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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

June 10, 2022

Our salesperson Mr Ralph Paty was most courteous and did everything to make our experience with car buying enjoyable. He was very attentive to our needs, answered every question and was a good communicator More

by Annieemm
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

June 09, 2022

Out sales rep Fred was outstanding. Je was patient with us and helped us with all the options. Highly recommend Lexus and Fred as your salesman. More

by cnouche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

June 08, 2022

My daughter came into town just to buy her first Lexus from Ralph Paty. He helped locate a car and then a second car that met her expectations. He went above and beyond to find the perfect car for her. More

by Donny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
Jun 08, 2022 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ralph. We will be sharing your feedback with our team. Enjoy your new Lexus, and please revisit us soon!

June 07, 2022

Ralph Paty and his team made my car buying experience easy and efficient. Ralph made sure I got what I wanted and provided great customer service throughout the entire process. More

by katelyn.armstrong3
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Ralph. Welcome to the Lexus of Chattanooga family.

June 04, 2022

Thanks to Mr. Fortson for making this car buying experience so pleasant. Very professional and customer first minded! More

by Mharmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

June 03, 2022

Marc was absolutely wonderful and I would recommend Marc and Chattannoga Lexus to anyone. Leann was wonderful as well. I let Marc know that I had recently broke my leg and needed to get us out as soon as I More

by mjw72055
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
June 01, 2022

Ralph Paty was excellent and provided the best experience we could’ve hoped for in a vehicle purchase. More

by coachdragoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022

Fred was very helpful and made the process short and simple. Look forward to working with him again in the future. More

by JHutch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Lexus of Chattanooga. We wish you safe travels in your new Lexus and look forward to seeing you again soon! Respectfully,

May 29, 2022

Mr.Fortson went above and beyond to find the exact Lexus RX 350 that my wife was looking for. He made our buying experience very easy. He was prompt about letting us know when our vehicle would arrive. W More

by calamb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Fred. We will be sharing your feedback with our team. Enjoy your new, Lexus RX, and please revisit us soon!

May 29, 2022

I have always had a great experience at Lexus of Chattanooga while servicing my ES 350. When it came to needing a new car, Ralph Paty took VERY good care of us! We didn't find the car we wanted righ More

by ocdcraze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

We couldn’t be happier that Ralph provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

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