Lexus of Chattanooga

Lexus of Chattanooga responded

Thank you for your positive feedback! We're thrilled to hear that Marc provided you with a professional and seamless experience. It's wonderful to know that he guided you through the process effortlessly. If you have any more feedback, questions, or if there's anything else we can do for you in the future, please feel free to reach out. We're here to assist you.

Lexus of Chattanooga responded

Thank you for sharing your outstanding car purchase experience with us at Lexus of Chattanooga! We're truly delighted to hear that your experience was the best you've ever had, and we're honored to have been a part of it. It's wonderful that our team members, including Curry, Mr. Emerson, and Justin, provided you with friendly, professional, and helpful service throughout the process. Your recommendation means a lot to us, and we're grateful for your kind words. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We're here to assist you.

Lexus of Chattanooga responded

Thank you for sharing your feedback about your experience at our dealership. We appreciate your honesty and are glad to hear that you found the overall dealership environment nice and friendly. We're delighted that our Sales Advisor, Dakota, made a positive impression and that our Technology Advisor was informative. Your feedback regarding the Financial Advisor's approach is important to us. We strive to provide a comfortable and transparent experience for our customers. We'll make sure to use your feedback to improve our services. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. We're here to assist you.

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience at Lexus of Chattanooga! We're thrilled to hear that our team provided you with exceptional service from the moment you arrived until you drove away in your purchase. Customer satisfaction is our top priority, and we take great pride in ensuring that our customers feel welcomed and well taken care of throughout their entire journey with us. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again with the same level of excellence!

Lexus of Chattanooga responded

Thank you so much for your kind words! We're thrilled to hear that you always receive professional service and that your experience with us has been great. Customer satisfaction is our top priority, and we take pride in providing easy and pleasant experiences for all our valued customers. We're delighted to know that our team members are nice, friendly, and knowledgeable, making your interactions with us enjoyable and informative. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience at our dealership. At our dealership, we believe in transparency and honesty, and we're pleased that our team provided you with all the necessary information about the used car you were interested in. We take pride in offering top-notch vehicles in excellent condition, and we're delighted that you found the car to be in great shape. We understand that test drives are crucial in making the right decision, and we're glad that you had the opportunity to take your time during the test drive without any restrictions. We're also pleased to know that our IT specialist was able to assist you in getting familiar with the car's technology. Our team is always here to help and ensure that you have a smooth and enjoyable experience with your new purchase. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that your experience at Lexus of Chattanooga was great and that Fred, your salesperson, provided you with excellent assistance. At Lexus of Chattanooga, we take pride in providing informative and helpful service to our customers to ensure they make the right choice for their needs. We're pleased that you had a positive purchasing experience with us, and we hope you enjoy your new Lexus RX 300 to the fullest. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future!

Lexus of Chattanooga responded

Thank you so much for your fantastic review! We're thrilled to hear that your experience at Lexus of Chattanooga was the best you've ever had when purchasing a vehicle. Our team is dedicated to providing a seamless and welcoming experience for all our customers, and we're delighted to know that from the moment you stepped into the dealership, you felt welcomed and well taken care of. We're pleased that Fred, your client advisor, Justin, our finance manager, and Arron, who went over all the details, provided you with excellent assistance and made your experience even more enjoyable. We understand that the drive may have been a bit of a journey, but we're glad that you chose us and that we could exceed your expectations. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we can't wait to continue providing you with exceptional service!

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Lexus of Chattanooga was the best car buying experience you've had. Customer satisfaction is our top priority, and we're delighted that Marc Bales ensured your transaction went smoothly and efficiently. Keeping you informed every step of the way is a key aspect of our commitment to providing excellent service. We're pleased to know that you are happy with the service you received, and we appreciate your kind words about our team. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Lexus of Chattanooga responded

Thank you for taking the time to share your fantastic 5-star review of your experience at Lexus of Chattanooga! We are delighted to hear that you had an excellent journey from start to finish and that our team, including Marc, Michael, and the finance manager, left a positive impression on you. We take immense pride in providing a seamless and enjoyable car buying experience for all our valued customers, and it's truly gratifying to know that our team members played a significant role in making your visit memorable. Marc, Michael, and our finance manager are dedicated professionals who consistently strive to exceed expectations and deliver the highest level of service. Your kind words will undoubtedly motivate them to continue providing exceptional service to all our customers. We understand that purchasing a vehicle is an important decision, and we are honored that you chose Lexus of Chattanooga for your automotive needs. Your recommendation means the world to us, and we are grateful for your trust and support. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We look forward to serving you again in the future and ensuring that your next visit is just as outstanding as the last. Thank you once again for choosing Lexus of Chattanooga. We truly appreciate your business and recommendation.