Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,097 reviews

January 24, 2021

I have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, More

by Molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Welchel
Jan 26, 2021 -

Lexus of Chattanooga responded

Thank you Molly so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. John and Jennifer are valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree!

January 24, 2021

Lexus of Chatt is a First Class Dealer!Every detail is Lexus of Chatt is a First Class Dealer! Every detail is taken care of . Ralph Paty is Professional,Hard Working Always goes the Distance! Very Be More

by Vicky.mckelvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Chattanooga responded

We’re glad that Ralph was able to provide a first-class purchasing experience We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new ride! Please come back and see us again soon!

January 22, 2021

The team at the dealership worked really hard to find the exact vehicle I wanted. The tech trainer was very thorough and patient. He made sure to answer all my questions. This is my first Lexus and I absolu More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Anne in finance was very helpful and efficient.
Jan 26, 2021 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

January 20, 2021

Lexus customer service is awesome and Andrea Mashburn is the best service advisor! I specifically request her when scheduling my service appointments. I hope the GM values her as much as her customers do! More

by smahalahurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

We are pleased that Andrea has always made your visits ones to remember. We certainly love her too!

January 20, 2021

Very professional and excellent customer service experience that you could ask for. I was in and out and extremely happy with my purchase. Go see Fred. More

by Tiamara Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

We greatly appreciate your feedback, Tiamara. Thank you for choosing Lexus of Chattanooga. We look forward to assisting you in the future!

January 20, 2021

Great experience! Purchase was easy and quick, and Ralph Paty was always answering my questions to my satisfaction. He is a great salesman! There is a great probability that I will return to this dealship More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

Bruce, we are glad to know Ralph was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

January 18, 2021

Ralph Paty, professional, knowledgeable, courteous, and efficient. Best experience I’ve had when purchasing a vehicle. Outstanding service by all involved. I would high recommend Lexus of Chattanooga & Ral More

by Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann in business office was exceptional as well.
Jan 22, 2021 -

Lexus of Chattanooga responded

Mason, we are glad to know Ralph was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

January 16, 2021

He is the best of salesman I had seen from Auto dealer. He always take care my order well! Any way I want to say thank Fred More

by Tam Nguyen
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Chattanooga responded

Thank you Tam for taking the time to share your comments and feelings about Fred. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

January 14, 2021

Before purchasing my Lexus I had visited the dealership many times looking and test driving cars. Marc Bales was my salesperson. He was very attentive and professional throughout every visit. He made the e More

by sissy0420
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Lexus of Chattanooga responded

We are glad to know Marc was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

January 07, 2021

Fantastic experience!! Everyone at this dealership was professional, knowledgeable, friendly and courteous. But, the best of the best was Ralph Paty, the glue that holds the dealership together....25 yea More

by Charlie Howell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeAnne was a tremendous help as well!
Jan 22, 2021 -

Lexus of Chattanooga responded

Charlie, we are glad to know Ralph was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

...
59
...