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Lexus of Brookfield

Brookfield, WI

4.9
3,341 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,341 reviews

March 03, 2023

Al made the sales process super easy; i enjoyed the working with him purchasing the UX. More

by slaterc20
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Brookfield so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

March 03, 2023

Nice salesman greets service I recommend to go there Zinda is good person we enjoy More

by Westkmart
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Mar 06, 2023 -

Westkmart responded

I truely enjoyed the customer service Alan Zinda provided, He definitely went above and beyond. He made sure we were happy and satisfied with the purchase. He took his time to explain and make sure we understood all ins and outs of the new car. I will definitely recommend Brookfield lexus dealership and you must buy a car from Alan Zinda. ***** - Anela A.

March 03, 2023

Unsatisfactory Dealership The sales people were Sammy and Bob Hill who both did an average to below average job. We had ordered the car long back, We were called in once, sat there for three hours and w More

by Unsatisfactory Dealership
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Aly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (262) 797-2000 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction

March 03, 2023

The absolute best dealership in Wisconsin! They set the standard for customer service. This is the only place I will ever buy a car. More

by Jordan P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bell, Alex Bolotin, Michael Wandrey, Steve The Greek Haidman, John Schloegl
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us, Jordan! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 03, 2023

Joe Palmisano(Owner) and Bob Hill are people with integrity and who do what they say. Bought multiple vehicles thru this dealership in Wisconsin and out of Wisconsin for family members and nothing bu More

by mc5318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Brookfield. We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2023

Bob Hill was great to work with very attentive very professional highly recommended thanks Bob for all your hard work car was just as you describe love it as I said thank you very much More

by Jeff B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear our Staff Bob took such great care of you, Jeff! We hope we can continue to be of service to you down the road!

March 03, 2023

The staff and Bob hill my salesman, Were all very helpful in helping me make my selection More

by Danulsun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 02, 2023

Joe the GM is A+ all the way! Sam who helped with the paperwork and Chris in financing, in addition to Steve the Greek are equally fantastic! If you want a Lexus, this is the ON More

by gdimit72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman
Mar 05, 2023 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 02, 2023

Steve “The Greek” was excellent. Very friendly and pleasant to deal with. Great guy who should be in front of customers. Nice work! More

by gdimit72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve The Greek Haidman
Mar 05, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 02, 2023

Easiest vehicle purchase we’ve ever made. Fair value in trade, fair price on vehicle, no “market value” adjustments. Isaac was top notch. Would recommend him anytime ! More

by Mwrenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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