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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

January 05, 2021

Fred Fortson was professional, knowledgeable and personable. He made what is sometimes a complex transaction simple and pleasant. Fred made sure we had a fantastic experience at Lexus of Chattanooga More

by Ehurley125
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

WE greatly appreciate your feedback. We are glad to hear you enjoyed your experience with us. Welcome to the Lexus of Chattanooga Family!

December 30, 2020

Excellent service. Easy to schedule, quick in and out, and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. More

by Tim Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

December 30, 2020

Had a wonderful experience with my first service at Lexus and with Andrea. I feel she went above and beyond and service was very quick even with recalls. Thanks again! Candace More

by Candim20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

December 29, 2020

The Lexus group in Chattanooga is always easy to work with and attends to our needs. We are ten year lexus owners and will continue to do business with LOC in the future. More

by Bgscott_479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wimberly Taylor
Jan 05, 2021 -

Lexus of Chattanooga responded

We greatly appreciate your loyalty to us, and your kind words. We love having you as part of our Lexus of Chattanooga Family!

December 24, 2020

Ryan, as usual was great! Lexus of Chattanooga has and always will be my choice when it comes to servicing my Lexus. Great people yelled great results and people like Ryan are why Lexus of Chattanooga con More

by coachbailey53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

We greatly appreciate your kind words! We look forward to continuing to assist with all your service needs.

December 24, 2020

The most attentive service center that I have ever encountered. Scheduling a specific time to drop off and providing a loaner vehicle is a real plus. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

December 23, 2020

As always I had a great experience at Lexus of Chattanooga. Ryan was the service representative that helped me. I brought in my Lexus for routine service maintenance. He was friendly and helpful w More

by littlesgtmaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Chattanooga responded

Thank you for your kind words! We look forward to continuing to assist with all your service needs.

December 21, 2020

Ralph Paty is a superior salesman. He was thorough, experienced, friendly and caring in helping me with my new car. I would highly recommend him. More

by austin.harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Chattanooga responded

Austin, we appreciate your kind words about Ralph, he will love to hear them. Thank you for choosing Lexus of Chattanooga, and welcome to the Family!

December 19, 2020

Fred was helpful and professional during my Lexus purchase. Very patient with the whole process—not pushy at all. A pleasure to deal with and the person I will call for my next Lexus purchase. Mike More

by mikeb0804
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of Chattanooga responded

Mike, thank you for your feedback, and kind words about Fred Fortson. He will be pleased to know that your experience with him was an great one! Welcome to the Lexus of Chattanooga Family!

December 18, 2020

Nate was very professional and a pleasure to work with. Finished my car in the time he told me and was able to talk to him each time I called More

by dawnmaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Howard
Dec 22, 2020 -

Lexus of Chattanooga responded

Dawn, we are thrilled that Nate was able to create such an amazing experience for you! Thank you for trusting us with your needs and we look forward to assisting you in the future!

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