Lexus of Chattanooga - Service Center
Chattanooga, TN
162 Reviews of Lexus of Chattanooga - Service Center
Ryan was courteous and attentive to my wishes regarding my car service. He made sure that everything was taken care of and provided a loaner car for my use. My service was completed in a timely manner and my car service. He made sure that everything was taken care of and provided a loaner car for my use. My service was completed in a timely manner and my car was cleaned and ready fir me to pick up at the promised time More
Great service from Andrea and the Team. Friendly and knowledgeable. Fixed my issue very quickly. The Service Tech guy rode with me to determine the issue I was having and he diagnosed the problem within knowledgeable. Fixed my issue very quickly. The Service Tech guy rode with me to determine the issue I was having and he diagnosed the problem within minutes. More
John Cate in the service department is always able to quickly respond to any issues that come up with my vehicle. I had a concern and he was able to personally have it evaluated within hours. quickly respond to any issues that come up with my vehicle. I had a concern and he was able to personally have it evaluated within hours. More
Great work and excellent customer service. I will definitely be back to have all my vehicles serviced at Lexus of Chattanooga. Everyone wore a mask and I felt safe. definitely be back to have all my vehicles serviced at Lexus of Chattanooga. Everyone wore a mask and I felt safe. More
1st of all thank you Nate from the bottom of my heart for setting up my appointment and welcoming my family ,to the Lexus Chattanooga service Family .The loaner allowed me to continue my busy day,the fue for setting up my appointment and welcoming my family ,to the Lexus Chattanooga service Family .The loaner allowed me to continue my busy day,the fuel tank was topped off.Thank you for putting a smile in my day. More
Had a very pleasant experience when Lexus of Chattanooga flushed the transmission of my 2006 Lexus with 170,000 mi. Nate was personable & professional, set up a loaner vehicle, and conveniently communicated flushed the transmission of my 2006 Lexus with 170,000 mi. Nate was personable & professional, set up a loaner vehicle, and conveniently communicated by text. I’m expecting to take this vehicle to the 300,000 mi mark with this dealership’s support. More
I have been coming here 15 years for service. The best! Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Le Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Lexus! Thank you! More
From start to finish, Andrea went above and beyond in providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. More
Made an appointment with Nate for an oil change and diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately availab diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately available, called me when car was ready, and pickup was fast. I appreciate Lexus and their service department! More