Lexus of Chattanooga
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,096 reviews
Truly an amazing experience. Hands down we received the best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! More
Marc was excellent in helping our family find the right vehicle for us. It was a great experience all around. We would absolutely use Lexus of Chattanooga again. vehicle for us. It was a great experience all around. We would absolutely use Lexus of Chattanooga again. More
Andrea, a service person, helped me yesterday when I unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. More
Alicia is a fabulous sales person who doesNot push Alicia is a fabulous sales person who does Not push herself on you. She is extremely attentive and did not even ask for our phone number! We were to Alicia is a fabulous sales person who does Not push herself on you. She is extremely attentive and did not even ask for our phone number! We were totally flabbergasted she didn’t want any of our personal information until we were ready to buy. More
Flawless Experience From the time we pulled up for the test drive through the purchase, the experience was easy and exceptional. Alicia was extremely personable and was v From the time we pulled up for the test drive through the purchase, the experience was easy and exceptional. Alicia was extremely personable and was very helpful, offering to answer our many questions via text which was perfect for our busy lifestyle! More
Excellent Customer service in sales and service Service attempted to repair a maintenance safety issue on a recently purchased used Lexus. They tried everything even with TSB assistance. Even Lexus Service attempted to repair a maintenance safety issue on a recently purchased used Lexus. They tried everything even with TSB assistance. Even Lexus engineering was contacted and they could not offer a solution. Service tried everything ,but just unsuccessful. Sales then reviewed the situation and reworked a great deal for a new Lexus to make it right for the customer. Other car companies would not have done so. Fred Fortson went above and beyond to make the deal successful. More
I received exceptional service at Lexus of Chattanooga. Fred Fortson is very personable and easy to work with. I highly recommend him and Lexus of Chattanooga. Fred Fortson is very personable and easy to work with. I highly recommend him and Lexus of Chattanooga. More
My family drove up from Alabama to check out a particular color on the 2020 Lexus RX350 and return to Huntsville to order it at our local dealer. After spending a few minutes with Fred Fortson explaining the color on the 2020 Lexus RX350 and return to Huntsville to order it at our local dealer. After spending a few minutes with Fred Fortson explaining the options and helping us to really feel like we were at home. We decided to purchase from Lexus of Chattanooga then and in the future. Very enjoyable buying process. More
Great dealership. Staff and sales personnel are always helpful and courteous. Ralph Paty was very knowledgeable. Also, staff personnel are available to help understand Staff and sales personnel are always helpful and courteous. Ralph Paty was very knowledgeable. Also, staff personnel are available to help understand how to fully enjoy all options. Great experience. More