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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

April 08, 2022

First class! ! Everyone was very helpful. Seamless process from start to finish. Two thumbs up! More

by lillieg1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. We appreciate your business, thank you again!

April 04, 2022

In this horrible market we are currently tolerating, Marc Bales went above and beyond to find exactly what I wanted. I had very specific needs for my new car that 3 other dealerships (sales persons) told me More

by dianeweis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Marc is dedicated to providing all of his clients and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so lovely to hear your experience was such a positive one. Enjoy your new Lexus!

April 02, 2022

Marc Bales found the car I wanted and got it delivered quickly. Good to deal with. More

by Scott.winne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus of Chattanooga team. Please come back to visit anytime!

March 26, 2022

Fred Fortson did an amazing job in assisting me with my vehicle. The entire process was professional and painless. Fred is knowledgeable, experienced and works for the customer. More

by Stephinsink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. It’s so lovely to hear that Fred helped to make your experience such a positive one. Fred will be thrilled to hear your feedback!

March 24, 2022

Lexus of Chattanooga took great care of me! Easy to communicate with and addressed all of my needs. I really enjoyed working with Will and Mike! More

by Mflanaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Platt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Pitt, Leigh Ann Morgan
Mar 28, 2022 -

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Lexus of Chattanooga. We wish you safe travels.

March 19, 2022

Thank you for the smooth transaction. Very helpful. I was treated with great respect throughout the whole buying experience. More

by Brucemcdaniel1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

March 17, 2022

Our experience with Lexus of Chattanooga was wonderful. It was a pleasure working with Ralph and staff. Very professional, but made the buying experience fun. Great personality and good sense of humor. W More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Mar 28, 2022 -

Lexus of Chattanooga responded

Ralph is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus!

March 16, 2022

Great team of people! Very helpful and kind never pushy! Made me feel like part of a new family. More

by crystaln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Mar 28, 2022 -

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

March 15, 2022

Fred was very helpful in assisting me with purchasing my IS500. I was referred to Fred by a friend. He was very helpful with staying in contact and when the car finally came he called me and took care of me More

by emic.plemons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Fred. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We look forward to serving you for many years to come!

March 13, 2022

Service and friendliness was everything I would have expected from a Lexus Dealership. Marc being very professional in his job also handled the leasing and financing responsibilities for our transactio More

by gordon9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc handled Finance - handled very well
Mar 14, 2022 -

Lexus of Chattanooga responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer.

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