Lexus of Chattanooga

Outstanding Dealership and Staff It was a pleasure purchasing a certified pre-owned RX-350 from Lexus of Chattanooga. The sales and technical staff personnel were exceptional and hig It was a pleasure purchasing a certified pre-owned RX-350 from Lexus of Chattanooga. The sales and technical staff personnel were exceptional and highly professional. More

Amazing car buying experience Our sales man Tim was an absolute pleasure to deal with. He did an excellent job of showing us each of the models of cars and helping us to decide whi Our sales man Tim was an absolute pleasure to deal with. He did an excellent job of showing us each of the models of cars and helping us to decide which models to test drive. He was never pushy and over the entire course of the week from when we ordered the car until we drove it off the lot he was so helpful and thoughtful. The car was a birthday present and he had the car in the downstairs showroom with a big red bow for me when we arrived to pick it up! What a wonderful surprise- I almost cried I was so happy! Mark in finance was also a pleasure to deal with and extremely helpful in finding us the best loan and what options were best for us. I have never had such a great experience buying a car and I actually will look forward to bringing the car in for service to this dealership. I will definitely recommend this dealership and buy my next Lexus here as well. More

An enjoyable experience bc of Working with sales rep Elle Langston was so refreshing. Car buying didn't seem like chore bc she has such a wonderful personality and was so eager to Working with sales rep Elle Langston was so refreshing. Car buying didn't seem like chore bc she has such a wonderful personality and was so eager to please. She worked hard to get me the best price she possibly could. So if your looking for a sales rep that loves what she does and isn't harassing or arrogant, I completely recommend Elle! I'll definitely buy from her again in the near future. More

The staff went above and beyond I saw a car online and it fit my criterion. Called the dealership and received prompt answers. Decided to go down at 4:45pm. The sales manager had som I saw a car online and it fit my criterion. Called the dealership and received prompt answers. Decided to go down at 4:45pm. The sales manager had someone waiting for me and promised to take care of me. They were kind and upfront. They stayed with me and got the deal done and processed late! Their service is very good and the kindness and friendly approach is real. More

Quality is not only a word, it's this place! If you are looking for a great place to buy a Lexus, without being pushed, this is it. Very nice place & People. 😊 Thank you all! If you are looking for a great place to buy a Lexus, without being pushed, this is it. Very nice place & People. 😊 Thank you all! More

Purchase of new RX 350 was most pleasant and friendly ever Over the past few weeks I have worked with Todd Litwin and Larry Holder to purchase 2 new vehicles for my family. Todd and Larry were straight forwar Over the past few weeks I have worked with Todd Litwin and Larry Holder to purchase 2 new vehicles for my family. Todd and Larry were straight forward and sincere about every aspect of the 2 transactions. They gave me new pricing (and trade purchase pricing) that was fiercely competitive with offers from other cities, and they went to great effort to locate the exact colors and options that we desired. Every person at the dealership made us feel like we were the only customer in the store. Because we are previous customers, we know we will receive equally excellent treatment and courtesy from the service team. This is as good as it gets! More

Friendly and Respectful Fred was very patient and helpful. At no point did I feel rushed or coerced. Buying a car is not a process I enjoy, but Lexus of Chattanooga made it p Fred was very patient and helpful. At no point did I feel rushed or coerced. Buying a car is not a process I enjoy, but Lexus of Chattanooga made it pretty easy with clear communication and smooth processing. More

eichie02@aol.com had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. More

Wonderful customer service Fred Fortson went above and beyond what we would have ever expected. He made sure we were happy and had the best deal possible. After we thought we t Fred Fortson went above and beyond what we would have ever expected. He made sure we were happy and had the best deal possible. After we thought we thought we couldn't reach a deal, Fred continued working until we got the deal completed. More

Excellent experience in purchasing our Lexus Bender Riggs was most helpful and made sure we got a good deal on our Lexus. He was very professional and assured us of the quality and safety of our Bender Riggs was most helpful and made sure we got a good deal on our Lexus. He was very professional and assured us of the quality and safety of our Lexus More