Lexus of Chattanooga

Lexus of Chattanooga responded

Thank you for your outstanding 5-star review of Fred at Lexus of Chattanooga! We greatly appreciate your kind words and positive feedback. Fred is an exceptional member of our team, and we're thrilled to hear that he provided you with a knowledgeable and honest experience. We take pride in hiring professionals who are dedicated to providing excellent service and treating our customers with utmost care and respect. We're glad that you enjoy working with Fred and that he has consistently provided you with exceptional service. Your satisfaction is our priority, and we're honored to have earned your trust and loyalty. Thank you for choosing Lexus of Chattanooga and for taking the time to share your positive experience. We'll be sure to pass along your compliments to Fred. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

Lexus of Chattanooga responded

Thank you for taking the time to leave a fantastic five-star review for Lexus of Chattanooga. We truly appreciate your continued loyalty and support throughout the years, as well as your recent experience in selling a car to us. We are thrilled to hear that in each interaction, our staff has consistently demonstrated courtesy and professionalism. At Lexus of Chattanooga, we strive to provide exceptional customer service, and we are delighted to know that our efforts have positively impacted your experience. Our team takes great pride in upholding the values and culture instilled by our management, and we are grateful that it shines through in our interactions with you. Your recommendation means the world to us. We are honored to have earned your trust and confidence in our organization. Whether it's purchasing a Lexus or servicing your vehicles, we are committed to providing the highest level of service and ensuring your satisfaction. Thank you once again for your continued support and for choosing Lexus of Chattanooga. We value your business, and we look forward to serving you for many more years to come.

Lexus of Chattanooga responded

Thank you for your continued trust and loyalty to Lexus of Chattanooga for over 25 years. We are truly honored to have been your dealership of choice for such an extended period of time. We are thrilled to hear that our products have consistently met your expectations and proven to be excellent over the years. Providing high-quality vehicles is at the core of what we do, and we are delighted to have earned your confidence in our brand. We are also thrilled to hear about your positive experience with Ralph Paty, your salesperson. Building strong relationships with our customers is important to us, and it's heartening to hear that Ralph has become like an old friend to you. We believe that a pleasant and enjoyable car buying experience is essential, and Ralph exemplifies our commitment to delivering exceptional service. Thank you for your kind words and for choosing Lexus of Chattanooga as your trusted partner. We appreciate your continued support, and we look forward to serving you for many more years to come.

Lexus of Chattanooga responded

Thank you for leaving us such a wonderful review. We are thrilled to hear that your experience at our dealership was exceptional and the best you've had among any dealership in the past. Your satisfaction means a lot to us, and we are grateful for your kind words. We take great pride in our friendly and helpful staff. Creating a welcoming and comfortable environment is important to us, and we are glad that our team was able to assist you without being pushy. We believe in providing a personalized and stress-free experience, and we are delighted to know that we met your expectations. We appreciate your kind words about Fred Fortson, your salesperson. Fred is an invaluable member of our team, and we are proud to have him representing our dealership. We will make sure to share your compliments with Fred, as he will be thrilled to hear about your satisfaction. Thank you for recommending our dealership to your friends and family. Your support and referrals mean a lot to us, and we are committed to providing the same exceptional experience to everyone you recommend. Once again, thank you for choosing our dealership and for sharing your positive experience. We appreciate your business, and we look forward to serving you and your loved ones in the future.

Lexus of Chattanooga responded

Thank you for taking the time to leave us a fantastic five-star review. We are thrilled to hear that your experience at our dealership was the best you've had among different dealerships over the years. Your satisfaction is our ultimate goal, and we are honored to have provided you with such a positive experience. We are delighted to hear that our staff was friendly and happy to assist you in any way possible. At our dealership, we strive to create a welcoming and helpful environment, and it's rewarding to know that our efforts made a difference in your car-buying journey. We appreciate your kind words about Fred Fortson, your salesperson. Fred is truly an asset to our team, and we are proud to have him as a part of our dealership. We're thrilled to hear that his knowledge, down-to-earth approach, and upfront nature made your experience exceptional. We will make sure to pass along your compliments to Fred, as he will be delighted to hear about your satisfaction. Thank you for recommending our dealership and Fred to your family and friends. Word-of-mouth recommendations are incredibly valuable to us, and we are grateful for your support. Once again, thank you for choosing our dealership and sharing your positive experience. We appreciate your business and look forward to serving you and your loved ones in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive feedback about your experience with us at Lexus of Chattanooga! We are thrilled to hear that you had a wonderful experience with our salesman, Evan. Evan is indeed an exceptional member of our team, and we are delighted to hear that he provided you with excellent service. We will be sure to pass along your kind words to Evan and acknowledge his dedication to providing a pleasant car-buying experience. We are also glad to know that you did not have to wait for your Lexus. It's always exciting when we have new vehicles arriving, and we strive to ensure that our customers can find their desired model in a timely manner. We are thrilled that you were able to find a Lexus that had just shipped in on the same day. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We are here to provide ongoing support and assistance. Thank you for choosing Lexus of Chattanooga. We appreciate your business and look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga! We are thrilled to hear that you found our dealership to be customer-oriented and that you had a superior experience with our salesman, Marc Bales. At Lexus of Chattanooga, we take pride in providing exceptional customer service, and we are delighted to know that Marc went above and beyond to ensure your satisfaction. We will be sure to pass along your kind words to Marc and acknowledge his outstanding service. We are also pleased to hear that you are very satisfied with your RX 350. Lexus vehicles are known for their quality and performance, and we are glad that we could help you find the perfect vehicle to meet your needs. If there is anything else we can assist you with in the future or if you have any further questions, please feel free to reach out to us. We are always here to help. Thank you for choosing Lexus of Chattanooga. We truly appreciate your business and look forward to serving you again.

Lexus of Chattanooga responded

Thank you for your wonderful review and for sharing your positive experience with Fred at our dealership. We're delighted to hear that he provided you with friendly and upfront service, answering all your questions along the way. At Lexus of Chattanooga, customer satisfaction is of utmost importance to us, and we're thrilled that Fred was able to create an enjoyable experience for you. We will make sure to pass along your kind words to him and the rest of our team. Thank you for choosing us and for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future.

Susan Ralston responded

Great job

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We greatly appreciate your kind words and feedback about our customer service at Lexus of Chattanooga. We understand that customer service is essential, especially for busy individuals like yourself. It's wonderful to know that our team at Lexus of Chattanooga has consistently provided you with excellent service, both during the car-buying process and when servicing your vehicle. We're thrilled to hear that Fred Fortson has been instrumental in your vehicle purchases, and that he consistently delivers top-notch service. Our team takes pride in understanding our customers' needs and providing them with a seamless and efficient car-buying experience. We'll be sure to pass on your compliments to Fred and acknowledge his exceptional service. At Lexus of Chattanooga, we strive to accommodate our customers' needs and ensure their satisfaction. It's fantastic to know that we have met your expectations in this regard. Thank you for choosing Lexus of Chattanooga and for recognizing our commitment to providing exceptional service. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us.