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Lexus of Chattanooga

Chattanooga, TN

4.9
1,042 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,042 reviews

August 25, 2020

Andrea was very professional in my dealings with her. Had an appt for a recall on my SC430. Will be calling her for future service More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 25, 2020 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us this amazing review. We will be sure to let Andrea know about your kind words.

August 25, 2020

Picked up and returned my vehicle in just a few hours. Thank you Andrea! Chris, picked up my car was courteous and kind, have a good day Chris. More

by Nan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Aug 25, 2020 -

Lexus of Chattanooga responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We will be sure to let Andrea and Chris know.

August 25, 2020

Brought our vehicle in for a service recall appointment. The staff was very courteous and attentive. We especially appreciated Andrea Mashburn!! Tom met us at drop off and was very friendly. We enjoyed ou More

by Dr. O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (at drop off)
Sep 03, 2020 -

Lexus of Chattanooga responded

We appreciate your feedback. Thank you for trusting us with your service needs. We look forward to serving you in the future.

August 25, 2020

Never was buying a car so good. Mr. Paty and the other two people who had interactions with me were awesome. No pressure. Just a great purchasing experience! More

by Weowens20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Normand
Sep 03, 2020 -

Lexus of Chattanooga responded

We are ecstatic to hear about your experience. We strive to create amazing memories for our customers & we are happy to know that you received that. Thank you for choosing Lexus of Chattanooga!

August 25, 2020

I could not have asked for a better experience at Lexus of Chattanooga. Marc Bales was may sales advisor and did a wonderful job making sure my first car buying experience went smoothly. He was very welcom More

by Nkmarotta15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Sep 03, 2020 -

Lexus of Chattanooga responded

We are thrilled to hear about your experience with our team. Thank you for choosing Lexus of Chattanooga for your first buying experience. We look forwarding to working with you on the next one too!

August 23, 2020

Ralph Paty did a fabulous job presenting my new car! Very knowledgeable, responsive, and personable! From the time we walked into the dealership, we felt welcome! More

by Susan.neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Aug 25, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Lexus of Chattanooga team. We hope you are enjoying your new Lexus, please come back to visit anytime!

August 22, 2020

Marc Bales was awesome to work with! He made this process painless and easy! I would reccommend this Dealership and Marc to anyone looking for a Lexus! More

by charlenelcoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Bales
Aug 25, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Marc is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. We look forward to serving you for many years to come!

August 20, 2020

Marc did a great job from beginning of negotiations to date of delivery. Will definitely recommend Marc and Lexus of Chattanooga. Love my new ride! jennifer More

by Jlseayaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Marc always does a great job with his customers and they love working with him.

August 19, 2020

I needed a new windshield and was getting quite the run around from the company my insurance company has a contract with. I called Ralph Paty and he made things happen— correctly and quickly. He put me More

by Pbwilson919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph paty
Aug 25, 2020 -

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you needed to get the windshield replaced. Ralph always does a great job helping his customers out. Thank You so much for the great review.

August 19, 2020

Ralph was very good to work with. They did not have a car on the lot but he found out what I was looking for and within 48 hours he had that car on the lot. He always goes above and beyond in terms of servic More

by Jfhtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Aug 25, 2020 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience here at Lexus of Chattanooga. We will be sure to let Ralph know about your great review!

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