Lexus of Brookfield

Excellent Customer Service Salesman, Tony Petrarca, was cordial, a great listener and concerned about our needs and very responsive. The Sales and Customer Service from start t Salesman, Tony Petrarca, was cordial, a great listener and concerned about our needs and very responsive. The Sales and Customer Service from start to completion was amazing. More

Great Experience Friendly, knowledgeable staff. Great customer service! Lots of cars to choose from. Considerate of customer’s time and worked promptly to complete the Friendly, knowledgeable staff. Great customer service! Lots of cars to choose from. Considerate of customer’s time and worked promptly to complete the sale in a timely manner. More

Outstanding Customer Service My husband and I purchased a new RX 350 yesterday. A key to good customer service is experience with the product. Wade was extremely knowledegable wh My husband and I purchased a new RX 350 yesterday. A key to good customer service is experience with the product. Wade was extremely knowledegable when it comes to explaining all the "smart computer" features on our new Lexus. He was responsive to our needs and wants. He made us feel competent to enjoy all the features on our new car has to offer. We know we can reach out to him for further help! Thanks Wade! More

Extremely knowledgeable and helpful!!! Wade took the time to answer all of my questions and shared a lot of additional information that I wouldn’t have even thought of. Great Service! Wade took the time to answer all of my questions and shared a lot of additional information that I wouldn’t have even thought of. Great Service! More

service Always first class excellent staff all your vehicles are the best I wouldn't consider any other vehicle at this time thanks again for always being the Always first class excellent staff all your vehicles are the best I wouldn't consider any other vehicle at this time thanks again for always being there for us and our needs More

Great experience working with Wade! Great job by Wade. He knows his Lexus technology systems. I learned things about my voice systems that I didn’t know existed. Knows his stuff Great job by Wade. He knows his Lexus technology systems. I learned things about my voice systems that I didn’t know existed. Knows his stuff More

Lexus of Brookfield gives a 1st class purchasing experience I purchased a Lexus 450hL last week. They provided a seamless experience during the process. We looked over the vehicle, then next to deal with the I purchased a Lexus 450hL last week. They provided a seamless experience during the process. We looked over the vehicle, then next to deal with the accounting, which was short sweet and to the point. In addition, they provided an employee Wade Schumacher to go over the tech in the car. That was VERY helpful - I've never had any other dealership provide that. He covered items that I might not have used initially, but I love now! We got the Lexus app set up (now that was cool!) and the phone paired easily and worked seamlessly - I love technology! Thanks to all of the staff at Lexus of Brookfield! More

Courteous Sam went over and above to get a deal done. Took the time to teach me about the car buying process. Would recommend him to others. Steve Neuberger Sam went over and above to get a deal done. Took the time to teach me about the car buying process. Would recommend him to others. Steve Neuberger More

Love This Dealership! I have been working exclusively with Lexus of Brookfield for almost 30 years. I always found the atmosphere in the dealership to be luxurious and the I have been working exclusively with Lexus of Brookfield for almost 30 years. I always found the atmosphere in the dealership to be luxurious and the sales and service staff highly professional and extremely knowledgeable about the product lines. Everyone is courteous and always concerned about the comfort of the customers. It is obvious that this dealership values its customers and their loyalty as they always go the extra mile to close the deal. Negotiations are non-confrontational, mutually beneficial and fair. It was a pleasure to work with Kevin Bell and Wade Schumacher in my recent trade to a 2020 NX 300. Kevin was friendly, responsive and wholly knowledgeable about the available inventory and ultimately the attributes of the vehicle I selected. It was awesome to work with him. Wade is great at what he does. His intimate knowledge of the technical features and gadgets is amazing and his ability to explain them to a moderate user is skillful and appreciated. More

perfect in every way I was very impressed with the manner in which Wade taught us about our new car. He was thorough without being overwhelming. He went through the dash I was very impressed with the manner in which Wade taught us about our new car. He was thorough without being overwhelming. He went through the dashboard and steering wheel controls from left to right in a systematic manner and made sure we were understanding what he was teaching us. When we asked questions he would answer them and then make connections with the next part or with something we could visualize to help us understand how things worked. He simplified the otherwise huge learning curve. We left the dealership knowing how to use the amazing features of the car. We were also confident that we could come back or call with questions and he would have time to help us. I have been a teacher for over 30 years and I was impressed with his teaching skills. More