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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

June 30, 2024

I JUST WANTED TO THANK FRED FORTSON FOR THE WONDERFUL EXPERIENCE OF PURCHASING A VEHICLE More

by sannette2002love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that Fred Fortson provided you with a wonderful experience during your vehicle purchase at Lexus of Chattanooga. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future!

June 27, 2024

Fred made the process simple and hassle-free, and the support staff did an excellent job. More

by TC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Sadek
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Jun 28, 2024 -

Lexus of Chattanooga responded

Thank you for your feedback, TC! We're delighted to hear that Fred and our support staff made your experience simple and hassle-free. Your satisfaction is our priority, and we appreciate your kind words. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again!

June 25, 2024

Feed was an amazing salesman! He was so kind and patient with me and answered all my questions. I had a total peace about my purchase. I’m so happy! More

by alipilk1234
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Fred was an amazing salesman and provided you with a kind, patient, and informative experience. Your peace of mind and happiness with your purchase mean the world to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Congratulations again, and enjoy your new purchase!

June 22, 2024

Mr Ralph Paty was a professional in every sense of the word. Could not find the car that I wanted locally, but by dealing with Mr. Paty he worked diligently until he found the perfect car for me. Kept me More

by J81850
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing review of Mr. Ralph Paty! We're thrilled to hear that he provided such exceptional service and professionalism throughout your car-buying experience at Lexus of Chattanooga. It's wonderful to know that he went above and beyond to find the perfect car for you and kept you updated along the way. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

June 22, 2024

Fred Fortson was an excellent salesperson. He worked very hard to put this deal together and we were extremely pleased with the outcome. We have already referred him to our neighbor. Also, More

by bajaxon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're delighted to hear that Fred Fortson provided excellent service and worked hard to ensure a successful deal for you. It's fantastic that you were pleased with the outcome and have already referred him to your neighbor. Additionally, we appreciate your kind words about our dealership's cleanliness and inviting atmosphere, as well as Justin's helpfulness as the finance manager. If there's anything more we can do for you or your neighbor, please let us know. We look forward to continuing to provide excellent service!

June 21, 2024

We simply can't give enough accolades to Marc Bales, Justin Hendricks, and entire team at Lexus Chattanooga. We will definitely be repeat customers. It was a seamless transaction and we love the LX 600! More

by diane swofford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Marc Bales, Justin Hendricks, and the entire team at Lexus of Chattanooga provided you with such an exceptional experience. It's fantastic to know that your transaction was seamless and that you're enjoying your new LX 600! Your accolades mean a lot to us, and we truly appreciate your loyalty as repeat customers. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again!

June 20, 2024

I was so pleased with my first visit to the service department. Cody was very pleasant and informative. The car was repaired and new tires installed without a hitch. I will definitely be back and I hig More

by Le Losey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Skipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Lexus of Chattanooga responded

Thank you so much for your glowing review! We're thrilled to hear that your first visit to our service department was such a success. It's wonderful that Cody provided pleasant and informative service, and we're glad your car repairs and new tires were handled seamlessly. Your recommendation means a lot to us, and we truly appreciate your trust in us for your Lexus service needs. If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back!

June 18, 2024

Lexus of chattanooga wasn’t the only dealership o visited but was by far the best!!!! Marc was amazing!! Very helpful, respected my time, very friendly and listened to my needs! You don’t get a salesman like More

by Annette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Lexus of Chattanooga responded

Thank you so much for your fantastic feedback! We're thrilled to hear that Marc and our team at Lexus of Chattanooga provided you with such an exceptional experience. It's wonderful to know that Marc was helpful, respectful of your time, friendly, and attentive to your needs. We're delighted that you left with your dream car and a smile on your face! Your kind words mean a lot to us, and we truly appreciate your recommendation. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

June 16, 2024

The best carb buying experience we’ve ever had. Clear. Responsive. Did exactly what they said they would do. I character and high integrity. Look forward to buying from Marc and Lexus of Chatt agai More

by johnbyers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Lexus of Chattanooga responded

Thank you so much for your glowing review! We're thrilled to hear that your experience with Marc and Lexus of Chattanooga was the best car buying experience you've ever had. Providing clear communication, responsiveness, and integrity is at the core of what we do, and we're delighted that we could exceed your expectations. We appreciate your trust in us, and we're honored that you look forward to buying from us again. Thank you for choosing Lexus of Chattanooga, and we can't wait to assist you with your next purchase!

June 15, 2024

Impressive helpful organized great salesman patient located car good deal purchase respectful Mark great salesman More

by kornerkutters
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Lexus of Chattanooga responded

Thank you for your fantastic review! We're delighted to hear that your experience with Marc was impressive, helpful, and organized. We pride ourselves on providing excellent customer service, and it's wonderful to know that Mark exceeded your expectations. We're glad he was patient, located the perfect car for you, and ensured you got a great deal. Your satisfaction is our priority, and we're thrilled that Mark was respectful and made your purchase experience a positive one. Thank you for choosing Lexus of Chattanooga, and if there's anything more we can do for you, please don't hesitate to reach out.

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