Lexus of Chattanooga

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that you had a great buying experience with us. At Lexus of Chattanooga, we believe in providing a stress-free and enjoyable car buying process for our customers. We're delighted that you felt no pressure during your visit and that our team had your best interests in mind, striving to make your experience pleasurable and economical. Customer satisfaction is our ultimate goal, and we're pleased that we could meet your expectations. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to have you as loyal customers for the past two years, and we're delighted to hear that your first vehicle purchase experience with Marc and our sales team was nothing short of awesome. At Lexus of Chattanooga, we are committed to providing excellent service to all our valued customers, and your feedback reaffirms our dedication to that goal. It's fantastic to know that your experience with us has consistently been exceptional, earning us a perfect 10/10 rating. We truly appreciate your continued trust and support in choosing us as your automotive partner. If there's anything we can do to further enhance your ownership or assist you in any way, please don't hesitate to let us know. Thank you again for your kind words and for being a part of the Lexus of Chattanooga family. We can't wait to serve you for many more years to come!

Lexus of Chattanooga responded

Thank you for the fantastic review! We're thrilled to hear that your experience with Marc and Ralph was nothing short of exceptional. Providing a simple, easy, and quick car buying experience is what we strive for, and we're delighted to know that we delivered on that for you. Your satisfaction is our ultimate reward, and we're honored that you consider it the best car buying experience ever. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing us, and we look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Ralph Paty, our salesman, provided you with informative and helpful assistance during your visit to our dealership. At Lexus of Chattanooga, we take pride in having a team that goes above and beyond to address our customers' needs and inquiries. We're glad that Ralph was able to exceed your expectations, even when you initially stopped by just to look and ask a few questions. It's fantastic to know that his expertise and support led you to drive away in a new car. Your satisfaction is our ultimate reward, and we're delighted that you are well pleased with your purchase. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out to us anytime. Thank you again for choosing us, and we hope you enjoy your new car to the fullest!

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience with Lexus of Chattanooga! We're thrilled to hear that our team provided you with exceptional service throughout the entire process, from locating the vehicle to taking delivery. We understand that finding the perfect vehicle can sometimes require going the extra mile, and we're delighted that you chose to travel from Minneapolis to work with us. It's our pleasure to have assisted you in locating the right NXh model that met your needs. We appreciate the kind words you've shared about Evan, your salesman. Evan is dedicated to providing a personalized experience and ensuring your satisfaction. We will make sure to pass along your appreciation for his patience and expertise. Additionally, we're glad to hear that Jackson was able to assist you with technical matters, demonstrating our commitment to comprehensive customer support. Thank you for considering us awesome! Your satisfaction and positive feedback mean the world to us. Should you require any further assistance or have any questions, please don't hesitate to reach out to our team. We're here to provide ongoing support and ensure your continued enjoyment of your new vehicle. Once again, thank you for choosing Lexus of Chattanooga and for your kind words. We look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful feedback about your recent experience with Mark at Lexus of Chattanooga. We're delighted to hear that Mark was very helpful and engaging throughout your journey with us. Providing exceptional customer service is at the core of our values, and it's heartening to know that Mark exceeded your expectations. At Lexus of Chattanooga, we strive to create a seamless and enjoyable car-buying experience for our valued customers, and we are thrilled to hear that Mark made your time with us a pleasure. We believe that building strong relationships with our customers is crucial, and Mark's dedication to assisting you is a testament to that commitment. Congratulations on your new Lexus! We are equally excited to have been a part of this journey with you. Our team at Lexus of Chattanooga is passionate about delivering high-quality vehicles that offer a unique blend of luxury, performance, and reliability. We hope your new Lexus brings you countless memorable moments on the road ahead. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always here to provide you with the exceptional service you deserve. Once again, thank you for choosing Lexus of Chattanooga. We truly appreciate your kind words and your business.

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Fred provided you with great guidance during your used car purchase at our dealership. Fred takes pride in his knowledge and expertise, and we're glad that he was able to assist you in finding the right car for you. We believe that a personalized and personable approach is key to ensuring a pleasant car-buying experience, and we're delighted that Fred's sense of humor added to your overall satisfaction. Thank you for choosing us for your used car purchase and for your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Lexus of Chattanooga responded

Thank you for your feedback! We're thrilled to hear that your car-buying process was easy and that everyone at our dealership was helpful. At [Dealership Name], we strive to provide a seamless and enjoyable car-buying experience for our customers. We're glad that we were able to find the car you wanted and get it for you quickly. Your satisfaction is our priority, and we're delighted to know that we met your expectations. Thank you for choosing us for your automotive needs, and we appreciate your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Lexus of Chattanooga responded

Thank you for sharing your experience with Michael at our dealership! We're thrilled to hear that he was very helpful in finding you a bigger car to accommodate your great grandchildren and even managed to find it in the color you wanted. At our dealership, we understand the importance of finding the right vehicle that meets your specific needs and preferences. We're glad that Michael was able to assist you throughout the process and ensure a smooth purchase experience. Your satisfaction is our priority, and we're grateful for the opportunity to help you find your new vehicle. Thank you for choosing us and for your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

Lexus of Chattanooga responded

Thank you for sharing your excellent experience with Lexus of Chattanooga. We're thrilled to hear that our staff provided you with exceptional service and made the entire process smooth and pleasant. Our team takes pride in delivering a high level of customer satisfaction, and we're delighted that their kindness and expertise made a positive impact on your car-buying journey. We're especially pleased to hear that Evan, your salesperson, was helpful, knowledgeable, and kept you updated throughout the process. Providing honest perspectives and clear communication are key elements of our commitment to ensuring a positive experience for our valued customers. We're also glad to hear that the financial department was helpful and took the time to explain all the available options, ensuring that you were well-informed. It's our goal to make the financial aspect of the process as transparent and straightforward as possible. Thank you for recommending Lexus of Chattanooga, and we're incredibly happy to hear that you're satisfied with your new car. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again in the future.