Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Chattanooga
Chattanooga, TN
1,105 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,105 reviews
January 01, 2025
I recently bought a 2022 used Lexus from Lexus of Chattanooga. Fred Fortsen was the salesman assisting us. He was without a doubt the most knowledgeable, pleasant, and helpful salesman I’ve ever h Chattanooga. Fred Fortsen was the salesman assisting us. He was without a doubt the most knowledgeable, pleasant, and helpful salesman I’ve ever had. His easy going thoughtful personality was exactly what I wished for. But his 20 yr military service and 10 yrs in car sales make him so great at his job. Thank you Fred Forten, for helping me!! I love my car and you made the transaction perfect for a grandma!! Great job!!! More
by bdyda
Employees Worked With
December 25, 2024
Fred and the Chattanooga dealership offered a first rate experience. I would recommend them to anyone :) experience. I would recommend them to anyone :) More
by Mbmccarty
Employees Worked With
December 20, 2024
Wade and Justin made the process seamless. Wade followed up with me consistently until my car arrived on the lot. I would recommend anyone using them! Wade followed up with me consistently until my car arrived on the lot. I would recommend anyone using them! More
by DavisB
December 18, 2024
Great customer service. Listened & followed up. Delivered what I requested! Thank you Fred, I will definitely recommend you to friends and family. Listened & followed up. Delivered what I requested! Thank you Fred, I will definitely recommend you to friends and family. More
by Feedavis1
December 16, 2024
I had a fantastic experience working with Lexus of Chattanooga and particularly Fred Fortson. We are located in Memphis and Fred and Fred guided the transaction for us from initial call to closing. He Chattanooga and particularly Fred Fortson. We are located in Memphis and Fred and Fred guided the transaction for us from initial call to closing. He was extremely knowledgeable and professional. He even came and picked me up from the airport to bring me to the dealership. If you are looking for a fantastic experience buying a car, Fred and Lexus of Chattanooga I are the team. More
by Byronfjr
December 10, 2024
I want to first say, I despise car shopping. It’s not a fun experience. But Lexus of Chattanooga changed that for me. They were very helpful, not pushy at all, and helped me get the “mom car” I’ It’s not a fun experience. But Lexus of Chattanooga changed that for me. They were very helpful, not pushy at all, and helped me get the “mom car” I’d been looking for. I worked with Marc Bales, and he was unlike any salesman I’ve ever worked with. He was able to find a very specific color and trim level that no one else was able to secure. Even with the recall hiccup causing my car to be almost 5 months delayed, they made sure everything else was perfect. Even handled some of the issues that came up before picking it up. I would highly recommend them! More
by LexusTX
December 08, 2024
Mr Fortson provided us with outstanding customer service during our sales process. We are very pleased and satisfied with our Lexus purchase. during our sales process. We are very pleased and satisfied with our Lexus purchase. More
by Happy GX 460 Owner
Employees Worked With
November 28, 2024
Very customer friendly and professional staff. I drove 150 miles to visit this dealership. This is my second purchase from them. I drove 150 miles to visit this dealership. This is my second purchase from them. More
by jatchley08
November 21, 2024
Marc was great to deal with. The check out process was much improved since the last time I dealt with you. Thanks to all. The check out process was much improved since the last time I dealt with you. Thanks to all. More
by Clemenb
November 12, 2024
Marc Bales is a true professional. He was very knowledgeable and helpful. Marc made the whole car buying processes easy. He was very knowledgeable and helpful. Marc made the whole car buying processes easy. More
by Dana N.
