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Lexus of Chattanooga
Chattanooga, TN
1,121 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,121 reviews
June 15, 2024
Marc was great to work with, and always available if I had any questions. He made sure I received the exact RX350 Hybrid that I wanted. I would highly recommend Marc to any of my friends. had any questions. He made sure I received the exact RX350 Hybrid that I wanted. I would highly recommend Marc to any of my friends. More
by sford815
June 15, 2024
The ability to get started online and have a contact person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effort person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effortless on my part. I do like seamlessness in procedures in my profession and the staff at Lexus of Chattanooga def work together to also create same atmosphere. Marc, Justin & Allie were integral in the purchase of my 1st vehicle purchase in 12 yrs. I do prefer quality and I am certain that is exactly what I will get from my NX.. More
by Kids9596
Employees Worked With
June 08, 2024
Just purchased a Lexus TX350 from Lexus of Chattanooga. The entire process was a good experience. My salesperson was Ralph Paty and he was professional and thorough. I highly recommend them and will use The entire process was a good experience. My salesperson was Ralph Paty and he was professional and thorough. I highly recommend them and will use them again. More
by thgowens
Employees Worked With
May 22, 2024
This was my second purchase from LOC (Lexus of Chattanooga) and Marc Bales. Marc always makes the process so easy. LOC has the best customer service and will help you hand in foot to make sure you Chattanooga) and Marc Bales. Marc always makes the process so easy. LOC has the best customer service and will help you hand in foot to make sure you get what you need/want! The absolute best dealership around! More
by Hheather1020
May 17, 2024
Picked up my new car on May 16 and could not have been more pleased with this professional staff and experience. Michael Platt and Justin Hendrick are top notch and proof that car buying can be done easi more pleased with this professional staff and experience. Michael Platt and Justin Hendrick are top notch and proof that car buying can be done easily and professionally. I don't live in Chattanooga but this Lexus dealership will be my go to from now on. More
by HSVLexus
May 04, 2024
This place is top notch! Wade, Decoda, Justin and the Tech guy were all super helpful! Wade and Decoda were with us every step of the way to find us the perfect car. We wish Wade, Decoda, Justin and the Tech guy were all super helpful! Wade and Decoda were with us every step of the way to find us the perfect car. We wish we were half as smart as the tech guy and Justin was super helpful and kept us laughing the whole time. We highly recommend this dealership and we will definitely be back in the future! -Tyler and Eric Stephenson More
by ericbbq1
Employees Worked With
Other Employees :
DeCoda Williams
May 02, 2024
Very professional and up to date/easy purchasing experience. There was not a lot of GX inventory here in Knoxville, but Ralph kept me when any hit the lot at Lexus Of Chattanooga. Ralph is an amazin experience. There was not a lot of GX inventory here in Knoxville, but Ralph kept me when any hit the lot at Lexus Of Chattanooga. Ralph is an amazing salesman, very knowledgeable about the business, and works to find you exactly what you’re looking for. I highly recommend Ralph. More
by Charlie Rathbun
April 29, 2024
The process was quick and pleasant. I appreciate the friendliness and precision of the employees. The new store is really nice. I appreciate the friendliness and precision of the employees. The new store is really nice. More
by Sam4
April 29, 2024
Marc Bales is a valuable asset to the Lexus team. He has great communication skills with his customers and strives hard to ensure you get exactly what you want and at a fair price. He has great communication skills with his customers and strives hard to ensure you get exactly what you want and at a fair price. More
by Penney354
Employees Worked With
Other Employees :
Alex Bales
April 27, 2024
Fred was great to deal with, fair and honest. Everything was easy to understand. Returning to Lexus of Chattanooga was an easy choice after my experience with the service department. Five stars d Everything was easy to understand. Returning to Lexus of Chattanooga was an easy choice after my experience with the service department. Five stars do not seem like enough. Highly recommended! More
by dkolesa1
