Lexus of Chattanooga

I love my new car - this is my 5th Lexus and i don’t see myself driving anything else. I feel safe and am confident of her performance when we travel or drive around the city. We feel like part of their fam myself driving anything else. I feel safe and am confident of her performance when we travel or drive around the city. We feel like part of their family. More

Never had a better experience- outstanding! Alex Bales and Cody Skipper are exceptional and soi is everyone I have dealt with. Alex Bales and Cody Skipper are exceptional and soi is everyone I have dealt with. More

I recently purchased a vehicle from Lexus of Chattanooga and couldn’t be more pleased with the experience. From the moment I walked through the doors, the team was friendly, knowledgeable, and respectful of and couldn’t be more pleased with the experience. From the moment I walked through the doors, the team was friendly, knowledgeable, and respectful of my time. My sales representative Marc went above and beyond to answer all my questions and made the entire process smooth and stress free. More

Very professional and knowledgeable, very accommodating, a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. More

Wow! Wow! Wow! This was my first time buying a car without a face-to-face experience until picking up the vehicle. From submitting my build sheet, waiti Wow! Wow! This was my first time buying a car without a face-to-face experience until picking up the vehicle. From submitting my build sheet, waiting patiently for assembly at the Princeton, IN plant, Fred Fortson, Sales, communicated with me frequently, sent me plant build sheets until we found the TX with all the factory installed options I wanted. Fred informed me of the delivery date to the dealership (the day after assembly!), installed the dealer options I wanted and set me up with Justin Hendrick, Finance Manager, whom I communicated via phone/text and completed all the paperwork via E-doc the day before driving 150 miles to pick up the vehicle. Justin had me write a check upon arrival at the dealership and the purchase was complete! Fred had us meet with Jackson Antinore, Tech Specialist, who expertly set up the TX to our mobile phones, customized the multimedia and answered all my questions. We drove out of the showroom door and were on our way home in 90 minutes. Also a shout out to Madison Messer, Online Engagement Specialist, who kept the communication lines open while Fred was busy with other customers. Fred, Madison, Justin and Jackson were all extremely friendly & professional. I selected Lexus of Chattanooga because other nearby Lexus dealerships had mandatory add-on's that I did not want, adding a couple thousand to the overall vehicle price. Great job Lexus of Chattanooga! More

Fred was the most professional car salesman my husband and I have ever encountered. We arrived thirty minutes before closing, and Fred greeted us outside. I expected him to hurry us through the process, b and I have ever encountered. We arrived thirty minutes before closing, and Fred greeted us outside. I expected him to hurry us through the process, but instead, he took the time to assist me in choosing my first Lexus. His honesty and straightforwardness were refreshing; he provided me with all the necessary information, which is exactly what I look for when buying a vehicle. He efficiently negotiated the deal, and I left feeling very satisfied. More

Michael was professional and very courteous. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. More

Mr. Bales was professional throughout the process of purchasing my vehicle. He was able to answer all of my questions without hesitation. purchasing my vehicle. He was able to answer all of my questions without hesitation. More

I wanted to take a moment to share my experience with purchasing a vehicle recently. It was honestly one of the smoothest experiences I have ever had. The dealership was impeccably clean, which immediate purchasing a vehicle recently. It was honestly one of the smoothest experiences I have ever had. The dealership was impeccably clean, which immediately set a positive tone for the entire process. The staff were absolutely amazing. Their professionalism, friendliness, and willingness to assist made all the difference. I felt valued and well taken care of throughout the entire transaction. I highly recommend this dealership to anyone looking for a hassle-free and enjoyable vehicle purchasing experience. More

Mark was a pleasure to work with. The finance man presented warranty options but did not pressure to purchase them. Good overall experience. The finance man presented warranty options but did not pressure to purchase them. Good overall experience. More