Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,097 reviews

October 03, 2023

Lexus of Chattanooga continues to provide excellent customer service and support to it’s customers. My recent issue was with the registration of my Lexus and was quickly resolved by Brandi, in the busi More

by BillyS
Recommend Dealer
Yes
Employees Worked With
Brandi
Oct 05, 2023 -

Lexus of Chattanooga responded

We are overjoyed to receive your kind words and hear about your recent positive experience with Lexus of Chattanooga! 🌟 It's truly heartwarming to know that you've been the recipient of our excellent customer service and support. We couldn't be prouder of Brandi and her dedication to resolving your registration issue promptly. Kudos to her indeed! 🎉 At Lexus of Chattanooga, we deeply appreciate our staff and their commitment to providing the best possible experience for our customers. Your appreciation means the world to us, and we are here to assist you with any future needs or questions you may have. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future. With warm regards,

October 02, 2023

Quality work done on time as promised. Additional a loaner car makes this a great customer experience. More

by Chuck Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! 🌟 We're delighted to hear that you found our service to be of high quality and that we were able to complete the work on your Lexus as promised. Your satisfaction is our top priority, and we always strive to meet and exceed your expectations. We're also pleased to know that our loaner car service added to your overall experience. Providing convenience and ensuring your mobility during your visit is important to us. At Lexus of Chattanooga, we're committed to delivering exceptional service to our customers, and your feedback encourages us to continue doing so. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again.

September 30, 2023

I am from the Nashville area and saw a vehicle I liked on the Lexus of Chattanooga website. I inquired about the vehicle, and Mr. Fred Fortson contacted me in a timely manner. He was very knowledgeable abo More

by jquarles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful experience with us, even from the Nashville area! 🌟 We're thrilled to hear about your positive interaction with Mr. Fred Fortson and your overall experience with Lexus of Chattanooga. It's fantastic to know that Mr. Fortson was able to promptly and knowledgeably address all your questions and provide you with an exceptional car-buying experience. We're proud to have him as a part of our team, and your recommendation means a lot. We are delighted that you are pleased with your vehicle purchase, and we hope it brings you joy for many miles to come. If there's anything else we can assist you with in the future, please do not hesitate to reach out. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you and your husband again if you ever need assistance or have any further questions.

September 27, 2023

Great job in getting me into the best vehicle for me, really happy. Great service and support throughout the process. More

by Fakandjk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin hendrick
Oct 05, 2023 -

Lexus of Chattanooga responded

We are thrilled to hear that we were able to get you into the best vehicle for your needs, and that you are really happy with your choice! 🌟 Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with our service and support throughout the entire process. At Lexus of Chattanooga, we are committed to providing top-notch assistance to our customers, and your feedback reinforces our mission. If you ever have more questions or need further support in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future.

September 27, 2023

Ralph Paty is a kind and helpful man! He was nothing but friendly and easy to communicate with from the get go. As an out of town customer, he made the process seamless and incredibly eas More

by kendallkjordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lexus of Chattanooga responded

Thank you for your glowing praise of Ralph Paty and our team at Lexus of Chattanooga! 🌟 We are thrilled to hear that Ralph made your car-buying experience seamless and enjoyable. Your description of him as a kind and helpful individual who felt like a friend rather than a salesman is a testament to his dedication to customer satisfaction. We're also delighted that you had positive interactions with Justin and the rest of our team. Your recommendation means the world to us, and we look forward to being your trusted choice for all your car-buying needs in the future. If you ever have more questions or require assistance, please don't hesitate to reach out. We're here to help, and we can't wait to serve you again.

