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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

August 08, 2021

I cannot say enough great things about this dealership. Mark and Dale made my buying experience super easy. I highly recommend these guys and Lexus of Chattanooga! More

by Amfortner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Sep 20, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc and Dale. We will be sharing your feedback with our team.

August 08, 2021

Ralph was awesome. Friendly and courteous…and fast. I don’t like standing around for long periods at a dealership. We were in and out quickly. More

by ROBERTUTLAUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ralph. We will be sharing your feedback with our team.

August 07, 2021

It was such a great experience! Fred and Leigh provided superior service and I walked out with exactly what I wanted. I highly recommend this dealership and working with Fred Fortson! More

by Loren B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Sep 20, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Fred and Leigh Ann. We will be sharing your feedback with our team.

August 06, 2021

Marc Bales and Lexus of Chattanooga were such a pleasure to work with! Marc was awesome and answered all of my questions and got me in the car I wanted! I highly recommend Marc and the team at Lexus of Chat More

by JustineJoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

August 02, 2021

It was one of the best experiences we have ever had buying a vehicle!!! Marc was friendly and very helpful. Everyone there was very welcoming! More

by brock_leeann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann
Sep 20, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

August 02, 2021

I’ve had the absolute best experience with this dealership from start to finish. My salesman Ralph was the absolute best. He was able to assist me and helped me get exactly what I wanted when other More

by Mercadees1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Sep 20, 2021 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

July 19, 2021

Kudos to Aaron, Leigh Ann and the rest of the people that we had brief contact with. We had a great experience. Alas,no beer………. More

by Ernozz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

Marc Bales has been the best car salesman we have ever met. We came in to replace our 2013 ES with a new one. After looking at several models with Marc we decided on a RX. He helped us find the RX we wan More

by Martha
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
July 16, 2021

Marc was so helpful. We told him what we were looking for and he found it for us. We are so excited to have our new Lexus! More

by Tammie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

This was our first time purchasing a Lexus but with the exceptional care from Lexus of Chattanooga and Michael Platt, we will be back!!! From the beginning of our vehicle search to the end with the purchas More

by Lisa Graben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a, Jackie Anson, Dale Wilson
Jul 07, 2021 -

Lisa Graben responded

This was our first time purchasing a Lexus but with the exceptional care from Lexus of Chattanooga and Michael Platt, we will be back!!! From the beginning of our vehicle search to the end with the purchase of the RX350 - I can't say enough - Class Act Dealership!!!!

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