Lexus of Chattanooga

Good customer relations Fred Fortson is a professional in every way. He help with the selection process and worked with me to get the deal closed. I came back to this deale Fred Fortson is a professional in every way. He help with the selection process and worked with me to get the deal closed. I came back to this dealership because of the way that I have been taken care of in the past. Jeff Chamberlain in the service department has been great to work with on the service of my previous car. More

Superior Customer Care From the time I walked in the showroom it was all about me, the customer. The car selection, the infamous paperwork, attention to detail, courtesy - From the time I walked in the showroom it was all about me, the customer. The car selection, the infamous paperwork, attention to detail, courtesy - all the processes were of the highest caliber. And, the "deal" - the best anywhere. I've purchased approximately 8 Lexus vehicles over the years from another dealer in a larger city. Lexus of Chattanooga, a locally owned dealership, gave me a far superior offer. I highly recommend them and my sales consultant, Fred Fortson. More

They made buying a car fun! Very detailed and helpful. Like the team approach. I also dropped by just after I bought my Lexus IS 200t with some documents, ended up spending more Very detailed and helpful. Like the team approach. I also dropped by just after I bought my Lexus IS 200t with some documents, ended up spending more time with them learning all the fun features of my car - great experience, great car. I can tell they are there for me anytime I have questions. You can really tell they realize the real sale starts AFTER the sale. Nick, Russ, Marcus and Philip are tops! More

Excellent service and staff Lexus of Chattanooga provides all of the service for my vehicle. Every member of the service, management, and support staff that I have interacted wit Lexus of Chattanooga provides all of the service for my vehicle. Every member of the service, management, and support staff that I have interacted with have always been professional, courteous, knowledgeable, and committed to making sure I am satisfied with the outcome of the reason for my visit. My particular service advisor, Clint Sloan, is excellent at explaining exactly what the needs of my vehicle are and scheduling a service time that works around my schedule. Each time I arrive, I am greeted in a genuinely friendly manner and am taken care of expeditiously. I highly recommend this dealership for any of your Lexus needs. More

Best car buying experience ever. After a lackluster experience at one of our local Lexus dealers, we turned to the internet and found the model and color combination we desired at Lex After a lackluster experience at one of our local Lexus dealers, we turned to the internet and found the model and color combination we desired at Lexus of Chattanooga. So we made the 130 mile drive from Nashville to Chattanooga. Best decision ever! We were extremely fortunate to have Mr. Fred Fortson as our sales adviser. His knowledge of the brand he sells, his patience with our never ending questions and his professionalism are outstanding. From the extensive test drive to the "money talk", we never felt rushed nor pressured. This is how an automobile purchase should be! It seemed the willingness to accommodate carried over into the F & I Office with Marcus Jones as well. We arrived in Chattanooga with zero expectations and left with a beautiful 2016 GX460. We will be back! If you are in the market for a Lexus or any other car and you do not call Fred Fortson, first, you have done yourself a disservice! More

I love my new Lexus 350 Fred Fortson went the extra mile to get us the vehicle that we wanted quickly. Fred streamlined the buying experience so that we could begin enjoying Fred Fortson went the extra mile to get us the vehicle that we wanted quickly. Fred streamlined the buying experience so that we could begin enjoying our new car. We recommend Fred and Lexus of Chattanooga. More

Loving my Lexus My husband and I visited Lexus of Chattanooga on a whim,as I was unsatisfied with my current vehicle. We were promptly greeted by Fred Fortson. Unlike My husband and I visited Lexus of Chattanooga on a whim,as I was unsatisfied with my current vehicle. We were promptly greeted by Fred Fortson. Unlike other car dealerships, we never felt pressured nor did we have to test drive the car with a sale person accompanying us. Fred Fortson suggested a vehicle for me that I absolutely fell in love with. He was not only knowledgeable but fun and cheerful as well. The entire experience was a pleasant one. We will definitely suggest Fred Fortson and Lexus of Chattanooga to anyone we know looking for a vehicle. More

Lexus of Chatanooga I dealt with numerous auto sales people during a 2-month search, and found Lexus Chatanooga employees to be among the nicest, most responsive and most I dealt with numerous auto sales people during a 2-month search, and found Lexus Chatanooga employees to be among the nicest, most responsive and most professional salespeople I've encountered in any field. More

beyond the call of service . I was very happy with car buying experience .fred fortson was my salesman , he personalized me with all the features/ controls on my new car on delive I was very happy with car buying experience .fred fortson was my salesman , he personalized me with all the features/ controls on my new car on delivery ,he took the time to get every thing done.he went beyond the call of service.AAA customer service. thank you./excellent team leader. More

Honest & helpful salesmen here! Fred is great at getting you the perfect car for your need! He helped me make the best choice for our 16 yr old & we couldn't be more happy with our c Fred is great at getting you the perfect car for your need! He helped me make the best choice for our 16 yr old & we couldn't be more happy with our choice!! Great deal also...shiny used Lexus made our 16 yr old cry she was so happy! More