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Lexus of Cleveland

Cleveland, OH

4.9
3,783 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,783 reviews

July 25, 2026

Terry Ramey was our Sales Representative, she is the best! Receptive to our needs and just an all around great person. Thank you, Terry for being there for us. More

by debhope
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Lexus of Cleveland responded

Thank you for the great review, we're so glad that Terry was able to provide exceptional service for you. We'll be sure to pass along the kind words to her. We appreciate your business and hope to work with you again in the future.

July 23, 2026

We recently purchased a preowned Lexus and Seth was our sales consultant He was wonderful to work with. He went to the limit to make the process easy and enjoyable. The rest of the team were also amazing More

by Bamboo5006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Lexus of Cleveland responded

Hello, thank you for your glowing review! We are delighted to hear that Seth and our team provided excellent service during your Lexus purchase. We strive to make the car buying process easy and enjoyable for all of our customers. Your recommendation is greatly appreciated.

July 22, 2026

Working with Abed was an amazing experience. Not only was he very knowledgeable but also very courteous & professional. We would highly recommend him to anyone. More

by 1947jgh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Lexus of Cleveland responded

Hi, thank you for the kind review! We are thrilled to hear that you had an amazing experience working with Abed. Our team prides itself on providing knowledgeable, courteous, and professional service. Thank you for recommending us to others. We truly appreciate your support!

July 22, 2026

I’ve always had a superb experience at Lexus of Cleveland. I purchased my car there early November 2016 when the dealership was named Metro Lexus. I’ve serviced exclusively with this dealership e More

by rs1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Lexus of Cleveland responded

Hi, thank you for your continued loyalty and support. We're thrilled to hear that our team member, Jeff, provided excellent service and maintained your satisfaction with our dealership. We appreciate your trust in us and look forward to seeing you again soon!

July 21, 2026

My experience with Cassie and Lexus of Cleveland was nothing short of amazing and professional. They did all the right things for me and my 2003 SC430. I need to mention my interaction with Dan the serv More

by joe3282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Thadeus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan - service manager
Jul 23, 2026 -

Lexus of Cleveland responded

Hi, thank you for sharing your experience with us! We strive to provide amazing and professional service to all our customers like you. We are glad to hear that Dan, our service manager, was able to handle your concerns and help rectify the problem with your SC430. We truly appreciate your trust in us and thank you for choosing Lexus of Cleveland.

July 20, 2026

Margaret was amazing. We arrived right before closing and she didn't hesitate to show and test drive three lexus SUVs that we were exploring. She was professional, kind, a More

by Igor T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Lexus of Cleveland responded

Hi Igor, thank you so much for your kind words! We're thrilled to hear that Margaret provided exceptional service and helped you find the perfect SUV. At our dealership, customer satisfaction is our top priority and we're glad to know that you had a pleasant experience with our team. Congratulations on your new Lexus!

July 18, 2026

We had a wonderful experience purchasing our car at Lexus of Cleveland. Ryan and the rest of the team made the entire experience seamless and stress free, and we would not hesitate to go back to purchase an More

by Howie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Lexus of Cleveland responded

Hello, thank you for choosing Lexus of Cleveland for your car purchase! We are delighted that Ryan and our team were able to make it a seamless and stress-free experience. We look forward to assisting you with any future car purchases!

July 17, 2026

My expierence at Lexus of Cleveland was nothing short of amazing! Abed was very responsive to all of my questions and concerns. The delivery of the vehicle from finance to Micah the tech expert was above ex More

by Kimmycalabrese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your amazing review! We're thrilled to hear that your experience was nothing short of amazing. Our team, especially Abed and Micah, are dedicated to providing exceptional service and we truly appreciate your business. If you have any further questions, please give us a call. We're always happy to help!

July 16, 2026

Great dealer. Great purchase experience! Autumn and David were great. Quick and easy paperwork signing. Highly recommend! More

by Kantor 64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autumn from service
Jul 18, 2026 -

Lexus of Cleveland responded

Hello, we're thrilled to hear that you had a great purchase experience with Autumn and David at our dealership! Thank you for recommending us, we truly appreciate your support. Happy driving!

July 15, 2026

Professional and courteous check in. Texted updates and status. Checkout was fast and easy. Waiting area comfortable. More

by rebfaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We are thrilled to hear that you had a positive experience during your visit. Our team strives to provide excellent customer service and we are happy to hear that our check-in process and waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future.