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Lexus of Chattanooga

Chattanooga, TN

4.9
1,098 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,098 reviews

July 09, 2020

I’m looking new car Lexus Dealership good takecare but interesting for buy to high is time I thing down for special season to customer buy it...thank you for More

by Alex soommart
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We appreciate your 5 stars and kind words!

July 08, 2020

Marc Bales was absolutely fantastic to work with! No high pressure tactics and worked very hard to get me a great deal! Lexus of Chattanooga is lucky to have Marc! More

by Walter J
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Marc was ecstatic to hear your kind words about your experience with him. Our Team appreciates your positive review!

July 08, 2020

Andrea was very helpful and made the experience at Lexus of Chattanooga a pleasure. We had a recall on our GX and she communicated what the entire process would entail and everything went smoothly. More

by gpartrick
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback! Andrea is happy to hear your kind words. We appreciate your 5 stars!

July 07, 2020

Experience with Sales Associate, Ralph Petty Ralph helped me several years ago when I ;purchased my third Lexus. Without hesitation, he was the one I called on again. His great personality and kn More

by debbyparsons54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Debby, we appreciate your review and kind words about Ralph. Our Team here appreciates your continued business. Thank you for trusting us with your vehicle needs.

July 06, 2020

I was out of town in my Lexus LX 570 when my driver’s side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the serv More

by coyland
Recommend Dealer
Yes
Employees Worked With
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Jul 22, 2020 -

Lexus of Chattanooga responded

Our Team is glad to know we were able to assist you promptly with your service needs. Being out of town is a deal in itself, add car trouble, and that equals mess. Happy to know our team made your experience with us easy, and quick to get you back on the road. We appreciate your feedback and 5 stars!

July 03, 2020

One of the best experiences in purchasing a new vehicle. Marc and everyone went above and beyond to ensure that I was comfortable with my decision in purchasing my new Tundra. More

by Terrimabry
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We are glad to hear our team provided exactly what you needed to make your experience a fantastic one. We appreciate your 5 stars and your kind review!

July 01, 2020

Fantastic buying experience with Fred Fortson and Lexus of Chattanooga! Fred made the transaction easy and Aaron the "tech guy" walked me through every single feature the car offered. More

by shelliott
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

We are glad you were able to take advantage of your learning courses with Aaron. Fred is also very pleased to hear he created such an amazing experience for you. Thank you for choosing Lexus of Chattanooga for your vehicle needs!

July 01, 2020

Easy transaction! Everything exactly as described and Marc was great to deal with. Would recommend to anyone! Car was very nice and whole dealership was great. More

by wayneferguson
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback. We are happy to know you had a great experience. We appreciate your business & look forward to many more interactions with you!

July 01, 2020

Marc Bales & Chatt Lexus are First Class. Lots of options to get us into our GX460. Professional, kind, and patient. A really super fun experience. More

by Slance
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Our Team is happy to hear your feedback! We appreciate your kind words and your 5 stars!

June 30, 2020

Fred was excellent. Very helpful and attentive. Helped me get the Lexus I wanted l. I wasn’t sure exactly what I wanted, but Fred gave me time to think it over. I’m truly appreciative. Thanks! More

by Birwin01
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Chattanooga responded

Thank you for taking the time to leave us a kind review. Fred will be pleased to hear about your sweet words. Thank you for choosing us & congratulations on your new Lexus!

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