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Lexus of Brookfield

Brookfield, WI

4.9
3,340 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,340 reviews

March 31, 2023

I expressed interest in buying a new car and Isaac was extremely helpful in finding out my trade in value and providing me with a list of vehicles in my budget. Highly recommend working with Isaac! More

by Hannah
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Lexus of Brookfield responded

Hi Hannah, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2023

Great service, friendly advisors, and a gorgeous waiting room with private offices and all sorts of snacks and different beverage options for free More

by sil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Apr 03, 2023 -

Lexus of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

March 31, 2023

great customer service from front reception desk, Isaac and Elisha--they are all quite skilled at ensuring an excellent customer experience More

by Mperry4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nice ladies at the register/front reception desk, Elisha Springsteen
Apr 03, 2023 -

Lexus of Brookfield responded

Hi, we're happy to hear you had such a positive experience with our team! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 29, 2023

Walked in and multiple people checked in on us yet allowed us freedom to shop at our leisure. Sales associate able to provide info regarding availability without upselling. Friendly, family like envir More

by JLB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 29, 2023

Steve was a pleasure to work with, made the process easy and was straight forward with everything involving my purchase. Very friendly staff and a good experience overall. Would recommend purchasing a car f More

by truurobkat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Hernandez, Steve The Greek Haidman
Apr 01, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 29, 2023

Manager Kevin Bell and Renee Schmid make a dynamic duo which made my visit awesome! Kevin’s vehicle demonstration exceeded our expectations and Renee’s positive attitude and caring demeanor sealed the dea More

by Mrstracyjones0926
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bell, Renee Schmid
Apr 01, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 28, 2023

Bob is an excellent salesman, very friendly and knowledgeable. If you want to a buy a Lexus, he's your man. Highly recommend! More

by Jon Carlin
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Lexus of Brookfield responded

Jon, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2023

Steve was excellent to work with during the car buying process. He was kind, professional, and responsive as I made a purchase decision. Chris was a pro in helping me with financing and getting me all the More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve The Greek Haidman
Mar 30, 2023 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us, Tom! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 27, 2023

Bob Hill was very helpful in finalizing all the details on the purchase of our used car. More

by judyaholland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Trad
Mar 30, 2023 -

Lexus of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2023

My experience was great. Everyone was nice and welcoming. Staff was nice and offered snacks and beverages. More

by Mbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Verbie Swanigan, Jordan Hankins, John Schloegl
Mar 30, 2023 -

Lexus of Brookfield responded

Thank you for taking the time to share your positive experience. I am grateful for your business and look forward to servicing you in the near future,

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