Lexus of Chattanooga

We had an appointment with M. Platt and were never offered a seat at his desk - only told to wait in the lobby the entire time while he worked with another customer. The contract Platt and were never offered a seat at his desk - only told to wait in the lobby the entire time while he worked with another customer. The contract to buy the car was given to us in the lobby and we also did not see him after the new car was driven out of the dealership for us to leave. In addition, we did not get our second set of keys at the dealership and it took 3 weeks to receive them in the mail. More

I’ve visited many Dealerships and they’re all good but Lexus of Chattanooga by far exceeds them all. They really care about you and your vehicle Lexus of Chattanooga by far exceeds them all. They really care about you and your vehicle More

The worse thing was waiting on the GX to get to the dealer which could not be prevented….I was just very excited but Marc was great to keep me updated and a pleasure to work with. dealer which could not be prevented….I was just very excited but Marc was great to keep me updated and a pleasure to work with. More

Absolutely flawless experience with Lexus of Chattanooga. Mark Bales was super communicative, professional, and accommodating throughout the entire process. I would whole heartedly recommend them to anyone l Mark Bales was super communicative, professional, and accommodating throughout the entire process. I would whole heartedly recommend them to anyone looking for a first class car buying experience. I drove all the way from Orlando Florida to do business with them! 5 out of 5 stars, would recommend! More

I recently bought a 2022 used Lexus from Lexus of Chattanooga. Fred Fortsen was the salesman assisting us. He was without a doubt the most knowledgeable, pleasant, and helpful salesman I’ve ever h Chattanooga. Fred Fortsen was the salesman assisting us. He was without a doubt the most knowledgeable, pleasant, and helpful salesman I’ve ever had. His easy going thoughtful personality was exactly what I wished for. But his 20 yr military service and 10 yrs in car sales make him so great at his job. Thank you Fred Forten, for helping me!! I love my car and you made the transaction perfect for a grandma!! Great job!!! More

Fred and the Chattanooga dealership offered a first rate experience. I would recommend them to anyone :) experience. I would recommend them to anyone :) More

Wade and Justin made the process seamless. Wade followed up with me consistently until my car arrived on the lot. I would recommend anyone using them! Wade followed up with me consistently until my car arrived on the lot. I would recommend anyone using them! More

Great customer service. Listened & followed up. Delivered what I requested! Thank you Fred, I will definitely recommend you to friends and family. Listened & followed up. Delivered what I requested! Thank you Fred, I will definitely recommend you to friends and family. More

I had a fantastic experience working with Lexus of Chattanooga and particularly Fred Fortson. We are located in Memphis and Fred and Fred guided the transaction for us from initial call to closing. He Chattanooga and particularly Fred Fortson. We are located in Memphis and Fred and Fred guided the transaction for us from initial call to closing. He was extremely knowledgeable and professional. He even came and picked me up from the airport to bring me to the dealership. If you are looking for a fantastic experience buying a car, Fred and Lexus of Chattanooga I are the team. More

I want to first say, I despise car shopping. It’s not a fun experience. But Lexus of Chattanooga changed that for me. They were very helpful, not pushy at all, and helped me get the “mom car” I’ It’s not a fun experience. But Lexus of Chattanooga changed that for me. They were very helpful, not pushy at all, and helped me get the “mom car” I’d been looking for. I worked with Marc Bales, and he was unlike any salesman I’ve ever worked with. He was able to find a very specific color and trim level that no one else was able to secure. Even with the recall hiccup causing my car to be almost 5 months delayed, they made sure everything else was perfect. Even handled some of the issues that came up before picking it up. I would highly recommend them! More