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Lexus of Chattanooga
Chattanooga, TN
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,097 reviews
June 22, 2024
Fred Fortson was an excellent salesperson. He worked very hard to put this deal together and we were extremely pleased with the outcome. We have already referred him to our neighbor. Also, He worked very hard to put this deal together and we were extremely pleased with the outcome. We have already referred him to our neighbor. Also, the dealership was clean and inviting and Justin, the finance manager was extremely helpful. More
by bajaxon
June 21, 2024
We simply can't give enough accolades to Marc Bales, Justin Hendricks, and entire team at Lexus Chattanooga. We will definitely be repeat customers. It was a seamless transaction and we love the LX 600! Justin Hendricks, and entire team at Lexus Chattanooga. We will definitely be repeat customers. It was a seamless transaction and we love the LX 600! Thank you! More
by diane swofford
June 20, 2024
I was so pleased with my first visit to the service department. Cody was very pleasant and informative. The car was repaired and new tires installed without a hitch. I will definitely be back and I hig department. Cody was very pleasant and informative. The car was repaired and new tires installed without a hitch. I will definitely be back and I highly recommend them for your Lexus service needs. More
by Le Losey
Employees Worked With
June 18, 2024
Lexus of chattanooga wasn’t the only dealership o visited but was by far the best!!!! Marc was amazing!! Very helpful, respected my time, very friendly and listened to my needs! You don’t get a salesman like but was by far the best!!!! Marc was amazing!! Very helpful, respected my time, very friendly and listened to my needs! You don’t get a salesman like this just anywhere. Everyone was very professional and I left there with my dream car and a smile on my face! Thanks so much Marc and Lexus of Chattanooga! More
by Annette
June 16, 2024
The best carb buying experience we’ve ever had. Clear. Responsive. Did exactly what they said they would do. I character and high integrity. Look forward to buying from Marc and Lexus of Chatt agai Clear. Responsive. Did exactly what they said they would do. I character and high integrity. Look forward to buying from Marc and Lexus of Chatt again. More
by johnbyers1
Employees Worked With
June 15, 2024
Impressive helpful organized great salesman patient located car good deal purchase respectful Mark great salesman located car good deal purchase respectful Mark great salesman More
by kornerkutters
Employees Worked With
June 15, 2024
Marc was great to work with, and always available if I had any questions. He made sure I received the exact RX350 Hybrid that I wanted. I would highly recommend Marc to any of my friends. had any questions. He made sure I received the exact RX350 Hybrid that I wanted. I would highly recommend Marc to any of my friends. More
by sford815
June 15, 2024
The ability to get started online and have a contact person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effort person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effortless on my part. I do like seamlessness in procedures in my profession and the staff at Lexus of Chattanooga def work together to also create same atmosphere. Marc, Justin & Allie were integral in the purchase of my 1st vehicle purchase in 12 yrs. I do prefer quality and I am certain that is exactly what I will get from my NX.. More
by Kids9596
Employees Worked With
June 08, 2024
Just purchased a Lexus TX350 from Lexus of Chattanooga. The entire process was a good experience. My salesperson was Ralph Paty and he was professional and thorough. I highly recommend them and will use The entire process was a good experience. My salesperson was Ralph Paty and he was professional and thorough. I highly recommend them and will use them again. More
by thgowens
Employees Worked With
May 22, 2024
This was my second purchase from LOC (Lexus of Chattanooga) and Marc Bales. Marc always makes the process so easy. LOC has the best customer service and will help you hand in foot to make sure you Chattanooga) and Marc Bales. Marc always makes the process so easy. LOC has the best customer service and will help you hand in foot to make sure you get what you need/want! The absolute best dealership around! More
by Hheather1020
