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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

November 18, 2021

I received top notch service from Billy Ingram at Lexus of Chattanooga. I was dreading this process and Billy made it as easy as possible. Very professional, showed me exactly what I wanted, and provided t More

by Clayton.hardwick7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wilson, Billy Ingram
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Billy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 18, 2021

The superior customer service made my experience smooth. Fred offered the perfect deal for me!! More

by erikakhughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 18, 2021

Fred Fortson was amazing!! He provided the perfect deal that I requested. Thanks again! Grateful More

by erikakhughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 17, 2021

My experience at Lexus of Chattanooga was above excellent. I was greeted at the door, or even at my vehicle, each time. What I loved most is the time to make a good decision for my family and I wit More

by skyylovep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
Nov 17, 2021 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Fred, Dale, and Jackson. We will be sharing your feedback with our team. Welcome to the Lexus family.

November 17, 2021

Quick and Professional help in finding the right car. Thank you Billy and Leigh Ann for experienced straight talk in a difficult car market. Happy to have Billy Ingram in my corner! More

by todd.tindall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Ann Morgan, Billy Ingram
Dec 07, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 16, 2021

We could not have asked for an easier transaction. We traveled 3 hours to purchase our Certified Pre-Owned Lexus GX 460. In the past we had used Lexus of Chattanooga to service our previous Lexus GX 470. More

by Gouge Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. Billy is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

November 16, 2021

Buying our new Lexus was such a pleasure working with Fred. He was very professional and made the transition so easy . Thank you Fred for your hard work! Such a great man! More

by Klh1045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Nov 16, 2021 -

Lexus of Chattanooga responded

We are incredibly grateful that you took the time out to leave us a 5-Star review. Fred and Leigh Ann are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience.

November 13, 2021

Billy Ingram was very professional ! Great to work with and knows how to put the customer first! More

by charlieawf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan, Billy Ingram
Nov 16, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We will be sure to let Billy know about your kind words.

November 10, 2021

Lexus of Chattanooga is MY TRUSTED FRIEND dealership. They listen and deliver on all promises. More

by LOVE my LEXUS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 06, 2021

We received exceptional personalized service at Lexus of Chattanooga. Ralph Paty is the man. Period. If you are going to buy a Lexus, call Ralph. He has the experience, he has the knowledge, and will put yo More

by robinson.chris21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Antinore
Nov 08, 2021 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We will be sure to let Ralph and the team know about the kind words.

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