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Lexus of Chattanooga

Chattanooga, TN

4.9
1,152 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,152 reviews

December 16, 2018

Amazing experience Fred was amazing to deal with and walked me thru every aspect of my new car! Will do business with again in the future for sure! Thank you Fred and me More

by Donnamath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Lexus of Chattanooga responded

Thanks for your kind words about Fred! We're glad he helped you take home your new car! Merry Christmas to you as well from all of us at Lexus of Chattanooga.

December 14, 2018

2019 GX460 Lexus of Chattanooga has always been the utmost in professionalism and courtesy when we have dealt with them. This is our 1st time purchasing from th More

by pamelaneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Dec 18, 2018 -

Lexus of Chattanooga responded

Hi John and Pam, thank you so much for your kind and gracious words! We are so appreciative of your loyalty with us. It's great to hear that your first buying experience with us went well! Thanks again, we always look forward to seeing you!

December 13, 2018

Bad service We recently contacted the Lexus dealership about buying a new set of tires. Very disappointed with our communication and professionalism with them. Th More

by Lexus123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea tried to make it right but was overruled by higher management.
December 12, 2018

2018 LS500 Fred Fortson was great to work with, I came by the store eleven months ago and introduced my self and advise him on what my wishes were, Fred keep in More

by Lexusofchattanooga
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Excellent service! Fast and courteous! All done professional Excellent service! Professional and courteous ! From the beginning, starting with a friendly greeting! Very fast checking in and avoiding unnecessary More

by RADIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Lexus of Chattanooga responded

We're beyond happy to hear that our team did an excellent job. We all had such a great time working with you, and we're glad to know you had a great time as well. If there's anything else you need in the future, we'd love to see you back again!

December 06, 2018

Very Satisfied Customer I recently purchased my second pre-owned Lexus through the sales agent, Ralph Paty. He has a great personality and he makes you as a customer feel lik More

by karen lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Lexus of Chattanooga responded

That;s great to hear Karen! We are thrilled to hear that Ralph was able to get you into your right Lexus! We hope you enjoy the new vehicle and we look forward to seeing you again!

December 04, 2018

Amazing Customer Service I was having an issue with my car key and Ralph was able to connect me with John in service. Ralph was empathetic to my situation being that I was vis More

by Mayra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
Dec 05, 2018 -

Lexus of Chattanooga responded

Mayra, we appreciate your review and are delighted to know Ralph, John, and Casey were all able to turn your issue into a positive experience! We hope to be able to help you again with any other services in the future!

November 28, 2018

Responsive upscale experience! Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville More

by MusicLove
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Foster, Doyala Hayes
Nov 28, 2018 -

Lexus of Chattanooga responded

That's great to hear! We are thrilled that Fred was able to provide such a positive experience! We hope you enjoy your ES 350 and we look forward to seeing you again!

November 24, 2018

Wonderful, Family Friendly Atmosphere / Sales Team This was my first experience with buying a Lexus. I was impressed Ralph Paty and the entire Lexus Team. They were friendly, knowledgeable and very h More

by Bunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Lexus of Chattanooga responded

That's great to hear! Thank you so much for your feedback and recommendation! We couldn't be happier to hear that you had a great first visit, and look forward to helping you have many more! We look forward to seeing you again!

November 17, 2018

Very friendly and helpful sales team. Fred Fortson was the best!! We enjoyed dealing with Fred. He was knowledgeable and very helpful. It was a pleasure working with him. We highly recom More

by Jo52
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann was very good too.
Nov 20, 2018 -

Lexus of Chattanooga responded

Thanks for your review! We are thrilled to hear that you had such a pleasant experience working with Fred. Let us know if there's anything else we can do for you - we're happy to help!

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