Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,137 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership
View Awards

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,137 reviews

March 01, 2025

I received nothing but the absolute best customer service. I will always buy from Mr Fortson as long as he's in the car business. I have bought over 10 cars from him. More

by Happy GX 460 Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Wow! 🌟 Thank you for your incredible loyalty and for sharing your amazing experience with Fred. It’s wonderful to hear that his outstanding customer service has earned your trust time and time again. Your continued support means the world to us, and we’re grateful to have you as part of our Lexus of Chattanooga family. We'll be sure to pass along your kind words to Fred — he will be so touched. If you ever need anything, we're always here for you. Enjoy every moment in your Lexus!

March 01, 2025

The dealership is amazing and has so many vehicles to choose from. Fred Fortson is an amazing salesman. He is professional, knowledgeable, and honest. More

by Tara214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you for your kind words! 🌟 We're delighted to hear that you had such a positive experience at our dealership and that Fred provided you with exceptional service. Fred’s professionalism, knowledge, and honesty are qualities we deeply value, and we're so glad he made your visit memorable. If there's ever anything else we can do for you, please don't hesitate to reach out. Enjoy your new Lexus, and thank you for being part of our Lexus of Chattanooga family!

March 01, 2025

He is a good salesman. He took hi time to see what I liked And he just did very well More

by sannette2002love
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We're so glad to hear that Fred took the time to understand what you liked and helped you find the perfect vehicle. His dedication to providing thoughtful and caring service truly makes a difference. We'll be sure to share your kind words with him. If you need anything else, we're always here for you. Enjoy your new ride!

February 27, 2025

Fred Fortson assisted us initially with a Lexus and finally with the purchase of a Toyota Highlander. Very professional and helpful. Would highly recommend. More

by m.bpurcell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We're so glad to hear that Fred was able to assist you throughout your journey, from exploring a Lexus to finding the perfect Toyota Highlander. His professionalism and dedication to helping our guests truly shine through. Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything, please don't hesitate to reach out. Enjoy every mile in your new Highlander!

February 27, 2025

This dealership was, by far, one of the cleanest and we'll decorated dealerships I have visited. Mr. Fred Forston was above exceptional with his assistance in my selection. The entire experience was rem More

by dlbrook2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that your experience at our dealership was nothing short of remarkable. Our team takes great pride in maintaining a clean and inviting space, and we're so glad you noticed. A special shoutout to Fred for providing exceptional assistance, to Aaron for his detailed and helpful tutorial, and to Justin for making the financing process clear and transparent. We’re lucky to have such dedicated team members, and we'll be sure to share your kind words with them. Congratulations on your new vehicle! If you have any questions or need further assistance, we're always here for you. Enjoy every moment behind the wheel!

February 25, 2025

The dealership was friendly, professional and informative. Everyone greeted our little four year old granddaughter and didn’t make her feel as though she was in the way. More

by Princeaslan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience! We're so happy to hear that our team made you and your family feel welcome. Creating a warm and inviting environment for all our guests — even our youngest ones — is very important to us. We're glad your sweet granddaughter felt included and comfortable during your visit. If there's ever anything more we can do for you, please let us know. We look forward to seeing you again soon!

February 18, 2025

Fred Fortson was excellent from start to finish. It was a smooth and easy process. More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you so much for your kind words! We're thrilled to hear that Fred provided you with such an excellent and seamless experience from start to finish. His dedication to making the car-buying process smooth and easy truly makes a difference. If you ever need anything else, we're here to help. Enjoy your new vehicle, and we look forward to seeing you again soon!

February 07, 2025

Location was clean. Staff, especially Fred Fortson, was knowledgable, friendly, and helpful without being overbearing. More

by Cynthiatoughlian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you for your kind feedback! We're so glad to hear that you had a positive experience with Fred and that the dealership’s atmosphere made you feel comfortable. Fred’s knowledge, friendliness, and approachability are qualities we deeply value, and we’re happy he helped make your visit a great one. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!

February 07, 2025

The dealership helped us find the exact car we wanted. when it arrived every detail was high end. We also had a salesman that worked hard for us, Ralph Paty, who made sure we had all the details and could More

by Happy customer from GA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience! 😊 We're thrilled to hear that you found the perfect car and that every detail met your high expectations. Ralph Paty is truly dedicated to providing exceptional service, and we’re so glad he helped you every step of the way. We're also glad the tech team made sure you were comfortable and well-informed about your new vehicle. It means so much to us to hear that your entire experience, from start to finish, was so positive. Enjoy every mile in your new car, and if you ever need anything, we’re here for you!

January 29, 2025

Ralph worked his magic and made the car selling AND buying process so easy and painless for me. He made the dreaded task bearable and I am so grateful and happy for my new ride!! More

by LindaLinda!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Lexus of Chattanooga responded

Thank you for your wonderful review! We're so glad to hear that Ralph made the car selling and buying process easy and painless for you. He truly cares about making every experience as smooth as possible, and we’re so happy you’re loving your new ride! If you ever need anything, don’t hesitate to reach out. Enjoy your new car!

1
2
3
...
114