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Lexus of Chattanooga

Chattanooga, TN

4.9
1,096 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,096 reviews

February 06, 2016

My 30th Bday present was a new GS350 My experience was awesome at this dealership, and i loved it. I came in the beginning of September and told Fred my bday was the 25th and I would l More

by lnreyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Lexus of Chattanooga responded

What a wonderful way to ring in your 30th birthday! We are so happy that we could help you celebrate in style here at Lexus of Chattanooga. Our team is committed to providing you an excellent experience that is fun and exciting from start to finish. Fred is a great teammate, always willing to put your needs first to make things happen. We hope that you are still enjoying your Lexus, and look forward to taking care of you and your vehicle for years to come! Congratulations again!

February 04, 2016

Great car buying experience! Larry, my salesman, was well informed and knowledgeable about my used Lexus. I would most definitely recommend. I will be sending several friends and More

by Rebecca823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business Manager, to review loan paperwork...forgot her name, but great!, Jennifer Ramsey
Feb 05, 2016 -

Lexus of Chattanooga responded

Rebecca, we are so happy that you enjoyed working with Larry to purchase your new Lexus! We love helping our customers find exactly what they are looking for at the right price. Our team looks forward to seeing you and your friends and family here soon!

January 21, 2016

Pursuit of Perfection Achieved!!! If you are looking for a new Lexus Alfred Odister is your man! He is absolutely amazing at his job and found the perfect car for me! He is very profes More

by Rachel-RX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Ramsey, Alfred Odister, Jennifer Ramsey
Jan 29, 2016 -

Lexus of Chattanooga responded

Rachel, thank you for taking the time to share your recent visit with us! We are excited to hear that you had a great and fun experience working with Alfred to find your new vehicle, for he is a great part of our team that we enjoy having. We will be sure to share your kindness with Alfred. Congratulations on your new ride!

January 12, 2016

A very pleasant experience. This was my first Lexus so I had many questions concerning the features of the car and the warranty. I found the sales staff and their finance person More

by michael6609
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
Jan 20, 2016 -

Lexus of Chattanooga responded

Thank you, Michael, for letting us know how you enjoyed your first Lexus purchase! Our team knows how daunting buying a new vehicle can be, especially when it is from an OEM that you may not be as familiar with. Chandler is a great teammate, always willing to take the time to make sure you understand everything you need to know about your vehicle. Congratulations on your new ride, and we hope to see you back in at the dealership again down the road!

December 31, 2015

ABSOLUTELY PERFECT because of Jim Taylor! This is my 3rd Lexus RX 350 since 2009. The previous two RX 350's were purchased elsewhere. This was the first time I purchased at Lexus of Chattan More

by LOVE my LEXUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Taylor
Jan 04, 2016 -

Lexus of Chattanooga responded

Thank you so much for sharing your story with us! We love hearing of our success stories with our great customers, like you. Jim is a great part of our organization, always working hard to provide the necessary tools for you to make the best decision so that you'll take home a car you love. Our team understands how stressful buying a car can be, so we make sure that we provide a friendly atmosphere that alleviates a lot of that burden. We hope that you love your new RX, and can't wait to work with you again in the future!

December 18, 2015

Good, Honest, people straight forward,good pricing Good, Honest, people straight forward, and great pricing. Fred , Jennifer and Nick were great to work with. The RC350 replaced an Infiniti G37S and we More

by KelleyJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer and Nick....great as well, Jennifer Ramsey
Dec 21, 2015 -

Lexus of Chattanooga responded

Kelly, thank you for sharing your feedback with us! We love knowing that we are meeting the expectations of our customers, and hope to continue to have the opportunity to work with you again soon. Fred, Jennifer, and Nick enjoyed helping get you into your new RC350, and will appreciate your complements. Congratulations on your new ride, and we look forward to seeing you next time!

November 23, 2015

My experience with this dealership was wonderfu. I was greeted with respect upon entrance to the dealership. The salesman, Fred Fortson, was very knowledgeable about every vehicle I asked about. He More

by carolynd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Fortson and Phillip Foster, Philip Foster
Nov 24, 2015 -

Lexus of Chattanooga responded

We are so happy to hear that you enjoyed your experience finding your perfect new vehicle, Carolyn! Our sales department understand our products, and is willing to share that knowledge with you so you can make a well-informed decision about what you choose to drive home. Fred is a great asset to our team, continuing to demonstrate what true commitment to excellence means for our great customers, like you. We appreciate that you choose us over various other dealerships in the area to find the right fit for you, and we look forward to continuing to show you how much you mean to us on future visits. Congratulations on your new ride!

October 01, 2015

First Car Buying Experience I had a wonderful experience with Lexus of Chattanooga. Fred Fortson was very accommodating and made my first car buying experience a pleasant and smo More

by ejhamblen42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
August 11, 2015

First Lexus Purchase Purchased first new Lexus last week at Lexus of Chattanooga. RX 350 handles well, quiet, solid ride with all the amenities that you would expect in l More

by Laura15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
July 08, 2015

Service department is rip-off My wife went to Lexus of Chattanooga dealership with her ’02 Lexus for a routine service that usually costs just under a $100. The service manager quo More

by Tennbob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager as of 7/8/15
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