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Lexus of Chattanooga
Chattanooga, TN
1,073 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,073 reviews
November 19, 2020
Marc really helped out with looking at color combos, endless questions about options, pricing, everything! He was very, very patient with me! I am not the most technical and he was wonderful to work wit endless questions about options, pricing, everything! He was very, very patient with me! I am not the most technical and he was wonderful to work with! I would highly recommend! More
by Drdebbie3
Employees Worked With
Other Employees :
LeAnn or DeAnn (sorry I didn’t get correct name l’m the worst with names) but she was so wonderful with all the paperwork and helping me decide on maintenance plans and all! She’s a jewel!
November 19, 2020
Today we took ownership of a Lexus 2021 NX 300 5-Door SUV with Eminent White Pearl Exterior Color with Creme Interior Color. From meeting Fred Fortson at the front door of Lexus of Chattanooga to taking deli with Eminent White Pearl Exterior Color with Creme Interior Color. From meeting Fred Fortson at the front door of Lexus of Chattanooga to taking delivery today, Fred Fortson’s presentation of Lexus SUV options to us was exemplary. Fred Fortson’s motto on his company web page “Take care of the customers first, last, and always" was followed completely with us. We look forward to the experience of driving the Lexus NX 300 from Lexus of Chattanooga. More
by Lee Ona and Maurice Young
Employees Worked With
November 18, 2020
Service is best I have ever experienced.John Cate is an Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable. Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable.5 Stars. More
by DRE65
November 17, 2020
Best and fastest car buying experience. Both Marc Bales and Ed Emerson was wonderful to work with. Would defiantly buy other vehicles from Lexus of Chattanooga! and Ed Emerson was wonderful to work with. Would defiantly buy other vehicles from Lexus of Chattanooga! More
by Jacksplat1
November 17, 2020
Andrea is awesome. Glad to service my car here.no complaint.will come back here they are great & good costemer service. Thank you guys take care of my car. complaint.will come back here they are great & good costemer service. Thank you guys take care of my car. More
by roopeen
Employees Worked With
November 11, 2020
High quality/professional operation. Pricing was reasonable, product is great and service from Ralph Paty was outstanding. Even paperwork was manageable. Would recommend to anyone. reasonable, product is great and service from Ralph Paty was outstanding. Even paperwork was manageable. Would recommend to anyone. More
by mohney4
Employees Worked With
November 07, 2020
Ryan was courteous and attentive to my wishes regarding my car service. He made sure that everything was taken care of and provided a loaner car for my use. My service was completed in a timely manner and my car service. He made sure that everything was taken care of and provided a loaner car for my use. My service was completed in a timely manner and my car was cleaned and ready fir me to pick up at the promised time More
by Cynthia
Employees Worked With
October 30, 2020
Ralph Paty was one of the main reasons we decided to choose Lexus vs a competitor. The customer service experience he provided won us over!!! Great dealership and great service! We are so happy we ch choose Lexus vs a competitor. The customer service experience he provided won us over!!! Great dealership and great service! We are so happy we chose Lexus of Chattanooga! More
by Epoecollier
Employees Worked With
