Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,097 reviews

February 05, 2024

I met with Marc Bales on a busy Saturday. He was very professional and helped with everything I needed. The dealership is well ran and everyone there that I have worked with have all been ve More

by Brian_Miller10
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Chattanooga responded

Thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Marc Bales and the entire Lexus of Chattanooga team. We take pride in maintaining a well-run dealership and providing professional service to our valued customers. It's fantastic to know that everyone you've worked with has been very good, and we appreciate your kind words. We look forward to welcoming you to our new location! If there's anything more we can assist you with or if you have any further feedback, please don't hesitate to reach out. Safe travels, and thank you for choosing Lexus of Chattanooga!

January 31, 2024

We always trust Fred not only because of his knowledge of the Lexus product but his kindness. He goes above and beyond to help us in anyway he can without pressuring to make a deal. We wouldn’t go to any o More

by Bbarthold
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Chattanooga responded

We sincerely appreciate your trust in Fred and your kind words about your experience with him at Lexus of Chattanooga. It's heartwarming to hear that his knowledge, kindness, and dedication to customer service have made a lasting impression on you. We understand the importance of a pressure-free environment when making decisions, and we're thrilled that Fred goes above and beyond to assist you without pressuring you to make a deal. Thank you for choosing Fred as your trusted advisor, and for being a valued part of the Lexus of Chattanooga family. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Safe travels, and we look forward to serving you again!

January 30, 2024

As a first time Lexus buyer, we couldn’t have asked for a better experience. Our salesman, Mr. Fred Fortson, was very knowledgeable on the vehicles we inquired about and never once pressured us into making More

by The Tuckers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your first Lexus purchase, and congratulations on your ES-350 F-Sport! We're thrilled to hear that your experience was exceptional with Mr. Fred Fortson. Fred's knowledge, no-pressure approach, and kindness truly make a difference, and we're delighted that you felt like you were doing business with an old friend. Creating such connections with our customers is what we strive for at Lexus of Chattanooga. We appreciate your kind words, and we look forward to serving you again at the time of your next purchase. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Safe travels, and enjoy your new ES-350 F-Sport!

January 30, 2024

Salesman Marc was amazing and knowledgeable. Dealership awesome. All staff a pleasure to work with More

by Stephanie.cauthorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of Chattanooga responded

We're truly grateful for your fantastic feedback! Thank you for highlighting the amazing and knowledgeable service provided by Marc and the overall awesomeness of our dealership. At Lexus of Chattanooga, we strive to create a positive and enjoyable experience for our customers, and it's wonderful to hear that all our staff were a pleasure to work with. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Your satisfaction is our priority, and we look forward to serving you with excellence in the future. Safe travels, and thank you for choosing Lexus of Chattanooga!

January 29, 2024

This dealership has exceptional service, very friendly and works hard to find the right car. More

by Magnolia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 🌟 We're thrilled to hear that you experienced exceptional service at our dealership, and we appreciate your kind words about our friendly team. It's fantastic to know that we could work hard to find the right car for you. If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

January 29, 2024

The people at Lexus of. Chattanooga worked very hard to get the car we wanted. More

by Magnolia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Chattanooga responded

We're thrilled to hear that our team at Lexus of Chattanooga worked hard to get you the car you wanted! 🌟 Your satisfaction is our priority, and we appreciate your kind words about their efforts. If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out. Thank you for choosing Lexus of Chattanooga, and we look forward to serving you again in the future!

January 26, 2024

Loved the service! ! Marc was professional and so courteous I look forward to dealing with Lexus of Chattanooga! More

by Mmim1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Chattanooga responded

We're thrilled to hear that you loved the service at Lexus of Chattanooga! 🌟 Thank you for highlighting Marc's professionalism and courtesy – we'll be sure to share your kind words with him. We're excited about the prospect of serving you in the future and making your experience with us exceptional. If there's anything more we can do for you or if you have additional feedback to share, please don't hesitate to reach out. Safe travels, and we can't wait to welcome you back!

January 26, 2024

Maria arranged to have my remote app fixed as well as inspecting my car for a recent customer support program. She also provided a loaner car . More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Gains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Maria at Lexus of Chattanooga! 🌟 We're glad to hear that she went above and beyond to arrange the fix for your remote app, inspect your car for a recent customer support program, and provide you with a loaner car. Your satisfaction is our priority, and we appreciate your trust in our team. If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out. Safe travels, and we look forward to serving you again in the future!

January 26, 2024

Friendly support staff and helpful sales people. I will be recommending this place to folks. More

by tlrussell888
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lexus of Chattanooga responded

Thank you for your kind words and for considering recommending us! 🌟 We're delighted to hear that you experienced friendly support staff and found our sales team to be helpful at Lexus of Chattanooga. Your satisfaction and recommendation mean a lot to us. If there's anything more we can do for you or if you have additional feedback to share, please feel free to reach out. Safe travels, and we appreciate the opportunity to serve you!

January 22, 2024

Marc Bales is hands down the best in the business. He was so welcoming and his laidback approach and attitude to let me drive anything and everything the first day I drove on the lot was extremely he More

by Slp_2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Slp_2021 responded

Thank you again for the best new vehicle experience Marc

Jan 22, 2024 -

Slp_2021 responded

Lexus of Chattanooga I highly recommend.

...
12
...