Lexus of Chattanooga - Service Center

90000 MILE SERVICE AS USUAL EVERYONE WAS VERY PROFESSIONAL AND EVERYTHING YOU COULD EXPECT FOR EXCELLENT SERVICE. THEY HAVE SERVICED MY CAR FOR 5 YEARS AND I HAVE NEVER AS USUAL EVERYONE WAS VERY PROFESSIONAL AND EVERYTHING YOU COULD EXPECT FOR EXCELLENT SERVICE. THEY HAVE SERVICED MY CAR FOR 5 YEARS AND I HAVE NEVER BEEN DISAPPOINTED! KEEP UP THE GOOD WORK! More

Service experience Corey Horne is an excellent service advisor. He's always accommodating, even when I call at the last minute. Always has a loner vehicle for my convinc Corey Horne is an excellent service advisor. He's always accommodating, even when I call at the last minute. Always has a loner vehicle for my convince and has my vehicle is finished when promised. i love Lexus of Chattanooga. More

Airbag Recall Repair Experience Took My ES350 in for Airbag recall, Everyone at the dealership was extremely nice and helpful. They gave me a loaner vehicle so I could return to work Took My ES350 in for Airbag recall, Everyone at the dealership was extremely nice and helpful. They gave me a loaner vehicle so I could return to work. They repaired my airbag and called me when my car was ready. They also did a once over on my car and told me there were 3 issues that needed attention and gave me an estimate for the cost of these repairs. When I returned to pick up my car it had been washed and vacuumed. I had a great experience with the entire process. Thanks, Eric and all of the others that helped me. More

Four wheel alignment I was treated with excellent service by the service rep Eric Liner. He was truly outstanding. Very helpful never been treated so kind he is the best I was treated with excellent service by the service rep Eric Liner. He was truly outstanding. Very helpful never been treated so kind he is the best yet he was this way with everyone. Very impressed!!! More

AMAZING! I went in for service but after FRED FORTSON talked with me, I leased a new car, Thanks you FRED, I love my car. I did not intend to purchase a car bu I went in for service but after FRED FORTSON talked with me, I leased a new car, Thanks you FRED, I love my car. I did not intend to purchase a car but as a walked around in the showroom, FRED, offer his help and he was so informative and easy to talk with, I walked out with the car that i really liked. Thanks FRED and JOHN CATE for your kindness. More

Great service for unexpected travel stop! Jeffrey Milsaps was awesome. We had to quickly find a Lexus service place on our driving trip and even without an appt. Jeffrey was able to get us all Jeffrey Milsaps was awesome. We had to quickly find a Lexus service place on our driving trip and even without an appt. Jeffrey was able to get us all fixed in 1.5hrs. Since we were on a driving schedule this was important. What a great experience! More

Great service with Eric I called Eric about a noise I was hearing at 60 mph rate of speed, he was quick to get my RX 350 in, called me few hours later, my SUV was ready. Pro I called Eric about a noise I was hearing at 60 mph rate of speed, he was quick to get my RX 350 in, called me few hours later, my SUV was ready. Problem fixed, he is great and is very professional and knowledgeable about Lexus RX 350. Will always call Eric when there is a problem...Lexus of Chattanooga is the only place to go for great service. More

Wonderful Service Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matte Randy has always been our service contact person since we bought our first Lexis in 2006. he has taken care of all our service needs. It did not matter if it was a battery we needed or major repair on our Lexus IS350. More

Excellent service every time John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles very well, and he knows what services should be done and when they should be done to insure that everything will continue to operate properly without doing things that are not required. What a refreshing change: somebody who wants to help you do what is needed without trying to sell you a bunch of various stuff that is really not needed! It is a privilege to work with a skilled person who is honest and truly has the customer's interests at heart. More

Great customer service Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. More