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Lexus of Chattanooga
Chattanooga, TN
1,150 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,150 reviews
May 07, 2021
Ryan is so helpful and courteous. We have just moved to the area and he made the transition to this new dealership (service) very easy. Will look forward to having our cars serviced here! the area and he made the transition to this new dealership (service) very easy. Will look forward to having our cars serviced here! More
by rtcheath
Employees Worked With
May 07, 2021
From my first phone call to schedule appointment for issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! More
by Happy Lexus lady
Employees Worked With
May 06, 2021
Best car-buying experience EVER! I highly recommend Lexus of Chattanooga. I would not hesitate to buy from Marc again. Easy process and AWESOME customer service. Lexus of Chattanooga. I would not hesitate to buy from Marc again. Easy process and AWESOME customer service. More
by Traci
May 06, 2021
Marc was absolutely the best car salesman I have ever used. I don’t think I will ever purchase from anyone else. I wish I could give 100 stars! used. I don’t think I will ever purchase from anyone else. I wish I could give 100 stars! More
by Jessesnewbeemer
Employees Worked With
May 06, 2021
Andrea and Randy were very professional and personable to deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 deal with. The dealership was gracious in the handling of my service request, and every touch point was a pleasant experience. 10/10 More
by hallatham
May 05, 2021
I live out of state, but purchased my RCF through this dealership. They were absolutely wonderful. Ralph was incredibly personable and professional. All documents were prepared upon my arrival to the d dealership. They were absolutely wonderful. Ralph was incredibly personable and professional. All documents were prepared upon my arrival to the dealership and I was in and out in an hour. By far the best Lexus experience I've encountered. I will gladly drive from GA to TN to purchase my next Lexus to receive this level of treatment. Fantastic job. More
by alex.rieffel
Employees Worked With
April 30, 2021
Andrea is great as always. She goes that extra mile to accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. accommodate our service needs for our Lexus. Very helpful and professional helping us to keep our car in top shape. More
by ART
Employees Worked With
April 27, 2021
Fred was fantastic. Everything was as promised. No surprises. Great experience. Would definitely come back for future purchases. The finance group was very friendly and efficient. Jackson the tech gu surprises. Great experience. Would definitely come back for future purchases. The finance group was very friendly and efficient. Jackson the tech guy was extremely helpful in helping us with understanding what our new Lexus IS capable of doing. 5 stars. More
by Baby2229
April 15, 2021
Fred Fortson made my new car experience absolutely one of the best. Fred worked with integrity by fulfilling any and all request agreed upon. He was very professional and knowledgeable of the car industry in the best. Fred worked with integrity by fulfilling any and all request agreed upon. He was very professional and knowledgeable of the car industry in regards to car purchases, new and used. Thanks again Fred for making this a great experience! More
by Stagecoach2020
Employees Worked With
April 13, 2021
Andrea was great and the facility was clean, but most of the sales staff were not wearing masks even though there is a mask mandate. the sales staff were not wearing masks even though there is a mask mandate. More
by wrc80
Employees Worked With
