Lexus of Chattanooga

Very friendly, very helpful. Fred and Jackson were amazing! I have always wanted to own a Lexus and they made my dream come true! Fred and Jackson were amazing! I have always wanted to own a Lexus and they made my dream come true! More

My experience with Lexus of Chattanooga and Fred Fortson was excellent. From the floor to driving the car off the lot, I felt like royalty. I would like to retire one day with a reliable vehicle and Lexus i was excellent. From the floor to driving the car off the lot, I felt like royalty. I would like to retire one day with a reliable vehicle and Lexus is my choice of cars. More

Recently, Aug. 29, 2022, we went to purchase our 2022 RX 350. That said, Huge shout out and big thank you to Ralph Paty at Lexus of Chattanooga! While all the emplo 29, 2022, we went to purchase our 2022 RX 350. That said, Huge shout out and big thank you to Ralph Paty at Lexus of Chattanooga! While all the employees were extremely friendly and helpful, Ralph was truly the “backbone” of the entire process. His expertise and efforts to satisfy his customers is obvious, as he went above and beyond any expectations to make our purchase experience both easy and fun! Thank you, Ralph Paty…our purchase experience could not have been any better! More

Fred was awesome! Very knowledgeable about his cars and was able to answer all questions we had about the vehicles interested in. Will be going back jn the future to r Very knowledgeable about his cars and was able to answer all questions we had about the vehicles interested in. Will be going back jn the future to request him in the future! More

Would definitely buy from Lexus of Chattanooga again. All staff was very good and professional. From our Sales associate to the gentleman in finance to the Tech guy. All gave great service including stay All staff was very good and professional. From our Sales associate to the gentleman in finance to the Tech guy. All gave great service including staying late to take care of us because we came in late. More

Great experience with sales and finance and they helped us understand how the car technology worked before we left the lot. us understand how the car technology worked before we left the lot. More

Fred got me the car I wanted in no time! Will definitely recommend working with Fred anytime! Great person! Will definitely recommend working with Fred anytime! Great person! More

My husband & I went into Lexus of Chattanooga on Friday 8/19/22. Our 2009 RX 350 was in great shape but we wanted to buy something newer. Andrea Mashburn, Service Consultant, greeted us at the door with he 8/19/22. Our 2009 RX 350 was in great shape but we wanted to buy something newer. Andrea Mashburn, Service Consultant, greeted us at the door with her big sweet smile & personality to match. She took us to Ralph Paty, Sales Consultant, who treated us from the very beginning as if we were very special. Upon explaining what we were looking for, in no time a beautiful 2018 RX 350 with low mileage was parked outside his office window. Ralph is awesome & should be commended for anticipating our wants & needs. His customer service skills have been sharpened to a fine point & we could not recommend him higher! We walked out to look at the car & knew right away this was what we wanted! Ralph took us to Josiah Sadek, Finance Mgr, who in his soft-spoken manner explained every aspect of options available & guided us thru signing all necessary paperwork. Back to Ralph where we met the General Manager who also made us feel most welcome to the dealership! After being given lovely key rings, bags to transfer personal items from old car, and all documents & maintenance manual etc, Ralph took us outside to our new vehicle, introduced Aiden, one of the smartest, kindest "tech" guys to inservice us on the settings of everything from seat settings to radio, bluetooth (yay) settings & much more! I CAN NOT give this dealership a higher recommendation! They are great! As we prepared to drive away, Ralph gave us his personal cell number with instructions to call with ANY questions whatsoever! We absolutely LOVE our new ride & when time comes to buy again, we will most definitely go back to LEXUS of CHATTANOOGA! More

Fred deserves 100 stars! He was extremely helpful and knowledgeable. I will highly recommend him to anyone looking at buying a Lexus. It was such a pleasant experience for me He was extremely helpful and knowledgeable. I will highly recommend him to anyone looking at buying a Lexus. It was such a pleasant experience for me and my husband. I feel like I walked out of the dealership with a new friend! More

Fred was so easy to work with in the purchase of our Lexus. He was a huge help guiding us through the process. Great price and an amazing car! Lexus. He was a huge help guiding us through the process. Great price and an amazing car! More