Lexus of Brookfield

Excellent Purchase Experience I had a great experience at Lexus of Brookfield and I gave it 5 Stars. More specifically I would like to give high praise to my sales person, Sam Aly. I had a great experience at Lexus of Brookfield and I gave it 5 Stars. More specifically I would like to give high praise to my sales person, Sam Aly. Not only was he extremely genuine and a gentleman but also a true professional. I talked to him about my situation and what I was looking for and he recommended the best options that would fit my needs. His approach was quite relaxed and there was no pressure. He found a way to make it work in my best interest and I am greatly appreciated for that. Thank you Sam! Thanks also goes out to the sales manager and finance manager for their assistance to complete my purchase. Thank you Lexus of Brookfield Team! More

Learning curve. I texted Wade that I was bringing my auto in for mudflat installation and asked if he had time to assist me in a review of the “computer with four whe I texted Wade that I was bringing my auto in for mudflat installation and asked if he had time to assist me in a review of the “computer with four wheels”. In spite of being a bit under the weather he was able to explain and show me what I needed. More

The best tech tutorial ever I want to be clear that the five-star rating is for Wade, and not the dealership, and I'll leave it at that. Wade was patient, enthusiastic, entertain I want to be clear that the five-star rating is for Wade, and not the dealership, and I'll leave it at that. Wade was patient, enthusiastic, entertaining, and extremely knowledgeable. When he says you can ask him anything, anytime, he means it. I had barely driven my car off the lot before I had another technology question, and he took time over his lunch the next day to give me a tutorial. I really appreciate his attentiveness, expertise, and exceptional customer service. He salvaged my experience at Lexus. More

The no hassle, comforting experience of leasing a new car The excitement of purchasing/leasing a new car is usually severely diminished by the excess paperwork, etc. Not with Lexus of Brookfield who emphasize The excitement of purchasing/leasing a new car is usually severely diminished by the excess paperwork, etc. Not with Lexus of Brookfield who emphasized the joy of obtaining a new car. Also, the technical complexity of today's cars can be overwhelming unless you have a technician like Wade Schumacher to guide you. He makes the complex, simple and is available to answer your questions when you forget how to do something. More

Great Experience with Kevin Bell! Kevin was great to work with. He was very knowledgeable, very willing to go the extra mile in helping us and very pleasant to deal with. Kevin was great to work with. He was very knowledgeable, very willing to go the extra mile in helping us and very pleasant to deal with. More

Great service The team that helped me with my new car purchase was super helpful! They helped answer all my questions, allowed me time to explore the cars I was loo The team that helped me with my new car purchase was super helpful! They helped answer all my questions, allowed me time to explore the cars I was looking at and helped teach me about all the awesome technology in the car! I am so pleased with my purchase and the support of the Lexus team. More

Excellent service Sam was my sales person for a purchase of a Lexus RX 350. He made the purchase of my new vehicle easy and flawless. He took the time to ensure I knew Sam was my sales person for a purchase of a Lexus RX 350. He made the purchase of my new vehicle easy and flawless. He took the time to ensure I knew everything about the vehicle. He was outstanding and went above and beyond. I highly recommend Sam if your looking to purchase a vehicle. More

Beyond Exceptional-Adam Elbiadi is AMAZING-THANK YOU! We are extremely happy to have found Lexus of Brookfield, from Minneapolis via online search - from start to finish we have been so thoroughly impress We are extremely happy to have found Lexus of Brookfield, from Minneapolis via online search - from start to finish we have been so thoroughly impressed and appreciative working with Adam Elbiadi - he truly is exceptional and because of his endless expertise and care and kindnesses we will not hesitate to work with him again and again from Minneapolis, and to without hesitation refer friends and family from Minnesota and elsewhere. THANK YOU, Adam, for all that you do - you truly are AMAZING! Thank you also so very much to Verbie - it was a pleasure to meet you in Finance to finalize all at the very end of the process - you made all so effortless and understandable and we thank you so much - we look forward to working with you again as well! Adam, and Verbie as well, represent Lexus of Brookfield so exceptionally well, and because of them we look forward to continuing to venture past many other great dealerships to be consistent and long-standing clients of uniquely impressive Lexus of Brookfield. Thank you, again! More

Exceeded my high expectations I stopped in to get help with something minor, met Wade, who quickly answered my question, then spent about an hour learning about my life-changing us I stopped in to get help with something minor, met Wade, who quickly answered my question, then spent about an hour learning about my life-changing use ApplePlay in my new Lexus ES350. THIS IS A GAME CHANGER and I'm grateful to Wade for his initiative and outstanding teaching abilities. THANK YOU! More

Thanks Again Lexus of Brookfield Because of Wade I love my Lexus even more!! He is so patient with me. This is my third Lexus and the technology keeps changing and improving. I'm n Because of Wade I love my Lexus even more!! He is so patient with me. This is my third Lexus and the technology keeps changing and improving. I'm not a fan of change however it is nice when you understand it, Wade has a way of explaining features so I can understand. Thanks to Dave for finding just the right car for me! I look forward to working with Lexus of Brookfield in the future. More