Lexus of Brookfield

Excellent Sam was wonderful, he listened to me and did not try to pressure me. Lexus of Brookfield treats their customers as if each one is special. Although I Sam was wonderful, he listened to me and did not try to pressure me. Lexus of Brookfield treats their customers as if each one is special. Although I won't need a new car for 5 years or so I will definitely go back to find Sam Aly when I am ready and be happy to send my friends and family. Fay Hall, a new client for life! More

Wades World Wonderful experience with Scott Trad selling a new RX350. Went into the dealership not knowing that I was ready to buy. The deal turned out to be good Wonderful experience with Scott Trad selling a new RX350. Went into the dealership not knowing that I was ready to buy. The deal turned out to be good enough and today I’m driving the new car. Before I left I had the pleasure of attending “Wades World” to learn the great technology in the RX. Would highly recommend Lexus of Brookfield. More

Nice process at dealership Bought a certified used Lexus and received excellent, professional service from sales adviser and tech adviser. Car is in great shape and was able to Bought a certified used Lexus and received excellent, professional service from sales adviser and tech adviser. Car is in great shape and was able to negotiate a bit. More

Another great experience We just bought our 5th Lexus from Lexus of Brookfield and the experience has been consistently excellent. The service mentality of the staff is appare We just bought our 5th Lexus from Lexus of Brookfield and the experience has been consistently excellent. The service mentality of the staff is apparent in every interaction. It is so nice to walk away from a sales experience and feel heard and valued. We upgraded to an RX and learned so much from Wade to make our driving experience even better. More

Wonderful First Time Buyer Experience! This is my first Lexus.... lets say it will not be my last! From initially shopping to my final decision. Once I took ownership I received a call fro This is my first Lexus.... lets say it will not be my last! From initially shopping to my final decision. Once I took ownership I received a call from Wade, the technology expert for Lexus! He took the time to help me with the initial set up of my car, and even offer his knowledge, via text....if I should need! He has been most helpful, and as I get more familiar with what I need my car to do, I will set up another meeting to learn more! Thank you Lexus of Brookfield! More

Shopping experience Adam was very professional and helpful in during my car researching and shopping experience. The car I was looking at sold but Adam helped me with the Adam was very professional and helpful in during my car researching and shopping experience. The car I was looking at sold but Adam helped me with the understanding the car values. John More

Great Experience and Comfortable Environment We have the highest praise for our salesman, Sam Aly. We felt he was fair, honest and truly sincere while helping us with our purchase. Furthermo We have the highest praise for our salesman, Sam Aly. We felt he was fair, honest and truly sincere while helping us with our purchase. Furthermore, he followed up with us to be certain that we were satisfied and that there were no surprises with the vehicle we purchased. I have mentioned our pleasant purchase experience with several friends....Sam Aly mentioned first, then the Lexus Dealership second as offering a buyer a trustworthy experience. More

Stuck with the issue until it was resolved Re: Joe P. in Service. He grabbed on to my parts problem and , like a pit bull, he wouldn’t let go! He provided excellent service, was cheerful and Re: Joe P. in Service. He grabbed on to my parts problem and , like a pit bull, he wouldn’t let go! He provided excellent service, was cheerful and confident. Nice resolution for me! More

Outstanding Car Combined with Best in Class Service I recently purchased a new to me (used..) car from Lexus of Brookfield. Having been a previous Lexus owner and Lexus of Brookfield customer, I knew I I recently purchased a new to me (used..) car from Lexus of Brookfield. Having been a previous Lexus owner and Lexus of Brookfield customer, I knew I could expect a high level of service and attention from their professional staff. I was not disappointed, rather impressed! The sales process was smooth, unpressured, and informative. Bob from sales took a proactive approach in identifying a vehicle that he knew would fit my expectations. He conducted himself as a true professional, I would recommend anyone seeking a new or used Lexus to make an acquaintance with Bob. I will additionally add that Jordon in Finance complimented Bob's service and made closing the transaction a simple yet informative process. After taking delivery, I was introduced to Wade, who is the Lexus Technology Manager at Lexus of Brookfield. Wade took the time to get to know me and to help lessen the learning curve when it came to understanding all the technology that accompanies a Lexus. Wade is clearly comfortable explaining all the car has to offer and even provided some unexpected security and money saving suggestions. When we concluded our meeting, Wade made sure I I had a solid understanding of the cars technical capabilities, without his guidance, I would not have known about the many great features my car has to offer. He also provided his cell and asked that I follow up with any future questions. If you are in the market for a new or used Lexus, you won't be disappointed with the entire Team at Lexus of Brookfield. More

Great service -Karen ticks We traveled 200 miles round trip. When we got there everything was ready and as promised by Adam online! We love our certified Lexus and will update a We traveled 200 miles round trip. When we got there everything was ready and as promised by Adam online! We love our certified Lexus and will update as we get more miles! More