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Lexus of Chattanooga

Chattanooga, TN

4.9
1,098 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,098 reviews

August 09, 2020

We had a great experience at Lexus of Chattanooga. Fred Fortson earned our business. I would highly recommend him to you if you are interested in a Lexus. More

by john.barber
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

Thanks for sharing your rating with us and the community. We will be sure and let Fred know.

August 08, 2020

Excellent and efficient service! Fred is absolutely wonderful to work with and made sure everything was taken care of before I came down to the dealership. Already looking forward to returning for my More

by lucas098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

Lucas, thanks for leaving us such a wonderful review. We are thrilled that you loved working with Fred; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

August 08, 2020

Happy customer I had saved for my dream car for along time and wanted a Lexus RX 350 for even longer before I was in a position to even start saving. I had a very de More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann
Aug 17, 2020 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Larry Holder. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus RX350 and Larry will be thrilled to hear your feedback!

August 07, 2020

Ryan Kennedy is the best! I just bought my third Lexus. I stay with Lexus of Chattanooga because of the excellent service department Ryan always takes great care of me. More

by Suzanne
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We will make sure Ryan knows about the great review.

August 05, 2020

Andrea provides excellent service! From checking in to completion, she makes sure you are comfortable!! A great asset to Lexus of Chattanooga!!! I’ll always request Andrea!!!! More

by RNwoman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 17, 2020 -

Lexus of Chattanooga responded

Thank you so much for your great review. Andrea truly is an asset to the Lexus of Chattanooga team!

August 04, 2020

Fred is absolutely the BEST!! He is awesome at customer service as he is quick too respond and answer all questions and strives to satisfy! I highly recommend Fred Fortson!! More

by Ldelius
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Chattanooga responded

Hearing that you had a great experience with Fred is great news. Fred's customers love working with him! Your recommendation means a lot to us. Thank you for choosing Lexus of Chattanooga, we wish you many happy miles in your new Lexus. We look forward to serving you for many years to come!

August 02, 2020

EXCELLENT SERVICE. Friendly, with excellent service.Loaner car available. Knowledgable about her work. Timely appointment, it was raining outside and she retrieved car i More

by jbaker340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Lexus of Chattanooga responded

Our Team sincerely appreciates your feedback. Thank you for your kind words and 5 star review. We look forward to serving you in the future!

August 01, 2020

John has outstanding customer service skills. He is very knowledgeable and kind to our family. We service 4 family vehicles here and are extremely pleased. Lexus is blessed to have him on their team. Sinc More

by Jeff Alger
Recommend Dealer
Yes
Employees Worked With
Randy Hatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Taylor
Aug 03, 2020 -

Lexus of Chattanooga responded

Jeff, we are happy to hear that John Cate has created amazing experiences for you on each of your visits. We appreciate your continued business, and look forward to fulfilling your service needs in the future.

August 01, 2020

Working with Ralph Paty My buying experience with Lexus and Ralph Paty was very positive ... i was ordered the vehicle that I wanted to buy and was served in as timely a mann More

by pamfarless
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Lexus of Chattanooga responded

Pam, we are ecstatic to hear your experience was an excellent one. Ralph is happy to hear your kind words about him. We look forward to working with you in the future!

July 29, 2020

Very happy with Marc Bales and the entire staff at Lexus of Chattanooga. Marc went above and beyond to listen to my plans and likely knew more about what I was looking for than I did. This was a great exper More

by Robert B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Lexus of Chattanooga responded

Thank you Robert for your positive review. Marc appreciates your kind words about your experience with him! We are sincerely thankful for your business and look forward to working to working with you in the future.

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