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Lexus of Chattanooga

Chattanooga, TN

4.9
1,152 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,152 reviews

May 19, 2018

The best new car purchase ever. Ralph was the most informed sales we have ever had the pleasure of dealing with. Considered all of our needs and wants. Once again Thanks Ralph More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cate
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Lexus of Chattanooga responded

Thank you for the feedback, Brenda! Ralph and the rest of the team are happy we got to do business with you. Visit us again soon and drive safe!

May 14, 2018

Great experience! So thankful to Mr McKamey, Ed, and Fred for making my buying experience at Lexus of Chattanooga so good! Based on my experience, I can say with certai More

by Lexus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob McKamey, Ed Emerson
May 16, 2018 -

Lexus of Chattanooga responded

Thank you for leaving a 5 star review and thank you for your kind words about Ed, Fred, and Bob! We pride ourselves on our customer service and are delighted to hear you were completely satisfied! Thank you for your business, and we look forward to working with you again in the future!

May 11, 2018

Wonderful Experience This is the third car I have purchased from this dealership. I always enjoy doing business with them! Fred goes above and beyond! Thank you! More

by Crick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018 -

Lexus of Chattanooga responded

Thanks for the excellent 5-star rating and for your continued loyalty with us! Fred is a great asset to our team and was more than happy to go above and beyond! We look forward to seeing you in the future!

May 06, 2018

Purchase of new car We ordered another new car from Lexus of Chattanooga. Like all the other ones before the experience was awesome. We told Ralph what we were looking fo More

by Pmg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Lexus of Chattanooga responded

You're welcome, it's wonderful to hear that Ralph, Ed and the team were able to help you into your new vehicle! We hope that you're enjoying your new vehicle, thank you for letting us help! When you're ready for service, feel free to contact us!

April 25, 2018

Super Experience Very professional and try hard for our business. So caring! Was almost an impossible situation that he worked out with flying colors! Very responsi More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Lexus of Chattanooga responded

We really appreciate you taking the time to leave a review, Regina! We're happy to hear Fred was able to come through for you. Thank you so much for choosing Lexus of Chattanooga!

April 22, 2018

New Car Purchase Fred was Fantastic! We Love our new Lexus SUV . Thanks for all the great personal service! This is our second time purchasing a Lexus from you and you More

by KimJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Lexus of Chattanooga responded

That's great to know, Kim! We're thrilled to hear you're loving your new SUV and that Fred was such a big help with your second purchase from us. We truly appreciate your feedback and your loyalty!

April 21, 2018

I Had A Great Experience ,With Great Customer Service Mr Fred Forston ,went way above and beyond to get me into the right vehicle of my choice ,he was so professional and helpful ,I had the best experi More

by Crystal Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Lexus of Chattanooga responded

Thanks so much for the nice review, Crystal! We're glad to hear Fred was so helpful in helping you get the perfect vehicle for you!

April 20, 2018

Wonderful experience. Fred was patient and kind. Great produ I had a short window of time to replace my car which was a total loss in wreck. Fred helped me find the right car. Safety was critically important to More

by Annie977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Lexus of Chattanooga responded

We're very happy to hear it, Annie! It's great to know Fred was such a big help in finding the right vehicle for you. Thank you so much for your business and review!

April 15, 2018

Love dealing with this dealership!!!! Fred really cares about his customers. He really tries to get you the best deal. I had a wonderful experience with the cars I have purchased. I hig More

by Pittcj17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Lexus of Chattanooga responded

Thank you very much for the review! We're glad to hear you had such an enjoyable experience working with Fred - we'll be sure to let him know!

April 08, 2018

Great experience at LEXUS of Chattanooga with Fred Fortson! Traded my 2012 RX350 for a 2017 RX. No surprises; everyone was efficient and friendly, and the trade was fair and the transaction time was very fast. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Lexus of Chattanooga responded

It's great news that our team was quick, efficient and friendly, Sandy! We appreciate being able to do business with you, congratulations on your new RX! Thank you so much for visiting us, we would be happy to help you again when you're ready for service!

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