Lexus of Brookfield

Technology Delivery Specialist After 6 weeks with my new Lexus RX 350, I definitely needed a refresher course and further help with all of the new technology in my car. Technology After 6 weeks with my new Lexus RX 350, I definitely needed a refresher course and further help with all of the new technology in my car. Technology delivery specialist Wade Schumacher was the perfect candidate to take on this task! He quickly connected my new phone to the Blue Tooth feature, and figured out the solution to an unusually low ring volume on incoming and outgoing calls that could not be solved by just manually turning up the volume. He patiently retaught me the process for adding radio stations to my preset station list. He taught me some neat hands free Siri tricks adding voice commands via the telephone off hook icon to my "reminders and notes" iPhone icons. Wade had other little tips during our session that will prove to be very helpful in making the most of my new Lexus technology. Wade is an invaluable resource to the Brookfield Lexus Dealership and all of it's customers! He was a pleasure to deal with. More

Meeting with wade My meeting with wade he’s so very helpful and very friendly person was always with a smile on his face and he’s been helping me out to learn my new Le My meeting with wade he’s so very helpful and very friendly person was always with a smile on his face and he’s been helping me out to learn my new Lexus in NX so I am all still got a lot to learn so he probably See me Some more until I learn a little more about my new car More

Lexus technology guy Loved the training of the Lexus technology given by Wade Schumacher. He is very thorough & takes time to explain & not hurrying me up. He also encoura Loved the training of the Lexus technology given by Wade Schumacher. He is very thorough & takes time to explain & not hurrying me up. He also encouraged me to come back for more training. I am really enjoying the technology. Thanks to Wade. More

Best Experience we ever received in a new car purchase Treated with respect from everyone we talked to at the dealership. Just a very relaxing feeling through the entire process. Drove 50 miles and it was Treated with respect from everyone we talked to at the dealership. Just a very relaxing feeling through the entire process. Drove 50 miles and it was well worth the drive. Special thanks to Jim Janowski. More

third Lexus from Jeff Baker. Wade is a true "techie". 2018 RX is a great SUV. Beautiful sales and service facilities. I'm amazed how much Jeff Baker remembers about my wife and I when 3-4 years go by betw 2018 RX is a great SUV. Beautiful sales and service facilities. I'm amazed how much Jeff Baker remembers about my wife and I when 3-4 years go by between car purchases. (the RX is our third new car from this dealer). Wade is a valuable asset to the dealership, given the increasingly technical nature of new vehicles these days. Both he and Jeff love connecting with people. More

Bad customer service and rep I found this 2006 Tundra online and called the dealership to go test drive in which I did. I really liked it and was planning to buy it. However, th I found this 2006 Tundra online and called the dealership to go test drive in which I did. I really liked it and was planning to buy it. However, the truck still need to go through full inspection and certified to sell so I told the sales rep to call me when it's ready. He's like yeah definitely it should be ready by tomorrow. The next day gone by...no call...2 days go by and I called talk to the sales rep....he just simply told me...sorry, the truck was sold the minute it got put onto the lot...I'm like...xxx dude. DO NOT GO HERE UNLESS THEY SEE YOU ARE RICH. More

Ask for Adam Elbiadi if you inquire online about a Lexus! I saw a Lexus NX200t online at a wonderful price. I inquired online and Adam got back to me quickly and answered all my questions. He also checked on I saw a Lexus NX200t online at a wonderful price. I inquired online and Adam got back to me quickly and answered all my questions. He also checked on a shipping quote and sent me numerous pics! Excellent customer service ! Thank again Adam! More

Remote help provided by Wade was excellent The fact that I bought my Lexus in Annapolis Sheehy, MD, Wade was a big help in resolving technology challenges I was facing using music system in my The fact that I bought my Lexus in Annapolis Sheehy, MD, Wade was a big help in resolving technology challenges I was facing using music system in my RX. He took the call from his peer from Annapolis and work together on his day off. He spent out of his personal time, an hour-two hours to get the issue resolved. This is the quality of service Lexus has provided on top of one of the best cars. I truly appreciate Wade Schumacher for working with Kevin in Annapolis on his day off. Thanks Wade for being knowledgeable and patient for working with me. More

call to Wade-tech guy-at Lexus of Brookfield Wade, the tech guy at Lexus, is awesome! He is so accommodating, can always figure out my problem, and never makes me feel stupid for calling in. :) Wade, the tech guy at Lexus, is awesome! He is so accommodating, can always figure out my problem, and never makes me feel stupid for calling in. :) More

Wade Schumacher is wonderful! I bought a new ES350 five months ago and am very happy to say Wade Schumacher, the master of technology, has helped me immensely! He’s met with me on I bought a new ES350 five months ago and am very happy to say Wade Schumacher, the master of technology, has helped me immensely! He’s met with me one-on-one many times - there is no limit on the length of the meetings or how many months this can go on. I would have significant unsolvable problems without Wade. I can’t thank him enough for how much he has done for me. More