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Lexus of Chattanooga
Chattanooga, TN
1,150 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
July 01, 2020
Easy transaction! Everything exactly as described and Marc was great to deal with. Would recommend to anyone! Car was very nice and whole dealership was great. Marc was great to deal with. Would recommend to anyone! Car was very nice and whole dealership was great. More
by wayneferguson
Employees Worked With
June 30, 2020
Fred was excellent. Very helpful and attentive. Helped me get the Lexus I wanted l. I wasn’t sure exactly what I wanted, but Fred gave me time to think it over. I’m truly appreciative. Thanks! get the Lexus I wanted l. I wasn’t sure exactly what I wanted, but Fred gave me time to think it over. I’m truly appreciative. Thanks! More
by Birwin01
Employees Worked With
June 27, 2020
Everyone was extremely helpful and courteous. Marc was very responsive to my requests and really worked hard to find a vehicle that fit my needs! I highly recommend Lexus of Chattanooga! very responsive to my requests and really worked hard to find a vehicle that fit my needs! I highly recommend Lexus of Chattanooga! More
by Stacia
Employees Worked With
June 27, 2020
Nice service, fast. Answer all my question. He taking his time go over everything. I will recommend everyone who I know to go the him to get cars. time go over everything. I will recommend everyone who I know to go the him to get cars. More
by tonglin231
Employees Worked With
June 27, 2020
Really good service. He is a great guy, he went over very bit of information little by little. I will recommend him to anyone who is wanting to buy a Lexus. bit of information little by little. I will recommend him to anyone who is wanting to buy a Lexus. More
by Preet
Employees Worked With
June 24, 2020
Fred was courteous, kind, very helpful, and easy to work with. He made purchasing the vehicle enjoyable. I will refer everyone to Fred for their next Lexus with. He made purchasing the vehicle enjoyable. I will refer everyone to Fred for their next Lexus More
by djstevens0216
Employees Worked With
June 23, 2020
Great buying experience. Fred made our car shopping experience very pleasant. He was quick to meet us in the lot, and was able to answers all our questions. He was very patie Fred made our car shopping experience very pleasant. He was quick to meet us in the lot, and was able to answers all our questions. He was very patient with us as we drove a couple different models in making our decision. We did a lot of shopping on line but when we went to the dealer and Fred came to help we had a instance connection and we knew we wanted to buy our new car from him. This is our second purchase from Lexus of Chattanooga and it will diffidently not be our last. Great dealership! More
by browns
June 23, 2020
This was the easiest most pleasant car buying experience we have had. Marc was great and we will be back to purchase another from him in the near future! we have had. Marc was great and we will be back to purchase another from him in the near future! More
by Cmix
Employees Worked With
June 22, 2020
Absolutely wonderful staff at Lexus. Glad we chose to get her first car from here. Highly recommend Lexus and Capital Toyota anyone looking for a car new or used. Never a disappointment. Thank you Marc Bales her first car from here. Highly recommend Lexus and Capital Toyota anyone looking for a car new or used. Never a disappointment. Thank you Marc Bales for a wonderful experience for my daughters first car. More
by Kellihanson
June 19, 2020
Lexus of Chattanooga committed fraud and is dishonest. We agreed to purchase a 2018 GX for $35,300 (asking price was $35,950). We put down our deposit and stopped shopping for other GXs. We were ready to pic agreed to purchase a 2018 GX for $35,300 (asking price was $35,950). We put down our deposit and stopped shopping for other GXs. We were ready to pick it up,but after couple of days Travis Gray told me that the car cannot be sold to be public and must be auctioned off because they found an issue during inspection. He assured me they were being honest because they're a family owned dealership. Fast forward 5 days later, the same 2018 GX is still on their lot and they're now asking $46,950. When I called and spoke with the GM, he was defensive, rude, and tried to lie to me also. He made up excuses. LEXUS OF CHATTANOOGA PLACES THEIR GREED OVER THEIR INTEGRITY. More
by christran02
