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Lexus of Cleveland

Cleveland, OH

4.9
3,923 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,923 reviews

September 30, 2026

Katie is very knowledgeable and pleasure to work with! Would love to work with her again. More

by setta6971
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We're thrilled to hear you had a great experience with Katie. She truly is a valuable part of our team. We look forward to working with you again soon!

September 30, 2026

Outstanding staff. Professional and informative. Unfortunately financially cant afford. But when I'm ready to buy this dealership is class all the way More

by rosemary_graham
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2026

Ryan was very honest and professional with questions I about the vehicle. He even showed me the Carfax on the vehicle and the code history. More

by david.salinas1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2026

Candice was incredible to work with. Her service, care, kindness, knowledge and consideration of my needs were top tier. Will be sending all of my friends and family to her from now on. More

by Bob G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lexus of Cleveland responded

Hello Bob, thank you for your kind words! We're thrilled to hear about your experience with Candice! We can’t wait to welcome your friends and family to our business!

September 30, 2026

Katie is amazing, she is very knowledgeable, friendly, energetic and very welcoming. I’m glad we got to meet with her More

by frankenyon
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with Katie! We can't wait to see you again soon!

September 30, 2026

Katie Knaze was as always a pleasure to work with! Does a great job representing the dealership More

by Msmittydesign
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your kind words about Katie! We appreciate your business and look forward to working with you again soon!

September 30, 2026

I had an excellent experience working with Candice. She was professional, knowledgeable, friendly, and genuinely helpful. She took the time to answer all of my questions, and made the experience easy a More

by kayla.2691
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your kind words! We're thrilled to hear that Candice made your experience enjoyable and stress-free. We'll be sure to share your feedback with her. Looking forward to serving you again soon!

September 30, 2026

Michael Thomas and Katie Knaze made buying my new Lexus RZ 350 smooth and stress-free. They were knowledgeable, patient, and never pushy. Highly recommend them to anyone shopping for a Lexus! More

by Gwills81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2026

Sales rep was informative and very knowledgeable. She was polite and responsive. Knows her product. More

by jajenkins49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Knaze
September 29, 2026

We purchased our daughter's first car from Ryan. Ryan was very easy to work with. Answered all of our questions and even came in on his day off to close the deal personally. He truly went above and More

by Jsalinas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.