Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,097 reviews

June 22, 2021

I brought my vehicle in for 30,000 mile service. Maria was very friendly. I always have a great experience with Lexus of Chattanooga. Keep up the great job. More

by littlesgtmaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 20, 2021

Very clean and beautiful dealership! Everyone was very friendly and helpful. I worked with Ralph Paty to order my new Lexus RX 350. He kept me informed weekly about the time of arrival of my new car and w More

by SSCaplenor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Jun 21, 2021 -

SSCaplenor responded

Thanks for all the help in getting my new Lexus RX 350!

June 18, 2021

Andrea has been my service advisor since day one and I wouldn't have it any other way. She always has a smile on her face and is so helpful with everything. She always explains everything that needs to be More

by Debra L.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Andrea. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

June 15, 2021

Always excellent service and excellent southern hospitality! Andrea is an asset to the company! I recommend Lexus to all my friends and family members! I love that my car is always washed and re More

by Dhj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Lexus of Chattanooga responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 09, 2021

Great experience and got my dream car at an awesome price! Thanks Fred for working so hard to get me the deal I was looking for. More

by mlh21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Fred goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

June 09, 2021

This is our second vehicle purchase from Lexus of Chattanooga and we have been pleased with both experiences. Fred was so personable and made the process pleasant and super easy! More

by Tamra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Fred. He is a valuable team member that goes above and beyond to meet our client’s needs. Welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

June 07, 2021

Exceptional Service Nothing else to say. 'Xxxxxxx 'xxx Exceptional Service Nothing else to say. 'Xxxxxxx 'xxx xxxx xxxxxxx xxxxxx 'Xxxx xxxxx xxxxx xxxx xxxxxx xxxx xxx xxxx xxx xxxxx. Xxxx xxxx x More

by Otaylor78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
Jun 10, 2021 -

Lexus of Chattanooga responded

Thank you Otaylor78 so much for taking the time to leave us a 5-star rating - it's much appreciated!

June 06, 2021

Great experience. Fred was an amazing salesman to work with. Great experience for me and my wife. I know I will enjoy this car for years to come. More

by Jonathan.ingle115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

We’re glad that Fred was able to address your purchasing needs and place you in a vehicle that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Lexus! Please come back and see us again soon!

June 06, 2021

Fred was personable and easy to work with. He worked with us despite our inexperience. He always steered us towards the best choices for our needs. More

by Kqbingle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

We’re glad that Fred was able to address your purchasing needs and to place you in a Lexus that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new Lexus! Please come back and see us again soon!

June 05, 2021

My purchasing experience with Marc was seamless. Marc is very genuine, and I left there knowing that I received the best deal and that he cared. Lexus of Chattanoga has a forever client, I will definitely More

by rashelton125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future. We will be sure to let Marc know about your kind words.

...
51
...