Lexus of Brookfield

Ryan made us feel important and wanted to work with us. Told us that he’ll take care of our wants and needs and he delivered! Thank you for a great car buying experience! Told us that he’ll take care of our wants and needs and he delivered! Thank you for a great car buying experience! More

Everyone at Lexus of Brookfield were great to work with. Especially Steve “the Greek”. He walks you through the process of picking up your car and wants to be sure your happy with your purchase. I even got Especially Steve “the Greek”. He walks you through the process of picking up your car and wants to be sure your happy with your purchase. I even got flowers and a photo to share with my friends and family. Thank you everyone ! You made the process smooth and easy. The price was the best around too and the service was superior. I highly recommend you buy from this dealership! More

Al Zinda provided us a seamless experience on our recent trade and purchase, responding to many needs, and completing a deal after-hours while I was traveling for work. This is the first of two car purchase trade and purchase, responding to many needs, and completing a deal after-hours while I was traveling for work. This is the first of two car purchases we are making this month with Al, and we expect the second to go just as smoothly. Great responsiveness, product knowledge, and overall experience! Call Al for all your Lexus needs! More

We needed a specific trim of a L-Certified 2022 Lexus RX 350 with triple beam headlamps and grey seats. I was willing to travel quite a distance to get one. Little did I know such cars are rare. Fortunately 350 with triple beam headlamps and grey seats. I was willing to travel quite a distance to get one. Little did I know such cars are rare. Fortunately, Lexus of Brookfield had two cars with low miles. The one that we bought had less than 4000 miles! Once I contacted the dealership, several people responded quickly. Lyndsey sent us a few emails; Claire even sent a video message! Our salesperson was Ben Noeske, a perfect gentleman. He was very helpful in processing the sales papers. Our drive to the dealership was almost five hours. Ben called us to ensure that we are not rushing and driving safely. He recommended where to have dinner. Once we reached the dealership, Ben was most hospitable, as if we were old friends. He and Chris at the finance office were prompt so that we could drive back home quickly. John Schloegl, in the technology department, went over all the new features of the car and helped us with the Lexus app. Our experience was wonderful at this dealership. Unfortunately, we live so far away that we cannot use their service department. I highly recommend this dealership. Call Ben, and he will give you a great, luxurious, and reliable Lexus. More

Great job from everyone involved with our purchase from start to the finish was a great experience!! start to the finish was a great experience!! More

Very satisfied with our experience at Napleton. Mr. Hill was very professional in our dealings with him, never feeling any pressure to make a deal. He understood our position and dealt accordingly Mr. Hill was very professional in our dealings with him, never feeling any pressure to make a deal. He understood our position and dealt accordingly with it. Definitely will return. More

I was extremely happy with Ben and the dealership. This was my first luxury car purchase experience and I couldn’t have been more satisfied with everything. I would recommend Ben and the dealership to This was my first luxury car purchase experience and I couldn’t have been more satisfied with everything. I would recommend Ben and the dealership to anyone. More

We had the best experience from start to finish ! Ben was super helpful and patient . Thank you ! Ben was super helpful and patient . Thank you ! More

You are lucky to have Steve. Couldn’t have been any more accommodating. Thank you Couldn’t have been any more accommodating. Thank you More

I recently had the pleasure of purchasing my new 2024 Lexus RX 350h at Lexus of Brookfield, and I can’t say enough positive things about my experience with my Sales Consultant, Alan Zinda. From the momen Lexus RX 350h at Lexus of Brookfield, and I can’t say enough positive things about my experience with my Sales Consultant, Alan Zinda. From the moment I stepped into the dealership, I felt welcomed and valued as a customer. Alan truly went above and beyond to ensure my satisfaction. He took the time to understand my preferences and guided me toward the perfect vehicle. Further, he patiently answered my many questions about the vehicle. I appreciated the attention to detail that Alan provided. He made sure my new Lexus RX 350h was ready and in pristine condition at time of delivery. In addition, he ensured that a Lexus Technology Specialist was available to explain all the new technology, features and controls in my new Lexus. He embodies the essence of exceptional customer service. His professionalism, knowledge, and dedication to customer satisfaction sets him apart. If you’re looking for a sales consultant who combines expertise, integrity and a genuine passion for ensuring customer satisfaction, Alan Zinda is your go-to person. Thank you for making my Lexus car buying experience a memorable one! More