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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

September 06, 2024

I recently purchased a Lexus NX 250 from Ralph Paty at Lexus of Chattanooga, and I couldn't be happier with my experience and my vehicle! Ralph was incredibly knowledgeable and provided exceptional custom More

by EK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Lexus of Chattanooga responded

Thank you so much for your wonderful review! We’re thrilled to hear that Ralph Paty and Justin Hendrick provided you with exceptional service and made your car-buying experience a fantastic one. It's great to know that you’re enjoying your new Lexus NX 250 and that our dealership’s atmosphere and staff contributed to your positive experience. Your recommendation means a lot to us. If you need anything else, we’re here to help!

August 30, 2024

Very knowledgeable and helpful! Helped us compare other cars we were considering. Provided info re best way to proceed with insurance and payments. More

by Erenam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Erenam responded

Great experience with Fred Fortson and Jackson Antinore! Helped us compare other vehicles and process insurance payments with purchase.

Sep 06, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience, Erenam! We’re glad to hear that Fred Fortson and Jackson Antinore provided you with valuable assistance in comparing vehicles and navigating insurance and payment processes. Your satisfaction is important to us, and we appreciate your feedback. If you have any more questions or need further assistance, please don’t hesitate to reach out!

August 19, 2024

The best car-buying experience in my 35 years of purchasing automobiles! Led by Ralph Paty, the incredible team of Madison Messer, Josiah Sadek, and Justin Hendrick provided over-the-top service—ma More

by p23lindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Sadek
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Aug 30, 2024 -

Lexus of Chattanooga responded

Thank you so much for your incredible feedback! We’re thrilled to hear that your car-buying experience with us was the best you’ve had in 35 years. It’s wonderful to know that Ralph Paty, Madison Messer, Josiah Sadek, and Justin Hendrick made such a positive impact on your purchase of a rare, customized vehicle. We’re proud to have a team that matches your excitement and energy, and we’re grateful for your recognition of their professionalism and dedication. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

August 14, 2024

Fred Fortson was amazing and took very good care of me. 10/10 recommend his service! More

by Chelsea.hannah26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lexus of Chattanooga responded

Thank you for the fantastic feedback, Chelsea! We’re thrilled to hear that Fred Fortson provided amazing service and took great care of you. Your 10/10 recommendation means a lot to us. We look forward to serving you again in the future!

August 12, 2024

This makes the fourth Lexus from this dealership because we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new v More

by Gateach2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty! We’re thrilled to hear that Ralph Paty has consistently provided you with excellent service and has been a key reason for your return to Lexus of Chattanooga. Your feedback is greatly appreciated, and we look forward to assisting you with your future vehicle needs.

August 12, 2024

I received excellent service regarding the purchase of a new car, handling my trade it, and with financing. More

by ZPendx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah
Report | Print
Aug 15, 2024 -

Lexus of Chattanooga responded

Thank you for your kind words! We’re delighted to hear that you received excellent service with your new car purchase, trade-in, and financing. Your satisfaction is important to us, and we’re glad we could provide a smooth and positive experience. If you need anything else, please let us know!

August 02, 2024

The best customer service ever in my 74 years. Ryan Kennedy and the entire service department at Lexus of Chattanooga are courteous, efficient and always communicative. And all of this care and at More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lexus of Chattanooga responded

Thank you for your incredible feedback! We’re thrilled to hear that you’ve had the best customer service experience in your 74 years. It’s wonderful to know that Ryan Kennedy and our entire service department were able to provide such courteous and efficient care for your 10-year-old Lexus Hybrid SUV. We appreciate your kind words and look forward to continuing to serve you with the same level of attention and care.

August 01, 2024

Excellent service during the entire process of finding the exact car of my dreams. I would highly recommend the dealership for your next purchase. More

by Hawkinsp54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lexus of Chattanooga responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had an excellent experience finding your dream car. Your recommendation means a lot to us. We look forward to assisting you with any future purchases!

July 31, 2024

Love Lexus of Chattanooga! Absolutely the best!! Fred was Awesome and so honest and helpful. Fred is A-plus and has a great personality. He got me in a SUV I LOVE 2025 NX More

by Pearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Pearl responded

Pearl Love Lexus of Chattanooga! Absolutely the best!! Fred was Awesome and so honest and helpful. Fred is A-plus and has a great personality. He got me in a SUV I LOVE 2025 NX 350h👍💙

Aug 05, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful review! We’re thrilled to hear that you love Lexus of Chattanooga and that Fred was able to assist you so effectively. It’s fantastic to know you’re enjoying your new 2025 NX 350h! We appreciate your kind words and look forward to serving you again in the future.

Aug 06, 2024 -

Pearl responded

Also Justin in finance was GREAT also!! Very helpful and knowledgeable and has a GREAT personality!! Love Lexus of Chattanooga!!

July 27, 2024

Best professional sale person we have ever dealt with and best dealership I’ve ever dealt with highly recommend Thomas Price More

by zprice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing review! We’re thrilled to hear that Thomas Price provided you with the best professional service and that you had such a positive experience with our dealership. Your high recommendation means a lot to us. We look forward to assisting you again in the future!

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