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Lexus of Chattanooga

Chattanooga, TN

4.9
1,096 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,096 reviews

July 13, 2016

beyond the call of service . I was very happy with car buying experience .fred fortson was my salesman , he personalized me with all the features/ controls on my new car on delive More

by jimhen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dethr yoder was very good/excellent work./great job.
Jul 14, 2016 -

Lexus of Chattanooga responded

We are so happy to hear that you are happy, Jim! Our team enjoys working with our great customers to find them a vehicle that they will love for years to come. We understand the car buying process can seem stressful, which is why Fred goes out of his way to ensure that you are always properly taken care of from start to finish. We hope that you love your new car and come back to see us again soon. Congratulations!

July 08, 2016

Honest & helpful salesmen here! Fred is great at getting you the perfect car for your need! He helped me make the best choice for our 16 yr old & we couldn't be more happy with our c More

by Sweet16 car gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon, Sharon Banks
Jul 11, 2016 -

Lexus of Chattanooga responded

We were more than happy to help you get your daughter into her used Lexus! Fred is a great asset to our team, and loves helping our customers have the best experience possible when visiting our dealership. From everyone here at Lexus of Chattanooga, congratulations on the new set of wheels!

July 06, 2016

Great Service We have a top notch dealership and salesmen in Chattanooga! We don't have to go to Atlanta to get a great deal. We have two Lexus cars and I love th More

by Ashpooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder
Jul 07, 2016 -

Lexus of Chattanooga responded

We are glad that you can count on your local Lexus dealership to take care of you and your vehicles! It is our top priority to ensure we are offering you a quality experience each time you stop in to see us. We hope you are still loving your cars, and look forward to being there for you in future visits!

July 02, 2016

Great service! This is our first Lexus and the experience so far has been great. Fred Fortson was our salesman and he took the time to make sure we were satisfied w More

by SLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Lexus of Chattanooga responded

We are so glad that you can trust Fred to help you learn the ins and outs of your new Lexus! Our team is lucky to have him, for he always is willing to go above and beyond to create a comfortable, friendly environment for you to make a well-informed decision. Congratulations, and we hope you enjoy your first Lexus! Please let us know if there is anything we can do to further assist you!

July 01, 2016

The best service I have ever seen I have owned 7 Lexus and this one is my 8th. I bought it online and met Fred Fortson on the phone and by facetime/ iphone. What a guy! He went out More

by warrenweitzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Banks
Jul 06, 2016 -

Lexus of Chattanooga responded

Thank you so much, Warren, for sharing your feedback with our team! We understand that you want a car you can love for years to come, which is why we are willing to help ensure you get exactly what you are looking for. Fred is a great asset to our team, and was happy to help you out. We hope that you enjoy your new set of wheels, and look forward to the opportunity to serve you for your future automotive needs. Congratulations!

June 29, 2016

AMAZING AMAZING AMAZING Best customer service. Best experience I've ever had buying a car. I would recommend this dealership to anyone and because of the amazing customer ser More

by Sherri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

Lexus of Chattanooga responded

Thanks for the great review and your business, Sherri! We are so happy that you enjoyed working with our team, and that we could help you get into exactly what you were looking for. Anytime that you have automotive needs, please don't hesitate to reach out to us. Congratulations on your new set of wheels!

June 29, 2016

Larry Holder was incredible!!!!!! I had been looking for a 2013-2014 Lexus RX350 for six straight days on the internet, and had dealings with dealers in Smyrna Georgia, Knoxville, TN, More

by Ashley Fletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Simmons
Jul 01, 2016 -

Lexus of Chattanooga responded

Ashley, we are so glad that we were able to get you into exactly what you were looking for! We understand how painstaking searching for a specific vehicle can be, which is why we have such great people like Larry and Nick to help you through the process. We are so sad that you have to be without your vehicle for a couple of weeks, and hope you will be reunited with your car soon. The Lexus of Chattanooga body shop would be happy to handle the repairs on your vehicle if you would like us to take care of that work for you. Thank you so much for your business, and congratulations on your new Lexus!

June 13, 2016

The best car purchasing experience of my life. Sharon and Fred made us feel very relaxed. We laughed the entire sales process. Fred took time to familiarize us with the vehicles technology. Prof More

by Dougcar
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Banks and Greg Patterson, Sharon Banks
Jun 14, 2016 -

Lexus of Chattanooga responded

Welcome to the Capital Toyota family! We are happy to know that you had a great time working with Fred, for he truly believes that buying a car should be fun and exciting. We hope that you will be back in to see us again soon and enjoy your new set of wheels!

June 09, 2016

Great experience . Quick transaction. Would definitely recommend this dealer to any family or friends. Sharon and Reginald were great to work with..... Keep up the More

by Jared Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Elder, Sharon Banks
Jun 10, 2016 -

Lexus of Chattanooga responded

Thanks, Jared, for sharing your great feedback with us! We are thrilled that you could trust Sharon and Reginald to help you into your new car. We appreciate your business, and look forward to seeing you for your future automotive needs!

June 04, 2016

Great People! Great Price! Great Service! I contacted Sharon Banks via the internet, and she and Marcus, the finance manager, had a great final deal done and accurately documented for my revie More

by H.B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus, the finance manager, Sharon Banks
Jun 06, 2016 -

Lexus of Chattanooga responded

Thank you so much for the positive feedback! We are happy that you were able to trust Sharon, Marcus, and Larry throughout your purchase even from miles away. Our team knows the stress involved in purchasing a new vehicle, which is why we make your experience as simple and fun as possible. We hope that you are loving your new car, and cannot wait to see you again down the road!

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