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Lexus of Chattanooga

Chattanooga, TN

4.9
1,150 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,150 reviews

October 01, 2020

I had been to many more places trying to find a car and this is the only place that I received great customer service,and not only that but the only place that was not out to just get my money.Fred helped More

by Ash.mweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

October 01, 2020

Fred is highly professional. He excels in the art of listening and execution. Lexus of Chattanooga as a whole are a collective of copacetic individuals who will get the job done. They function with a no More

by Emross92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Fred will be pleased to hear your experience with him was an excellent one. We are proud to know that you chose us for your vehicle needs and would like to officially welcome you to the Lexus of Chattanooga Family.

October 01, 2020

I have bought many cars over the years and always dreaded the experience. Maybe that's partly why I kept the cars so long. My recent experience in buying a car with help from Marc Bales was wonderful. He was More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

September 29, 2020

Easy to work went. Great job by LeeAnn as well on explaining everything to us. Marc was always available to answer any questions that I had. More

by Eman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeeAnn
Sep 30, 2020 -

Lexus of Chattanooga responded

We are proud to hear that each part of your experience was top notch. Our Team works hard to provide excellent assistance in all departments. Thank you joining the Lexus of Chattanooga Family!

September 29, 2020

This was our 2nd Lexus to buy from this dealership due to great customer service, it being a very clean dealership with very reliable SUV's. More

by hhighpockets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Lexus of Chattanooga responded

We appreciate your feedback and the trust you have put into us. Thank you for being a part of the Lexus of Chattanooga Family.

September 28, 2020

I recently purchased a Lexus from Lexus of Chattanooga. My sales person was Ralph Paty and I could not have had a better experience. Ralph was thorough in all aspects of the sale. My wife and I drove mo More

by david.stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Lexus of Chattanooga responded

David we are proud to hear that your experience with Fred was phenomenal! We enjoyed reading about your time and are glad Our Team was able to provide you with everything you needed. Welcome to the Lexus of Chattanooga Family!

September 28, 2020

I have been coming here 15 years for service. The best! Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Le More

by bkmb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

We appreciate your loyalty to Our Team and your trust in our Service Department. Thank you for your feedback and five stars! We look forward to assisting you for the next 15 years!

September 28, 2020

.The dealership was clean, friendly, and taking covid preventative measures. Ralph Paty was our salesman and he was great- no pressure, just wanted to know what we needed, and he helped us find the perfe More

by lorna.szewczyk
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Lorna, thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

September 25, 2020

From start to finish, Andrea went above and beyond in providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. More

by rmmcintire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Chattanooga responded

Thank you for the kind words about Andrea. She will be so happy to hear them. We appreciate you trusting us with your service needs, and look forwarding to serving you in the future.

September 23, 2020

Made an appointment with Nate for an oil change and diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately availab More

by Cindy L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
Sep 23, 2020 -

Lexus of Chattanooga responded

Thank you for your kind words about Nate. We are thrilled to know your time with us was great! Thank you for trusting us with your service needs. We look forward to working with you in the future.

Sep 23, 2020 -

Cindy L responded

Oh my gosh, tell NATE I am sorry for the typo! And Go Duke!

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