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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,149 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,149 reviews

December 08, 2024

Mr Fortson provided us with outstanding customer service during our sales process. We are very pleased and satisfied with our Lexus purchase. More

by Happy GX 460 Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Mr. Fortson provided you with outstanding customer service during your Lexus purchase. It's great to know you're pleased and satisfied with your new GX 460. If you ever need anything or have questions down the road, please don’t hesitate to reach out. We’re here to help and look forward to serving you again! Enjoy your new ride!

November 28, 2024

Very customer friendly and professional staff. I drove 150 miles to visit this dealership. This is my second purchase from them. More

by jatchley08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words and for making the 150-mile journey to visit us again! We're honored to be your dealership of choice for both purchases, and we're thrilled to hear that our customer-friendly and professional staff made your experience worth the drive. We truly appreciate your loyalty and trust in us. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

November 21, 2024

Marc was great to deal with. The check out process was much improved since the last time I dealt with you. Thanks to all. More

by Clemenb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We’re so happy to hear that Marc made your experience a positive one and that you noticed improvements in our checkout process. We’re always looking for ways to enhance the experience for our customers, and your input means a lot to us. Thanks again for choosing us, and we look forward to assisting you again in the future!

November 12, 2024

Marc Bales is a true professional. He was very knowledgeable and helpful. Marc made the whole car buying processes easy. More

by Dana N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lexus of Chattanooga responded

Thank you so much, Dana! We’re thrilled to hear that Marc made your car buying experience smooth and easy. His professionalism and expertise are truly appreciated, and we’re so glad he could assist you in finding the perfect vehicle. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future!

November 11, 2024

Wade, Justin and the Tech guy Jackson were all absolutely amazing! I really enjoyed my experience at Lexus! I love my NX350 and I will be back asking for Wade if I or anyone I know ever need to purchase a ca More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Ledford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lexus of Chattanooga responded

Thank you so much, Brittany! We're thrilled to hear that Wade, Justin, and Jackson made your experience so memorable. It’s wonderful to know you’re loving your new NX350! Wade will be more than happy to assist you again in the future, and we’re always here for you and anyone you know who needs a vehicle. Thank you for choosing Lexus of Chattanooga, and we look forward to welcoming you back!

November 09, 2024

Our salesman, Fred Fortson, was very personable. He was willing to spend as much time with us that it took for us to make a decision. More

by utahlindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re so glad to hear that Fred provided you with the time and attention needed to make your decision. His personable approach is exactly what we aim for, and we’re thrilled that he was able to assist you in such a positive way. We truly appreciate your trust in Lexus of Chattanooga and look forward to serving you again in the future!

November 05, 2024

Marc Bales was great to work with, no pressure. The best experience we have ever had buying a car! More

by Equinecraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah & Jackson were great as well!
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Nov 06, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that working with Marc was such a positive experience. Providing a no-pressure, enjoyable car-buying process is always our goal, and we’re so glad we could make that happen for you. Your satisfaction means the world to us, and we look forward to serving you again in the future. Enjoy your new car, and if you ever need anything, don't hesitate to reach out!

November 05, 2024

Still cannot believe we landed one of the most sought after vehicles available (or not available anywhere in GA, TN or AL). How did we get a new Lexus GX 550? It is the perfect color and Luxury package More

by Don.groce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Don, Thank you for such a glowing review! We’re absolutely thrilled that you were able to get your hands on one of the most sought-after vehicles, the Lexus GX 550. It’s wonderful to hear that the color and Luxury package were exactly what you were looking for—it sounds like the perfect fit! We're so glad Marc, Justin, and Jackson were able to guide you through the process and help you find the vehicle of your dreams. Your trust in our team means the world to us, and we’re honored to be your go-to dealership. If you ever need anything in the future, whether it's service or trading up, we’ll be here for you every step of the way. Enjoy every drive in your amazing new GX 550!

November 01, 2024

Marc was helpful and not pushy when purchasing our brand new Lexus RX 350. Thanks so much! More

by lindsey Shrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Lindsey, Thank you for sharing your experience! We’re thrilled to hear that Marc was able to assist you in a helpful and non-pushy way during your Lexus RX 350 purchase. Providing a comfortable and enjoyable car-buying experience is always our goal, and we’re so happy we could do that for you. If you ever need anything else, don’t hesitate to reach out. Enjoy your new Lexus!

October 31, 2024

This dealership obliged every request I made and this was done entirely remotely. I would highly recommend them to anyone. More

by joel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Joel, Thank you for your amazing review! We’re so glad to hear that we could accommodate all your requests remotely and make your experience seamless. Your recommendation means the world to us, and we’re honored to have earned your trust. If there's anything more we can do for you in the future, please don't hesitate to reach out! We look forward to serving you again!

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