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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,103 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,103 reviews

November 05, 2024

Still cannot believe we landed one of the most sought after vehicles available (or not available anywhere in GA, TN or AL). How did we get a new Lexus GX 550? It is the perfect color and Luxury package More

by Don.groce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Don, Thank you for such a glowing review! We’re absolutely thrilled that you were able to get your hands on one of the most sought-after vehicles, the Lexus GX 550. It’s wonderful to hear that the color and Luxury package were exactly what you were looking for—it sounds like the perfect fit! We're so glad Marc, Justin, and Jackson were able to guide you through the process and help you find the vehicle of your dreams. Your trust in our team means the world to us, and we’re honored to be your go-to dealership. If you ever need anything in the future, whether it's service or trading up, we’ll be here for you every step of the way. Enjoy every drive in your amazing new GX 550!

November 05, 2024

Marc Bales was great to work with, no pressure. The best experience we have ever had buying a car! More

by Equinecraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah & Jackson were great as well!
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Nov 06, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that working with Marc was such a positive experience. Providing a no-pressure, enjoyable car-buying process is always our goal, and we’re so glad we could make that happen for you. Your satisfaction means the world to us, and we look forward to serving you again in the future. Enjoy your new car, and if you ever need anything, don't hesitate to reach out!

November 01, 2024

Marc was helpful and not pushy when purchasing our brand new Lexus RX 350. Thanks so much! More

by lindsey Shrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Lindsey, Thank you for sharing your experience! We’re thrilled to hear that Marc was able to assist you in a helpful and non-pushy way during your Lexus RX 350 purchase. Providing a comfortable and enjoyable car-buying experience is always our goal, and we’re so happy we could do that for you. If you ever need anything else, don’t hesitate to reach out. Enjoy your new Lexus!

October 31, 2024

This dealership obliged every request I made and this was done entirely remotely. I would highly recommend them to anyone. More

by joel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Joel, Thank you for your amazing review! We’re so glad to hear that we could accommodate all your requests remotely and make your experience seamless. Your recommendation means the world to us, and we’re honored to have earned your trust. If there's anything more we can do for you in the future, please don't hesitate to reach out! We look forward to serving you again!

October 30, 2024

I had the privilege of buying my first Lexus at Lexus of Chattanooga. Thank you Fred Fortson for making this purchase straightforward and simple. Fred stayed in touch from the time I ordered my Lexus to the More

by tracythomas022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Tracy, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Fred, Justin, and Jackson made your first Lexus purchase a smooth and enjoyable process. It’s great to know that Fred kept you updated throughout, and we’re so glad you're loving your new Lexus GS 550 Overtrail. We truly appreciate your trust in Lexus of Chattanooga, and if you ever need anything in the future, please don’t hesitate to reach out. Enjoy every drive in your beautiful new car!

October 28, 2024

Fred Fortson at Lexus of Chattanooga was excellent, not pushy at all, but knew his stuff! Thank you so much! More

by kdrosser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience! We’re so glad to hear that Fred provided you with excellent service—knowledgeable, professional, and never pushy. We’re lucky to have him on our team, and we’re thrilled that he made your visit a positive one. If there’s anything else we can do for you, please feel free to reach out. Thank you again for choosing Lexus of Chattanooga!

October 26, 2024

World class service and experience. Outstanding operation from start to finish. Every staff member greet you and make sure you are in great hands. Facility is well laid out, easy to More

by Jennifer St. Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Jennifer, Thank you so much for your incredible review! We’re thrilled to hear that your experience with us was world-class from start to finish. Our team works hard to ensure every customer feels welcomed and well taken care of, so it means a lot to know we succeeded in making your visit seamless and enjoyable. We’re also glad you found our facility easy to navigate! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!

October 26, 2024

I just purchased my second Lexus from Lexus of Chattanooga. My sales rep, Fred Fortson made my experience smooth and enjoyable. He is very knowledgeable and goes above and beyond for his customers More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lexus of Chattanooga responded

Hi Michelle, Thank you so much for sharing your wonderful experience with us! We’re beyond thrilled to hear that Fred made your second Lexus purchase such a smooth and enjoyable one. His passion for helping our customers really does shine through, and we're so glad he could help you find the perfect 2024 Lexus RX Luxury. We’re sure you’ll continue to love every drive! Thank you again for choosing Lexus of Chattanooga. If you ever need anything or have questions, we’re here for you!

October 26, 2024

Marc is the best car salesman of all time. He made me feel like family. More

by Emmagbales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words! We’re thrilled to hear that Marc made you feel like family—that’s exactly the kind of experience we aim to provide. He truly goes above and beyond for his customers, and we’re so happy he was able to make your car-buying journey special. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here for you!

October 24, 2024

We found Mark Bales and the Chattanooga dealership provided the most effortless trade for us. Thank you Mark for being so helpful . More

by carolynm1700
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Lexus of Chattanooga responded

Thank you for your kind words! We’re delighted to hear that you had an effortless trade experience with Mark at our Chattanooga dealership. We’ll be sure to pass along your appreciation to him. If you need anything else or have any questions in the future, please feel free to reach out. We look forward to serving you again!

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