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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,121 reviews

April 25, 2024

Excellent service. Great attention to quality and detail! The body shop could have turned over my vehicle, but was not satisfied with the work and reworked a portion o More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience with us! At Lexus of Chattanooga, we take great pride in providing excellent service and ensuring the highest quality standards are met. We're thrilled to hear that our body shop team went above and beyond to ensure your satisfaction by reworking a portion of the repairs until they achieved perfection. Your vehicle looking brand new is our ultimate goal, and we're delighted to have exceeded your expectations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Thank you for choosing Lexus of Chattanooga!

April 22, 2024

Excellent customer! I had a great experience with Andrea. She was very knowledgeable and personable. Definitely would recommend her and Lexus of Chattanooga. More

by kile59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with Andrea at Lexus of Chattanooga. Providing knowledgeable and personable service is what we strive for, and we're delighted that Andrea met and exceeded your expectations. Your recommendation means the world to us, and we appreciate your trust in both Andrea and our dealership. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

April 19, 2024

Super quick and easy. Prescient service. Highly recommended to anyone in the market for a car. More

by eeverst
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you had a super quick and easy experience with us at Lexus of Chattanooga. Providing efficient and prescient service is what we aim for, and we're delighted that you found it highly recommendable to others in the market for a car. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you or anyone you refer in the future!

April 19, 2024

The dealership is modern, open, appealing and welcoming. It is what a potential customer has come to expect with the Lexus brand. More

by dbroome8939
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing feedback! We're delighted to hear that our dealership's modern, open, and welcoming atmosphere met your expectations and aligned with the Lexus brand experience. Creating a comfortable and inviting environment for our customers is important to us, and we're thrilled that you found it appealing. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope to see you again soon at Lexus of Chattanooga!

April 17, 2024

Salesman Fred Fortson and Tech Guy Jackson Antinore were excellent . We enjoyed our experience very much. More

by Cheneyhome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful review! We're thrilled to hear that Fred Fortson and Jackson Antinore provided you with excellent service during your visit to Lexus of Chattanooga. Delivering exceptional experiences is our top priority, and we're delighted that you enjoyed your time with us. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

April 13, 2024

DeCoda, Ally, Justin, and Aaron made our purchase extremely easy. They all were friendly, helpful, and knowledgeable! DeCoda and Ally worked hard to find us exactly what we wanted. We would defi More

by sjhendes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeCoda Williams
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Apr 15, 2024 -

Lexus of Chattanooga responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that DeCoda, Ally, Justin, and Aaron made your purchase at Lexus of Chattanooga extremely easy and enjoyable. Providing friendly, helpful, and knowledgeable service is what we strive for, and we're delighted that they went above and beyond to ensure you found exactly what you wanted. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

April 06, 2024

Fred Fortson was very helpful the entire time. He answered all questions & follow-up with our needs! More

by tlkdawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We're thrilled to hear that Fred Fortson provided you with helpful assistance and addressed all your questions at Lexus of Chattanooga. Providing exceptional service and ensuring all your needs are met is our priority, and we're delighted that Fred went above and beyond to assist you. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help in any way we can!

April 06, 2024

Marc was very helpful and patient. I had a great experience with Marc and Lexus. I would recommend 100 times over! More

by candiceclowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaTonya White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

April 04, 2024

We always get very good service with Andrea! We have been pleased and will be back. More

by patlee1209
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mashburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Lexus of Chattanooga responded

Thank you for your continued trust in Andrea and our team at Lexus of Chattanooga! Providing excellent service is our top priority, and we're thrilled to hear that Andrea consistently meets your expectations. Your satisfaction is what drives us, and we can't wait to welcome you back for another outstanding experience in the future.

April 03, 2024

I had a wonderful experience at this Lexus dealership. Fred was upfront with us and we appreciated the transparency. He was not pushy and we didn’t have to go back and forth with numbers. He made buying a More

by LM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah in finance
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Apr 04, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We're delighted to hear that Fred provided you with upfront and transparent service, making your car-buying experience smooth and hassle-free. At Lexus of Chattanooga, we believe in providing a straightforward and enjoyable purchasing process for our customers. We appreciate your kind words and look forward to serving you again in the future.

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