Lexus of Chattanooga - Service Center

John has outstanding customer service skills. He is very knowledgeable and kind to our family. We service 4 family vehicles here and are extremely pleased. Lexus is blessed to have him on their team. Sinc knowledgeable and kind to our family. We service 4 family vehicles here and are extremely pleased. Lexus is blessed to have him on their team. Sincerely, Jeff Alger More

Great Service Willing to work with me to take care of my maintenance and also my insurance claim from a recent hail storm when I did not have an appointment. Willing to work with me to take care of my maintenance and also my insurance claim from a recent hail storm when I did not have an appointment. More

I had only had interaction with Ryan other than indirectly with service last week. It’s specifically good people like Ryan that have kept me purchasing the Lexus brand for the last 15 years. Ryan indirectly with service last week. It’s specifically good people like Ryan that have kept me purchasing the Lexus brand for the last 15 years. Ryan was professional with every aspect of my service and took care of me. When he found out I have been hiking the waterfalls of Tennessee for the last few months he even took the time to send me a few links on some areas in the Chattanooga area. Unparalleled experience. Kudos to the service department for hiring service advisors like Ryan. A true gem. Thank you Ryan and the mechanics in the service dept for always keeping my car safe on the road. Love my Lexus!! I’ll be driving Lexus for life. More

Andrea was very helpful and made the experience at Lexus of Chattanooga a pleasure. We had a recall on our GX and she communicated what the entire process would entail and everything went smoothly. of Chattanooga a pleasure. We had a recall on our GX and she communicated what the entire process would entail and everything went smoothly. More

I was out of town in my Lexus LX 570 when my driver’s side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the serv side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the service department. The part was ordered and installed the next day. I was afforded a loaner vehicle and treated exceptionally well throughout the whole process. Thank you. More

Had excellent service as always. It was time for my NX 10,000 mile service. I scheduled with Randy and Ryan was my service person for the day. Ryan was friendly and pleasant to work with.. I love visiting 10,000 mile service. I scheduled with Randy and Ryan was my service person for the day. Ryan was friendly and pleasant to work with.. I love visiting Lexus of Chattanooga always great service. Angel K More

Andrea, a service person, helped me yesterday when I unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. More

Fred made our buying experience easy and enjoyable. We appreciated his knowledge and expertise with the warm and friendly attitude. Excellent service in every way! appreciated his knowledge and expertise with the warm and friendly attitude. Excellent service in every way! More

Service department at Lexus of Chattanooga is awesome. Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! More

Ryan and Randy provided us with Excellent, professional, friendly and prompt service!! Always very helpful even on short notice service needs. Highly recommended, excellent team! friendly and prompt service!! Always very helpful even on short notice service needs. Highly recommended, excellent team! More