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Lexus of Chattanooga
Chattanooga, TN
1,096 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,096 reviews
February 13, 2020
Lexus provides great customer service! I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Lar I have purchased many vehicles from Lexus of Chattanooga throughout years. I always have had great customer service! Special thanks, John Cate and Larry Holder! More
by wendywebbsells
February 08, 2020
Great customer service from first contact and throughout the whole process of purchasing my certified Preowned Lexus GX 460. Fred Fortson was absolutely a joy to work with at the dealership. His knowledge the whole process of purchasing my certified Preowned Lexus GX 460. Fred Fortson was absolutely a joy to work with at the dealership. His knowledge, expertise, passion was very much appreciated. More
by Proud Lexus Family
February 05, 2020
A buying experience becoming of a high-end product dealer A top quality premium vehicle buying experience starting with the very first phone contact with Mr. Fred Fortson. Every question thoroughly answered A top quality premium vehicle buying experience starting with the very first phone contact with Mr. Fred Fortson. Every question thoroughly answered and a very respectful demeanor. More
by fredetosh
January 31, 2020
Fred Fortson is the BEST salesperson I have ever dealt with. He is honest, professional and cares about the customer. He made my car buying experience a great one! I will send all of my friends to Mr. For with. He is honest, professional and cares about the customer. He made my car buying experience a great one! I will send all of my friends to Mr. Fortson!! More
by Shayla
Employees Worked With
January 30, 2020
Mr. Fred Fortson was very helpful in the selection and purchase of my new vehicle. I thank this company for their good customer service and I look forward to a continued relationship with this great compa purchase of my new vehicle. I thank this company for their good customer service and I look forward to a continued relationship with this great company. More
by Tonya
Employees Worked With
January 29, 2020
Great, no pressure. Everything explained clearly up front. Very easy to work with. They brought out several models for us to test drive, which was good cause we ended up moving up a model. front. Very easy to work with. They brought out several models for us to test drive, which was good cause we ended up moving up a model. More
by cgerrells
January 26, 2020
Overwhelmed by superior customer service at Lexus of Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire fami Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire family was happy and pleased with our selection and purchased SUV. Thanks Fred. More
by Proud Lexus Family
January 25, 2020
Alicia Normand was awesome! She took care of everything. She is very knowledgeable and you can tell she loves the Lexus brand. If you’re looking for a new or used Lexus go see her! Also, Ed was very easy to She is very knowledgeable and you can tell she loves the Lexus brand. If you’re looking for a new or used Lexus go see her! Also, Ed was very easy to work with. He was upfront and honest. More
by Angela C
January 23, 2020
Fred made our buying experience easy and enjoyable. We appreciated his knowledge and expertise with the warm and friendly attitude. Excellent service in every way! appreciated his knowledge and expertise with the warm and friendly attitude. Excellent service in every way! More
by Nicole
Employees Worked With
January 20, 2020
Service department at Lexus of Chattanooga is awesome. Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! More
by Holly
Employees Worked With
