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Lexus of Chattanooga

Chattanooga, TN

4.9
1,039 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,039 reviews

January 25, 2020

Overwhelmed by superior customer service at Lexus of Chattanooga Tn. Our salesperson Fred Fortson was absolutely the best sales professional that we have ever encountered. He ensured that my entire fami More

by Proud Lexus Family
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing feedback from you buying experience with Fred! It's great to hear that he was able to exceed your expectations with his customer service and ultimately help you find a vehicle that best fit the needs of your family. Enjoy!

January 23, 2020

Fred made our buying experience easy and enjoyable. We appreciated his knowledge and expertise with the warm and friendly attitude. Excellent service in every way! More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Lexus of Chattanooga responded

Thank you for the review, Nicole! Fred will enjoy hearing how much you appreciated the customer service and expertise that he was able to provide during your experience with him. Please let us know if you have any questions or need any additional assistance!

January 19, 2020

Service department at Lexus of Chattanooga is awesome. Always quick & efficient. John Cate is a great & he always makes it easy to get your car serviced. Excellent service department!!! More

by Holly
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Lexus of Chattanooga responded

Thank you so much for your awesome review for our service department, Holly! We always enjoy hearing that our team was able to provide an excellent and efficient service experience. Please let us know if you need any additional assistance.

January 13, 2020

Trustworthy and honest. Would recommend for anyone who needs to trust their salesman !! Fred honored us throughout the entire process and we are so thankful More

by Richard.rapp
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Lexus of Chattanooga responded

Thank you for this awesome review for Fred, Richard! He will greatly appreciate your kind words and your willingness to recommend his services. Please let us know if you have any questions or need any additional assistance.

January 12, 2020

Experience dealing with Lexus of Chattanooga I was a repeat client to the Lexus dealership so my expectations were very high for another great experience. Needless to say, I was not disappointed More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Millard, Cameron Stooksbury
Jan 13, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing feedback from your recent experience with our team, Patricia! It's awesome to hear that you've enjoyed your experiences at Lexus of Chattanooga, and that we were able to meet your high expectations for the most recent one. We absolutely love working with you and we hope for the opportunity to do so again. Enjoy your new vehicle!

January 06, 2020

He is professional and made our car purchasing process a pleasure. I would recommend him to anyone I know to purchase a Lexus or Toyota. More

by nathan
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
Jan 07, 2020 -

Lexus of Chattanooga responded

Thank you for sharing feedback from your experience with Austin, Nathan! It's great to hear that he was able to make the car buying process an absolute pleasure for you. We appreciate your recommendation as well as you choosing to work with our team in the first place. We hope to help with any of your future automotive needs!

January 04, 2020

Fred is the right man for the job! He is an awesome salesman and professional! I’m so thankful for his all his help and expertise! More

by Tekela
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Lexus of Chattanooga responded

Thank you for the review for Fred! He will be thrilled to hear how much you enjoyed his assistance and overall expertise. Please let us know if you have any questions or additional feedback for our team. Enjoy!

December 31, 2019

Ryan and Randy provided us with Excellent, professional, friendly and prompt service!! Always very helpful even on short notice service needs. Highly recommended, excellent team! More

by Estuardo
Recommend Dealer
Yes
Employees Worked With
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Lexus of Chattanooga responded

We're so glad to hear Ryan and Randy helped you to have a five star experience, Estuardo! Thank you for the feedback. If we can be of further help, please reach out. We'll be happy to help.

December 31, 2019

Alicia Normand worked diligently to help us get the car of our dreams. She will be highly recommend to family and friends. Danny and Gail Qualls More

by DQ & GQ
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Jan 02, 2020 -

Lexus of Chattanooga responded

Thanks for your review Danny and Gail! We appreciate your feedback about working with Alicia and the rest of our sales team. Please let us know if there's anything else we can help you with. We'll be happy to help.

December 30, 2019

A great experience, exceptional customer service. Alicia was great, she worked with me to find the right fit, and made the extra effort to be sure that I was satisfied. The dealership as a whole is f More

by HasLexi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Dec 31, 2019 -

Lexus of Chattanooga responded

Thank you for the review, Lexi! It's awesome to hear that Alicia was able to help you find the perfect vehicle for your needs. Please let us know if you have any questions or need any additional assistnace!

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