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Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

February 10, 2023

Extremely easy to work with and got a deal done from start to finish in less than two hours. Marc was a real pleasure to work with. More

by eric.witherspoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience working with Marc at Lexus of Chattanooga. We're glad to hear that you found the process extremely easy and that Marc provided a pleasure to work with. It's always great to receive such positive feedback, and we'll be sure to share your comments with our team. We hope to have the opportunity to serve you again in the future.

February 07, 2023

We’ve been a customer of Lexus of Chattanooga for years. They are great people to deal with and their service department has always met our expectations. Chandler is our newest salesman and our favorite as More

by georgia.ewilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler
Mar 17, 2023 -

Lexus of Chattanooga responded

Thank you for your feedback! We are thrilled to hear that you have been a long-time customer and that our service department has consistently met your expectations. It is also great to hear that Chandler provided you with helpful and informative service. We appreciate your recommendation and look forward to serving you for many more years to come.

January 31, 2023

Highly recommend Marc. He was great to work with. Not your typical pushy salesperson. I would not hesitate to purchase another vehicle from this dealership. Everyone was v More

by Robbie.mcgill44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alesia Durr
Mar 17, 2023 -

Lexus of Chattanooga responded

Thank you for taking the time to share your experience working with Marc at our dealership. We are thrilled to hear that you had a great experience and that Marc was able to provide you with helpful and friendly service without being pushy. We strive to provide a comfortable and enjoyable car-buying experience for all of our customers and it is great to know that we succeeded in your case. We appreciate your recommendation and look forward to serving you in the future.

January 28, 2023

Once again Lexus of Chattanooga didn’t disappoint us! !! This is our 2nd buy from this location and it was such an easy purchase. Our salesman Fred Fortson is an absolute pleasure to work with. Thank yo More

by Abernathybryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Lexus of Chattanooga responded

Thank you for taking the time to share your experience at Lexus of Chattanooga! We're thrilled to hear that your second purchase with us was just as easy and pleasant as your first. Fred is an exceptional salesman, and we're happy to hear that he made your experience a memorable one. Thank you for choosing to do business with us, and we look forward to working with you again in the future!

January 27, 2023

Service was friendly and professional. Fred was awesome!! Made us feel welcome and like family More

by jzuehlke40315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Lexus of Chattanooga responded

Glad to hear that you had a great experience with Fred and the sales team. Providing friendly and professional service is always important to ensure customers feel valued and appreciated. Thank you for sharing your feedback!

January 26, 2023

Marc was extremely helpful with our car searching needs. Very knowledgeable and professional. Probably the best experience I’ve ever had buying a car. More

by mikeA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga. We are thrilled to hear that Marc provided exceptional service and helped you find the perfect car. Our team takes pride in providing knowledgeable and professional service, and we are glad that we could exceed your expectations. We appreciate your business and look forward to serving you again in the future.

January 22, 2023

Submitted a service review on Dec 12, 2022. Bad service. Received an email mail from the dealership stating the service manager will be in touch. Responded twice to the e mail. Over a month a More

by gkeiser706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Mashburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Outstanding service. Friendly, professional and the most knowledgeable dealership I have ever dealt with. Fred Fortson is the best!!!. I was referred by a neighbor who More

by fallieshuz
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Every experience I have had here has been pleasant. Ralph listens and reacts to everything you say. More

by Edhicks
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

I contacted Marc about a certain color vehicle I was looking for and within 15 minutes he was more honest with me than my own salesperson I was dealing with in Memphis. I had been dealing with looking f More

by Confidusnemus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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