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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

October 21, 2020

John Cate in the service department is always able to quickly respond to any issues that come up with my vehicle. I had a concern and he was able to personally have it evaluated within hours. More

by Kent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Lexus of Chattanooga responded

Kent, thank you for leaving us feedback on your most recent visit. John will be pleased to hear your kind words. We look forward to continuing to assist you with your vehicle needs.

October 20, 2020

Great work and excellent customer service. I will definitely be back to have all my vehicles serviced at Lexus of Chattanooga. Everyone wore a mask and I felt safe. More

by Walter J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Bales , Nathan Howard
Oct 20, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback on your experience. Your health and safety, as well as that of our Team is a high priority. We are thrilled to hear your experience was an amazing one. We look forward to assisting you in the future!

October 17, 2020

1st of all thank you Nate from the bottom of my heart for setting up my appointment and welcoming my family ,to the Lexus Chattanooga service Family .The loaner allowed me to continue my busy day,the fue More

by Marvin Scott Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Howard
Oct 19, 2020 -

Lexus of Chattanooga responded

Marvin, we couldn’t be happier that Nate provided you with a great experience. He is a true asset and we are lucky to have her on the (dealer name) team. We hope you are enjoying your new Lexus, please come back to visit anytime!

October 12, 2020

Had a very pleasant experience when Lexus of Chattanooga flushed the transmission of my 2006 Lexus with 170,000 mi. Nate was personable & professional, set up a loaner vehicle, and conveniently communicated More

by Jan
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
Oct 19, 2020 -

Lexus of Chattanooga responded

Nate does a great job serving our customers and is a true asset to the Lexus team. Thank you for the great review!

October 08, 2020

The experience was efficient and seamless. Marc was very professional and knowledgeable. We would definitely recommend him and the dealership to our family and friends More

by Harveypearman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is an asset and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

October 07, 2020

Ralph Paty and the entire crew did an awesome job on trade and shopping for my new Vehicle. Found the perfect one. Very knowledgeable and cares about what he does. It shows in his personality. The T More

by bgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Schreiner (Tech Specialist)
Oct 19, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so nice to hear that Ralph and Aaron helped to make your experience such a positive one. Enjoy your new Lexus!

October 01, 2020

We had excellent service from this dealer and our salesman, Ralph Paty. They worked hard to fine exactly what we wanted even though it was a long ways away. They found it equipped the way we wan More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Bryan, we appreciate your feedback. Ralph will be happy to know that your experience with him was top notch. We look forward to continuing to assist you in the future!

October 01, 2020

I have bought many cars over the years and always dreaded the experience. Maybe that's partly why I kept the cars so long. My recent experience in buying a car with help from Marc Bales was wonderful. He was More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

October 01, 2020

I had been to many more places trying to find a car and this is the only place that I received great customer service,and not only that but the only place that was not out to just get my money.Fred helped More

by Ash.mweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

October 01, 2020

Fred is highly professional. He excels in the art of listening and execution. Lexus of Chattanooga as a whole are a collective of copacetic individuals who will get the job done. They function with a no More

by Emross92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Lexus of Chattanooga responded

Fred will be pleased to hear your experience with him was an excellent one. We are proud to know that you chose us for your vehicle needs and would like to officially welcome you to the Lexus of Chattanooga Family.

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