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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

October 20, 2023

We had the best experience buying our car here! We worked with Fred, and he was wonderful. We will definitely be back to work with Fred again! More

by KToole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin!
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Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words and for sharing your best car-buying experience with us! 😊 We're thrilled to hear that Fred made your experience wonderful. We appreciate your loyalty and look forward to working with you again in the future. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to provide top-notch service and support. Enjoy your car, and safe travels!

October 19, 2023

Marc was professional, kind, and helpful - never pushy and gave his honest opinion for our growing family. Encouraged us to test drive a GX, and so glad he did, we couldn’t be happier! More

by aanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words and for recognizing the professionalism, kindness, and helpfulness of Marc! 😊 We're thrilled to hear that he provided you with an excellent car-buying experience, offering honest advice and never being pushy. It's wonderful that you tested the GX and are now happy with your choice for your growing family. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support. Enjoy your new vehicle, and safe travels! Warm regards, The Lexus of Chattanooga Team 🚗💨

October 18, 2023

Ralph was awesome! My husband bought me the 460 as a surprise and he made it happen! I was actually speechless. He was so easy to work with and even gave us his persona More

by Teresa.hodgkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words and for recognizing the awesomeness of Ralph! 😊 We're thrilled to hear that he made your husband's surprise a reality with the Lexus 460, leaving you speechless in the best way. It's wonderful to know that Ralph was easy to work with and provided his personal information for any future assistance. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support. Enjoy your new car, and safe travels! Warm regards, The Lexus of Chattanooga Team 🚗💨

October 14, 2023

Absolute best car buying experience. Ralph Paty was an exceptional salesman to deal with. I wouldn't definitely recommend Ralph and Lexus of Chattanooga to anyone. More

by karenkidwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience with us, and for your kind words about Ralph Paty. We're thrilled to hear that he provided you with an exceptional car-buying experience. Our team at Lexus of Chattanooga is dedicated to delivering the very best service to our customers. Your recommendation is greatly appreciated, and we look forward to assisting you or anyone you refer in the future. If you ever have more feedback or questions, please feel free to reach out. Enjoy your new car, and thank you for choosing Lexus of Chattanooga!

October 12, 2023

Andrea is the nicest person you'll ever meet. I have an Infiniti and the service at their dealership left me dissatisfied. I was excited to find out from Andrea that Lexus of Chattanooga would More

by w8ontheL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Lexus of Chattanooga responded

Thank you for your kind words about Andrea and your decision to bring your Infiniti to Lexus of Chattanooga for service. We're delighted to hear that Andrea has made a positive impression on you, and we appreciate your trust in our service department. Rest assured that Andrea and the team will do their best to ensure you have a satisfying and hassle-free experience with your Infiniti. If you have any more feedback or questions in the future, please feel free to reach out. We're here to provide top-notch service for your vehicle needs.

October 11, 2023

Fred streamlines the process and makes purchasing an automobile easy. He is so kind and we enjoy working with Fred…. This is our 2nd car we have bought from Fred! More

by EHurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback about Fred and your experience with purchasing an automobile at our dealership. We're thrilled to hear that Fred has made the process easy and enjoyable for you. It's fantastic to know that this is your second car you've bought from him. Your loyalty is greatly appreciated, and we're delighted to have you as a valued customer. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

October 10, 2023

They only had one new car on the lot but my salesman, finance manager and all others were so nice and helpful I bought that car More

by jerrywcurtis54mavrick
Recommend Dealer
Yes
Employees Worked With
Dakota Rodick
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Oct 17, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your experience with us. We're pleased to hear that your interactions with our team, including your salesman and finance manager, were so nice and helpful. We believe in providing excellent customer service, even when the selection may be limited. We appreciate your trust in us and your decision to purchase the car despite the limited inventory. If you ever have more feedback or questions in the future, please feel free to reach out. We're here to assist you, and we're grateful for your support.

October 10, 2023

Nice dealership to do business with. They sell at MSRP instead of surcharge as some dealers are doing. Larry, our salesman, did an excellent job in explaining features available on RX More

by Loren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Lexus of Chattanooga responded

Thank you for your positive feedback about your experience at Lexus of Chattanooga. We're thrilled to hear that you had a great experience and appreciate our approach of selling at MSRP. Larry's excellent job in explaining features and finding the right vehicle for you is commendable. We believe in providing a seamless and pleasant car-buying experience, and it's great to know that everyone at our dealership was nice to deal with. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you for choosing Lexus of Chattanooga!

October 05, 2023

Very knowledgeable, helpful and friendly. We look forward to our future dealings with this dealership. More

by mcpattye
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found our team at Lexus of Chattanooga to be very knowledgeable, helpful, and friendly. Your positive experience is what we strive for, and we're excited to continue serving you in the future. If there's anything specific you'd like to discuss or if you have any questions down the road, please don't hesitate to reach out. We're here to assist you and look forward to your next visit!

October 05, 2023

Everyone I encounter was extremely nice and helpful. Curry, our salesman made the process quick and easy answering all my concerns and questions. More

by lowerymelanie66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curry
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Oct 05, 2023 -

Lexus of Chattanooga responded

Thank you so much for sharing your experience with us! 🌟 We're delighted to hear that you had such a positive interaction with Curry, our dedicated salesman. 😊 At Lexus of Chattanooga, our team is committed to providing exceptional service and making your car-buying journey as smooth as possible. We're thrilled to know that Curry went above and beyond to address your concerns and questions, ensuring you had a seamless experience. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 🚗💨 Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future. 🤝

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