September 26, 2023

Everyone was extremely friendly and helpful, from the time I pulled on the parking lot until I left. More

by jvscs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Rodick and Allie McKamey. , Alesia Durr
Oct 05, 2023 -

Lexus of Chattanooga responded

We're overjoyed to hear about your fantastic experience at Lexus of Chattanooga! 🌟 Our team takes great pride in providing a warm and welcoming atmosphere for our valued customers. From the moment you arrived in our parking lot to the time you left, we're thrilled that you felt our genuine friendliness and helpfulness. At Lexus of Chattanooga, we're dedicated to ensuring your visit is nothing short of exceptional. If you ever need any assistance or have more questions in the future, please don't hesitate to reach out. Your satisfaction is our priority! Thank you for choosing Lexus of Chattanooga for your automotive needs. We look forward to serving you again, and we truly appreciate your kind words. 😊

September 21, 2023

Jackson was wonderful. He took a great deal of time explaining all of the features of the Lexus . He was patient with me and extremely knowledgeable about the vehicle. I co More

by susie.walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson, Aaron
Sep 21, 2023 -

susie.walker responded

Jackson was wonderful. He took a great deal of time explaining all of the features of the Lexus. He was patient with me and extremely knowledgeable about the vehicle. I could not have asked for better help. Aaron was very patient with me and helpful. Thank you for Lexus of Chattanooga.

Sep 21, 2023 -

susie.walker responded

I already did 2times. look above

Sep 21, 2023 -

susie.walker responded

I did 2 times already

Sep 21, 2023 -

susie.walker responded

I have responded x2

Sep 21, 2023 -

Lexus of Chattanooga responded

Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that Jackson and Aaron provided you with exceptional service. They are truly dedicated to ensuring that our customers feel well-informed and supported throughout their journey with Lexus. It's fantastic to know that Jackson's knowledge and patience in explaining the features of the Lexus left a lasting impression on you. We believe in creating a comfortable and informative environment for our customers, and it's clear that he delivered on that promise. Aaron's patience and helpfulness are qualities we take pride in, and we're thrilled that you had such a positive interaction with him. We appreciate your kind words and your trust in Lexus of Chattanooga. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here for you every step of the way. Safe travels and enjoy your Lexus!

September 18, 2023

Larry made the process painless and smooth, he is a master salesman and is so respectful of what I desired and the price range I established. He gave me some options I hadn’t considered and it helped m More

by Deanna A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hendrick, Alesia Durr
Sep 20, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your exceptional experience with Larry, Justin, Jackson, and the entire team at Lexus of Chattanooga! 🌟 Larry's mastery in sales, respectful approach, and ability to provide valuable options are indeed what sets us apart. We're delighted that he could assist you in finding the perfect vehicle within your desired price range. Justin and Jackson's expertise in finance and technology are invaluable in ensuring a seamless and satisfying car-buying experience. Your kind words mean the world to us, and we're thrilled to have been part of your journey. If there's anything more we can do for you or if you have any questions in the future, please don't hesitate to reach out. We're here to provide the same top-notch service whenever you need us. Wishing you many joyful miles in your new Lexus!

September 14, 2023

Professionalism! That is what I found in everyone I dealt with at this dealership. The lead professional being Ralph Paty. Outstanding! More

by RI-Lighthouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson, the tech guy. Very helpful!
Sep 15, 2023 -

Lexus of Chattanooga responded

Thank you so much for your kind words and for recognizing the professionalism of our team, with a special mention to Ralph Paty. 🌟 Providing outstanding service and professionalism is at the core of what we do at Lexus of Chattanooga, and we're thrilled to hear that you found this to be the case during your visit. If you ever have more feedback to share or need any assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive needs are met with excellence. Safe travels, and thank you for choosing Lexus of Chattanooga!

September 14, 2023

Fred was able to order me the exact car I was looking for. Kept me updated and informed along the way. An all around great experience. Highly recommend. More

by kwmcbryar
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Lexus of Chattanooga responded

Thank you so much for taking the time to share your wonderful experience with Fred and our team at Lexus of Chattanooga! 🌟 We're thrilled to hear that Fred was able to order your dream car and that he kept you updated and informed throughout the process. Providing a great experience and exceeding your expectations are our top priorities, and your recommendation means the world to us. If you ever need anything in the future or have more feedback to share, please don't hesitate to reach out. We're here to ensure your automotive journey continues to be exceptional. Safe travels, and thank you for choosing Lexus of Chattanooga!

...
19
...