Lexus of Chattanooga

Easy to work went. Great job by LeeAnn as well on explaining everything to us. Marc was always available to answer any questions that I had. explaining everything to us. Marc was always available to answer any questions that I had. More

This was our 2nd Lexus to buy from this dealership due to great customer service, it being a very clean dealership with very reliable SUV's. great customer service, it being a very clean dealership with very reliable SUV's. More

I have been coming here 15 years for service. The best! Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Le Easy to work with and dependable. Everyone is friendly and wants to make sure I am being helped. I would probably come here even if I didn't own a Lexus! Thank you! More

.The dealership was clean, friendly, and taking covid preventative measures. Ralph Paty was our salesman and he was great- no pressure, just wanted to know what we needed, and he helped us find the perfe preventative measures. Ralph Paty was our salesman and he was great- no pressure, just wanted to know what we needed, and he helped us find the perfect match. We traveled 2 hours to get to the dealership, and we will do it again for service. More

I recently purchased a Lexus from Lexus of Chattanooga. My sales person was Ralph Paty and I could not have had a better experience. Ralph was thorough in all aspects of the sale. My wife and I drove mo My sales person was Ralph Paty and I could not have had a better experience. Ralph was thorough in all aspects of the sale. My wife and I drove more that 200 miles to find the car we wanted. We spoke to Ralph on the phone and through text and email prior to arriving. He was able to give us all the information we needed to make a good choice. Once we arrived, our buying experience was the better than any other we have had when buying a car. He sat in the car with my wife and setup her phone on blue tooth and covered all the major features of our new car. I would definitely recommend buying a car at Lexus of Chattanooga and in particularly from Ralph Paty! More

From start to finish, Andrea went above and beyond in providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. providing excellent customer service on recent recall service visit. I would not hesitate to call on this dealership again. More

Fred was outstanding. He fought for the deal I needed. Contacted me consistently during the process. Had everything ready when we arrived to finish the deal. He's as good as they get. Don't hesitate to ca Contacted me consistently during the process. Had everything ready when we arrived to finish the deal. He's as good as they get. Don't hesitate to call him if you're looking for a Lexus or Toyota, even if it's a tough deal. Fred will get the job done More

Made an appointment with Nate for an oil change and diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately availab diagnostic of car. He was friendly, professional, and gave me a detailed review of status of car. Drop off was easy, loaner car immediately available, called me when car was ready, and pickup was fast. I appreciate Lexus and their service department! More

I have purchased 5 vehicles from this dealership and wouldn't buy a car anywhere else! I have never felt pressure to buy and the service department is top notch! wouldn't buy a car anywhere else! I have never felt pressure to buy and the service department is top notch! More

This was my first time dealing with Lexus of Chattanooga. I was fortunate to get Nate in the service department on the phone. I live in the Atlanta area. My daughters car was in Summerville , G Chattanooga. I was fortunate to get Nate in the service department on the phone. I live in the Atlanta area. My daughters car was in Summerville , Georgia. with a missing key. Nate listened to my dilemma and said he would do all he could to help. I had the car towed to him to program the valet key. He kept me and my daughter informed on the process and cost involved. I received a call from Nate after the weekend and he called and asked me if he could search the car just in case it was in there somewhere. I gave him that permission.he took it upon himself to go search the car for the key instead of asking a tech or valet. He found it under the drivers seat by the console and called me and my daughter with the news. we were thankful and relieved. I asked him the cost to still program the valet key , he advised me and said it would be done that day. Nate went beyond the call of duty and proved there are still good and honest people in the automotive service business. I would and will recommend your dealer for sales or service and tell them to ask for Nate for service . More