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Lexus of Chattanooga
Chattanooga, TN
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,097 reviews
November 28, 2020
Absolutely the BEST!!!!! Buying a car can be stressful, but Marc made it a positive experience. Professional, friendly, and very helpful. Thank you for putting up with me :) 5 ⭐️ ⭐️⭐️⭐️⭐️ but Marc made it a positive experience. Professional, friendly, and very helpful. Thank you for putting up with me :) 5 ⭐️ ⭐️⭐️⭐️⭐️ More
by wardkmc
Employees Worked With
November 27, 2020
I would like to thank Marc Bales for his excellent experience in helping me fine a used car and the Mercedes-Benz E-350 that purchased he was well informed about it and test driving it was what I was experience in helping me fine a used car and the Mercedes-Benz E-350 that purchased he was well informed about it and test driving it was what I was looking for and the cost and financing was great would tell anyone a great place to purchase a New or Used vehicles people or very friendly and great to work with and service also since I have Lexus and couldn't ask for a better dealership. More
by MCEL12
Employees Worked With
November 26, 2020
Marc has a gift with people. He knows how to talk and get exactly what the guest are after. In all my experiences buying automobiles I’ve never felt more comfortable with a sales person as I did with Marc. N exactly what the guest are after. In all my experiences buying automobiles I’ve never felt more comfortable with a sales person as I did with Marc. Not sure I’ll ever go anywhere else to but another vehicle. More
by Walter J
Employees Worked With
November 23, 2020
Thank you again Marc !! Had my GS only 4 weeks before it was totaled and once again you made sure I was taking care of thank you was totaled and once again you made sure I was taking care of thank you More
by WILLIAMSNATHANIEL2
Employees Worked With
November 19, 2020
Today we took ownership of a Lexus 2021 NX 300 5-Door SUV with Eminent White Pearl Exterior Color with Creme Interior Color. From meeting Fred Fortson at the front door of Lexus of Chattanooga to taking deli with Eminent White Pearl Exterior Color with Creme Interior Color. From meeting Fred Fortson at the front door of Lexus of Chattanooga to taking delivery today, Fred Fortson’s presentation of Lexus SUV options to us was exemplary. Fred Fortson’s motto on his company web page “Take care of the customers first, last, and always" was followed completely with us. We look forward to the experience of driving the Lexus NX 300 from Lexus of Chattanooga. More
by Lee Ona and Maurice Young
Employees Worked With
November 19, 2020
Marc really helped out with looking at color combos, endless questions about options, pricing, everything! He was very, very patient with me! I am not the most technical and he was wonderful to work wit endless questions about options, pricing, everything! He was very, very patient with me! I am not the most technical and he was wonderful to work with! I would highly recommend! More
by Drdebbie3
Employees Worked With
Other Employees :
LeAnn or DeAnn (sorry I didn’t get correct name l’m the worst with names) but she was so wonderful with all the paperwork and helping me decide on maintenance plans and all! She’s a jewel!
November 18, 2020
Service is best I have ever experienced.John Cate is an Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable. Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable.5 Stars. More
by DRE65
November 17, 2020
Andrea is awesome. Glad to service my car here.no complaint.will come back here they are great & good costemer service. Thank you guys take care of my car. complaint.will come back here they are great & good costemer service. Thank you guys take care of my car. More
by roopeen
Employees Worked With
November 17, 2020
Best and fastest car buying experience. Both Marc Bales and Ed Emerson was wonderful to work with. Would defiantly buy other vehicles from Lexus of Chattanooga! and Ed Emerson was wonderful to work with. Would defiantly buy other vehicles from Lexus of Chattanooga! More
by Jacksplat1
