Lexus of Brookfield

Outstanding Technology Service We purchased a new NX 200T in Dec. 2016. l was drawn to the exterior design style and comfort of the vehicle immediately! But, it wasn't until Wade ex We purchased a new NX 200T in Dec. 2016. l was drawn to the exterior design style and comfort of the vehicle immediately! But, it wasn't until Wade explained the technology features to me that I truly fell in love with the car! Wade was extremely knowledgeable and patient...and was able to communicate in a way that was understandable to me! (Who's computer illiterate!) Thank you Wade for your exceptional service. More

thorough and thoughtful Just purchased SUV and from start to finish was very satisfied with how I was treated and how efficient and thorough the process was. Wife and I were Just purchased SUV and from start to finish was very satisfied with how I was treated and how efficient and thorough the process was. Wife and I were treated with respect and all of our questions were answered and then some. More

review features and leather repair Wade was very helpful explaining the features of my car in a way that I could uderstand. Scott miraculously repaired a rip in the interior leather Wade was very helpful explaining the features of my car in a way that I could uderstand. Scott miraculously repaired a rip in the interior leather on my car door handle. More

Terrific service The entire process went smooth, negotiations, final sale, service. I shopped online to start, They even spent 30 minutes going over the features of t The entire process went smooth, negotiations, final sale, service. I shopped online to start, They even spent 30 minutes going over the features of the used car I purchased. More

Follow-Up Technology Visit When I bought my Lexus, part of the process was to meet with the technology specialist who would walk me thru the bells and whistles of my new car. He When I bought my Lexus, part of the process was to meet with the technology specialist who would walk me thru the bells and whistles of my new car. He was very knowledgable and patient. He took his time and explained things very well. I recently needed to return for some "advanced" settings and he again went above and beyond to help me with my questions. More

Lexus Enform issue resolved Many thanks to Wade Schumacher for his assistance in resolving my issue with the Lexus Enform auto-start feature on my 2016 ES 350. The Android opera Many thanks to Wade Schumacher for his assistance in resolving my issue with the Lexus Enform auto-start feature on my 2016 ES 350. The Android operating system on my cell phone required updating and Wade was most helpful in diagnosing and explaining the problem. This is exactly the type of customer service that keeps me coming back to Lexus of Brookfield. More

Outstanding experience Special thanks to Wade Schumacher . He helped me to with pairing my phone . Very knowledgeable , informative and cheerful. Answered all questions I ha Special thanks to Wade Schumacher . He helped me to with pairing my phone . Very knowledgeable , informative and cheerful. Answered all questions I had . Highly recommend. More

setting up apps through my iPhone I am so thankful for the time Wade had spent programming my car through my iPhone for my convenience. Also programming my radio at preferred stations, I am so thankful for the time Wade had spent programming my car through my iPhone for my convenience. Also programming my radio at preferred stations, and answering my questions of different operations of the car. Wade made me feel very comfortable during this awesome service that is provided! I am so thankful! What took Wade 15 minutes to do would have taken me a week! More

new car purchase What an easy hassle free car buying experience. Wade Schumacher certainly adds value to your dealership. He clearly explained the outstanding features What an easy hassle free car buying experience. Wade Schumacher certainly adds value to your dealership. He clearly explained the outstanding features of the Lexus NX. Also, he made a home visit to syn the garage door. johnjvon More

Help at my Fingertips Wade helped me with the new technology of my new 2016 Lexus. He even drove to Racine to sync my garage door then spent 1 hour going over everything to Wade helped me with the new technology of my new 2016 Lexus. He even drove to Racine to sync my garage door then spent 1 hour going over everything to get the most out of my car. He definitely went beyond the call and welcomed future questions. More